or Connect
AVS › AVS Forum › Display Devices › Digital Projectors - Under $3,000 USD MSRP › Acer H5360 HD3D (DLP 1280x720) Video Projector
New Posts  All Forums:Forum Nav:

Acer H5360 HD3D (DLP 1280x720) Video Projector - Page 49

post #1441 of 1760
Quote:
Originally Posted by ljfe View Post


there's a 15% restocking fee and I don't feel like mailing it back and waiting any longer lol
I got it on black friday for $420. it seems like projectors with the same specs are $500+

I got the same deal, I haven't even opened the box yet. It's a good deal. I have 3 projectors, so I will hopefully not have to worry about the bulb or projector for a while. I'm going to use it in Eco mode, so if it gives me at least 4000hrs on the bulb, I will get a good 5-6 years out of it
post #1442 of 1760
Bought Nov 2010, 1000+ hours, No problems, no rbe, used mostly for gaming (longest continuous use = 16 hrs). Also no problems with either of 2 pair of Viewsonic PDG-150 glasses.
post #1443 of 1760
Quote:
Originally Posted by Bob7145 View Post

Bought Nov 2010, 1000+ hours, No problems, no rbe, used mostly for gaming (longest continuous use = 16 hrs). Also no problems with either of 2 pair of Viewsonic PDG-150 glasses.

yes thank you so much for this good news! I mean, that's 1/3rd of the bulb life which is really good news, because I may not get another bulb for this projector when it dies, I may upgrade. I have a few questions for you.

Do you think gaming is any more of a strain on the projector? Is there anything wrong with putting the projector far away for a huge screen (I know, I'm a projector noob)? Also my last question the booklet suggests to turn on your computer AFTER you plug in and turn on the projector--do you think this matters at all? Kind of a hassle to restart my PC every time.
post #1444 of 1760
I don't think the projector cares what you use it for.
The farther away you place the PJ the less Lumens hit the screen.
http://www.projectorcentral.com/Acer...ulator-pro.htm
The writer of the booklet probably imagines the H5360 is the only display connected to the PC. I use dual displays (monitor and Pj) but the Pj is usually disabled. When I want to use the Pj I extend the display to the Pj and then make it the primary monitor.
post #1445 of 1760
Hi, I just bought this projector and recently it's begun to make a periodic humming sound. First, I had it sitting on the table and didn't notice it a few times I ran it but recently I hooked it up to a ceiling mount so now it's upside down. I don't know the source of humming i.e. is it because of the mount's vibration or the upside down projector. If I am watching a movie, it comes and goes. The humming sound lasts for about 15 seconds and then all I hear is the fan for another 10 seconds or so and then it repeats. I don't hear it as much when I am on a static page (ex. reading something in a web browser, hooked up to my htpc). So, is it?
Color wheel?
Fan bearings?

I don't hear it when i turn off the ECO mode but that could be because the fan is louder in this mode. I prefer not to turn normal mode on because then the fan is noisy, it's too bright and I want the bulb to last longer.

If I send it back to NewEgg I have to pay for shipping and I haven't called Acer tech support yet, the projector is a few days old. Thanks.
post #1446 of 1760
home4sale2 I don't hear any noticeable noise from my projector and I have been running it in eco mode. I suggest you have Acer fix or replace your product, although I read somewhere if they send you a replacement there will only be a one month warranty on it rather than a one year warranty, so ask about that and make sure it's what you want to attempt. If you're worried about continuing with this model then pay the restocking fee If not maybe you can change your setup to non-upside down (have you tried that yet btw?) when you receive the projector back from Acer.

Bob7145 ohhh I know what you mean now. I re-read the booklet and it says not to plug in the VGA cable when the computer is on not to only turn on the projector when the computer is off. Your setup sounds optimal!

blee0120 great to hear, it looks like we got a bunch of people trying this thing out. I am always going to run it in eco mode too.

I have a question for you guys, is there any settings in the menu I should change to made the picture look better? Or is it how I should have it right out of the box (seems it to me)? I haven't made any changes yet, because I am new to projectors. Also I think I am going to start using this projector a lot of hours each day for working online, and I will keep you guys posted.
post #1447 of 1760
There should not be a restocking fee on a defective unit.

Now if you were returning it because you did not like it, that's another story.

Call Newegg customer support, if you are in your 30 day purchase window, they should have no problem exchanging or refunding.

That's why I like Amazon, they'll pick up return shipping on a defective unit. They will charge you, if you in anyway misrepresented the problems/defects though. Which is understandable.
post #1448 of 1760
This projector was sold by NewEgg as a replacement only unit, i.e. no refunds and I knew that going in. They also specifically state that they don't manufacture the product and therefore they will not pay for shipping back. They will gladly replace the unit within a 30 day window. Lesson learned, I'll go back to buying everything from Amazon as before.

Anyway, I did some further testing. The projector does not make that humming noise once I put it on a table (straight or upside down) or if I hold the assembly in my hand with the projector attached to it. The moment I attach the assembly to the ceiling part of the mount, the humming starts (my mount has two parts, one screws into the other). I think my projector mount is acting like a tuning fork and sounding out the vibrations from the unit so I could use rubber grommets I guess to see if that helps.

But, I hate this mount anyway, I have low ceilings and it just hangs too low. So, time to go back to my trusted mount I built using Home Depot parts that served me well with my previous projector plus it only hangs three inches from the ceiling versus 9-10 inches thus causing me to use keystone.

So, maybe, just maybe, I don't need to deal with support or shipping at all. Fingers crossed. Glad the mount only cost me $10 after a $20 savings at NewEgg but it's not worth sending it back now.
post #1449 of 1760
What are you guys using to get SBS to work? I'm using Powerdvd 11 with a GT430 graphic card. Also, I have dlp link glasses.
post #1450 of 1760
The 5360 only supports frame sequential 3D. You'll need a 3D converter for SBS. Among some of the choices are the Optoma 3D-XL, Viewsonic VP3D1, 3DFury (soon to be released), or VIP Theater.

If you are just wanting to play SBS files from your hard drive, users have reported that 2D-3D converters like the one Monoprice can accomplish this.

I'm unsure if any of the 3D software players for the PC will do this. But they will allow you to play it from a store bought 3D Blu-ray movie.

There are also several 2D-3D converters that have been recently released/manufactured with additional features/support, but are not yet for sale.

http://www.avsforum.com/avs-vb/showthread.php?t=1339157

http://www.avsforum.com/avs-vb/showthread.php?t=1306742
post #1451 of 1760
Since you are using Power DVD 11, you should be able to go into your Nvidia control panel and under the "Set up stereographic 3D" tab, check "Enable stereographic 3D", then run the setup wizard and follow the prompts.

In the Power DVD menu, you'll need to select "3D Vision Ready Display"
post #1452 of 1760
Quote:
Originally Posted by 3DNewb View Post

Since you are using Power DVD 11, you should be able to go into your Nvidia control panel and under the "Set up stereographic 3D" tab, check "Enable stereographic 3D", then run the setup wizard and follow the prompts.

In the Power DVD menu, you'll need to select "3D Vision Ready Display"

I did that, do I need to download something for NVIDIA, like a driver?
post #1453 of 1760
Some of the more recent Nvidia drivers are having problems with PowerDVD, if you are experiencing problems, you may need to roll back to a previous problem. The latest Beta may work, I do not know. The best thing to do, would be to post in the 3D Vision forumn and ask users, which was the last known working driver with PowerDVD11. Also mention your Display, Gpu and OS as well as if you are trying to play back files from your hard drive. If I wasn't out of town and away from my PC I could probably help more.

The drivers since, I think 275 on, are all inclusive. Prior to that Nvidia 3D Vision was a seperate download. You can opt not to install 3D Vision when installing the current drivers for people that do not use the 3D.

http://forums.nvidia.com/index.php?showforum=209

http://www.nvidia.com/Download/index.aspx?lang=en-us
post #1454 of 1760
Oh, are you using a Nvidia 3D Vision kit? Or?
post #1455 of 1760
Quote:
Originally Posted by blee0120 View Post

What are you guys using to get SBS to work? I'm using Powerdvd 11 with a GT430 graphic card. Also, I have dlp link glasses.

This software will playback SBS in 120hz Frame Sequetial format. I think there are also some free versions available but I don't have a link.

Stereoscopic Player:
http://3dtv.at/Index_en.aspx
post #1456 of 1760
Quote:
Originally Posted by Bob7145 View Post

Bought Nov 2010, 1000+ hours, No problems, no rbe, used mostly for gaming (longest continuous use = 16 hrs). Also no problems with either of 2 pair of Viewsonic PDG-150 glasses.

I've had mine since January 2010, I'll have to check tonight but I probably have well over 2000hrs on the bulb. Longest continuous 'use' is likely a week straight (when I'm on vacation I tend to leave my projector on 24/7).

Knock wood, no problems yet! I will probably be wanting another bulb soon though, what's the best deal out there on an OEM replacement including the housing?
post #1457 of 1760
Quote:
Originally Posted by 3DNewb View Post

Oh, are you using a Nvidia 3D Vision kit? Or?

Just dlp link glasses
post #1458 of 1760
Thing is, Nvidia purposely restricts access to the 120Hz capabilities of their GPUs. 120Hz is needed to feed projectors as you know. So if you do not need HDCP compliance, you can remove the ID pins from a VGA connector/adapter, which will cause the projector to be recognized as a generic CRT. But, in the last driver generic CRTs were reported to have been broken, this I can not comfirm.

http://3dvision-blog.com/how-to-use-...ith-3d-vision/ If you use this option, then HDCP is broken and you'll have to use something like AnyDVD to play 3D Blu-Ray discs.

You can also try http://blog.bagearon.com/?p=38, I'm unsure if his workaround works with this projector.

Also you can try to find an Nvidia emitter on Craigslist and connect it, to turn on the 3D function of the GPU and use the DLP Link glasses. Also, they recently released updated glasses, the older kits are going for abot $100 vs the 150 they went for before. http://www.amazon.com/nVidia-Special...3291569&sr=8-1
post #1459 of 1760
Quote:
Originally Posted by StreetPreacher View Post

I've had mine since January 2010, I'll have to check tonight but I probably have well over 2000hrs on the bulb. Longest continuous 'use' is likely a week straight (when I'm on vacation I tend to leave my projector on 24/7).

Knock wood, no problems yet! I will probably be wanting another bulb soon though, what's the best deal out there on an OEM replacement including the housing?

wow nice. I have a couple random questions. should I bother using canned air at all? also how do you clean lens? it seems like whatever piece of cloth I use leaves behind marks, is that typical?
post #1460 of 1760
Quote:
Originally Posted by StreetPreacher View Post

This software will playback SBS in 120hz Frame Sequetial format. I think there are also some free versions available but I don't have a link.

Stereoscopic Player:
http://3dtv.at/Index_en.aspx

Yes, it will play stereoscopic movie files and 3D-DVDs.

It will not play 3D Blu-ray discs, they will have to be ripped.
post #1461 of 1760
The new lamp just stopped working today after no more than 50/70 hours.

The error is clear enough, "lamp fail". The question is: was the lamp defective or there's something wrong with my unit which causes the premature death of the lamp?

This lamp should be under warranty, if I am lucky enough; anyone has any clue? It's the second time I get a lamp failure, the first time after 600 hours or so.
post #1462 of 1760
So I go to watch a movie last week on my RS1 and within 30 seconds of turning on, the lamp turns off and then the unit turns off (actually after much testing, it turned out to be the lamp itself).

Anyway, since I couldn't watch a movie on it, I decided to use the Acer for non-3D movie viewing. When it rains, it pours. I started off with about 2 white dots and a few black ones. After a couple of more days, it's now at about 10 white dots and more than 100 black dots.

Is this unit done? I'm a few months beyond the 1yr warranty. Should I even give Acer support a shot? is there a way to fix it beyond the warranty? It it related to dust in any way? I had this just 16 months. Really bummed. Any suggestions would be greatly appreciated.
post #1463 of 1760
Quote:
Originally Posted by Mossay View Post

Had this problem, as another guy said, the lightpath isn't completely sealed: theres actually just a piece of heat-resistant cardboard thingy sealing it off from the rest of the projector. So you used the projector for a bit, dust got collected inside, the projector was moved a bit (picked up, put down, anything), some of the dust managed to make its away over the edge of the cardboard and came to an annoying rest upon the little rectangular device that generates the image. result: dust blob!!.

If the projector is under warranty then send it back. I've had things go missing with Acer warranty returns so I bypassed them and opened up the projector and cleaned it myself. Fixed the problem temporarily but I'd be using the projector for 10+ hours a day so the problem kept recurring (I had to clean the projector 5 times including many many disassemblies). In the end I made a boo-boo which got some of the cleaning liquid caught behind the protective glass of the thing that makes the tiny image inside so the bottom right hand corner-edge is now noticeably discolored. After 40+ disassemblies the projector still functions perfectly, but I voided my warranty. All the problems I had with the H5360 from the Edid corrupting, to ports failing, to dust blobbing has put me off buying another. 3d gaming and movies were nice, but I just upgraded to the Epson8350(tw3200) for 909 ^_^ May revisit 3d at the end of next year, but for now the H5360 is relegated to my backup projector should the epson fail.

Anyways! If your out of warranty and want the benefits of my DIY repair experience (most importantly the what not to do's) Read on:

1. Taking off the case is very easy once you realise that the top of the projector (when unscrewed) slides off towards the back with some force applied. All you have to do then is look for where the front panel is slotted into the side wall and unslot by bending the plastic a bit.

2. The front panel can be a nightmare to take off sometimes, the screw-hole on the bottom side can provide some leverage by placing a screw driver a tiny bit inside it and pushing the front panel off (only the plastic at the top of the screw-hole belongs to the front panel).

3. Be very careful about the removal of the front panel because if it goes flying off all of a sudden from your attempts to remove it its likely the infra-red sensor will get its wire removed. (not the end of the world though since the top of the projector has a second sensor--where the power button is).

4. Don't be tempted to try and take out the electronic board to get easy access to the lightpath. That mo-fo just wouldn't come out for me. You MIGHT have better luck but I'll let you decide whats best.

5. Remove the grey plastic thingy for adjusting the zoom and its screwed in base.

6. Remove the lens -- 3 screws at the front, then out she comes -- will not come out if the plastic zoom thing isnt removed.

7. Get a flashlight and shine inside to the tiny panel hiding directly behind where the lens was originally placed. Find out where the tiny bit of dust is.

8. Get a can of compressed air and (with the straw attachment) gently spray from a distance of about half your index finger at where the dust is. The temptation will be to give the dust a quick powerful blast at point blank range but you could end up causing the air to condense onto the panel, which then requires you to do some extremely finicky cleaning with liquids and Q-tips.

Just send it back if its under warranty though My experience with Acer was my first H5360's hdmi port failed after 3 weeks of use. I sent it for repairs, Indian support line gave me the run around for 3 months saying it was under repair, then admitted they lost it. I got a new H5360 sent out to me which I'm pretty sure was a refurb given that how the firmware was faulty (upon resolution change the picture would only appear as one line of pixels at the bottom of the screen, had to press hide and unhide to get the picture to fix itself.. EVERY damn time. Which is why I just didn't have any desire to send the projector back to them again for repair as their support (for me) was terrble.

--Edit-- As CT-Wiebe suggested: it could just be the case that the tiny panel is fine, and theres only dust on the lens (either at the front of back of it). In that case search about for tips on cleaning lenses ^_^
post #1464 of 1760
Quote:
Originally Posted by lsdavinci View Post

So I go to watch a movie last week on my RS1 and within 30 seconds of turning on, the lamp turns off and then the unit turns off (actually after much testing, it turned out to be the lamp itself).

Anyway, since I couldn't watch a movie on it, I decided to use the Acer for non-3D movie viewing. When it rains, it pours. I started off with about 2 white dots and a few black ones. After a couple of more days, it's now at about 10 white dots and more than 100 black dots.

Is this unit done? I'm a few months beyond the 1yr warranty. Should I even give Acer support a shot? is there a way to fix it beyond the warranty? It it related to dust in any way? I had this just 16 months. Really bummed. Any suggestions would be greatly appreciated.

Please let us know if you are able to clean the dust off the lens! A bunch of us just bought this projector and are worried about running into the same thing.
post #1465 of 1760
Quote:
Originally Posted by lsdavinci View Post

So I go to watch a movie last week on my RS1 and within 30 seconds of turning on, the lamp turns off and then the unit turns off (actually after much testing, it turned out to be the lamp itself).

Anyway, since I couldn't watch a movie on it, I decided to use the Acer for non-3D movie viewing. When it rains, it pours. I started off with about 2 white dots and a few black ones. After a couple of more days, it's now at about 10 white dots and more than 100 black dots.

Is this unit done? I'm a few months beyond the 1yr warranty. Should I even give Acer support a shot? is there a way to fix it beyond the warranty? It it related to dust in any way? I had this just 16 months. Really bummed. Any suggestions would be greatly appreciated.

Bad News/Good News

Bad news, sounds like the mirrors in the DLP chip are sticking. It usually starts with a few, with more and more getting stuck in the proceeding days.
Here's pics of stuck mirrors.
http://www.avsforum.com/avs-vb/showthread.php?t=1317394

Good News, you might be covered on a policy that TI (Texas Instruments) has/had in place that covers the DLP chip for 5 Yrs
http://hd.engadget.com/2008/07/05/te...warranty-to-5/

I just read this 5yr thing, no idea if it's sure thing. Maybe they might find excessive dust and say its void or something else, but it's worth a shot. Look into it and post back what happens.

I know I read somewhere that early DLP chips had a problem with mirrors getting stuck by overextending, they fixed it in later DLP chips by attaching tethers to the corners of the mirrors.
post #1466 of 1760
I had the black and white dots issue as well. Had to send it back for repair......started with a few, got worse and worse.
post #1467 of 1760
Quote:
Originally Posted by Syclone2530 View Post

I had the black and white dots issue as well. Had to send it back for repair......started with a few, got worse and worse.

was it dust or what? did they send you one back with the same warranty time or shorter warranty ending your total warranty earlier?
post #1468 of 1760
Quote:
Originally Posted by ljfe View Post

Please let us know if you are able to clean the dust off the lens! A bunch of us just bought this projector and are worried about running into the same thing.

Will do. I'll be playing with it tonight. Not getting a good feeling though.

Quote:
Originally Posted by 3DNewb View Post

Bad News/Good News

Bad news, sounds like the mirrors in the DLP chip are sticking. It usually starts with a few, with more and more getting stuck in the proceeding days.
Here's pics of stuck mirrors.
http://www.avsforum.com/avs-vb/showthread.php?t=1317394

Good News, you might be covered on a policy that TI (Texas Instruments) has/had in place that covers the DLP chip for 5 Yrs
http://hd.engadget.com/2008/07/05/te...warranty-to-5/

I just read this 5yr thing, no idea if it's sure thing. Maybe they might find excessive dust and say its void or something else, but it's worth a shot. Look into it and post back what happens.

I know I read somewhere that early DLP chips had a problem with mirrors getting stuck by overextending, they fixed it in later DLP chips by attaching tethers to the corners of the mirrors.

Thanks! Will definately follow-up on this if it doesn't work out. Will let you know.
post #1469 of 1760
Quote:
Originally Posted by lsdavinci View Post

Will do. I'll be playing with it tonight. Not getting a good feeling though.



Thanks! Will definately follow-up on this if it doesn't work out. Will let you know.

How many hours have you used this projector for over the 13 months? I really want to get at least one bulb life out of this thing :S
post #1470 of 1760
Quote:
Originally Posted by ljfe View Post

How many hours have you used this projector for over the 13 months? I really want to get at least one bulb life out of this thing :S

You know, I didn't check. But judging from my RS1 bulb which I bought in March and only put 399 hours on it (and that's my main movie watching PJ), I would have to guess less than 200. I'll have to confirm tonight.
New Posts  All Forums:Forum Nav:
  Return Home
AVS › AVS Forum › Display Devices › Digital Projectors - Under $3,000 USD MSRP › Acer H5360 HD3D (DLP 1280x720) Video Projector