Originally Posted by AngelEyes
Personally I can't see ADA suddenly changing to user enabled software updates when their primary focus for the product is CI. Why would a small company go to the extra trouble and expense of developing a user friendly software update for the tiny
amount of people who would want it?
Don't get me wrong I would like that feature but the products aren't really aimed at end users.
Allow me to start by noting that I am a HUGE fan of ADA...I have owned Integra, Lexicon x 3, Meridian, Tag McLaren x 2 and others and can say that I am happiest with ADA...
Now, with that out of the way:
1. I think it is an important feature to attract new customers because for those who compare feature sets this is an obvious omission...and, to your point about reliance on CIs, I would much prefer to have the CI do an upgrade via a software upgrade than a chip replacement just as meridian now forces [i.e. no need to take the unit out of the rack, no need to rip it open, no need to wait for the Ci arrive, etc. because all you need to do is connect th unit to your internal network setup a VPN tunnel and your done!].
2. I think that with the rapid rate at which technology advances it would be "comforting to know" that glitches can be easily fixed...this is not necessarily the case at present.
3. And, in those rare instances that a unit has to be sent to the factory it is not fun having i) no replacement unit ii) a replacement unit that needs to have the Crestron system reprogrammed or iii) etc.