Originally Posted by Chu Gai
Well, does he provide measurements before and after performing the work so that the consumer can see the changes and be assured that the modified unit has not had a parlor trick applied to it or that it's performance metrics are now worse than before?
Does he provide a list of equipment he has in order to test and verifty problems and changes that he makes? Are there photographs and in this age of YouTube, what about a video walk-through of his facility which appears to be nothing more than a private home next to a golf course?
Does he do nothing more than swap out non-critical and inexpensive parts with parts that have an audiophile moniker and a price tag to boot?
Since fiddling with the innards of most equipment voids the manufacturer's warranty will he, after modifying your unit, honor the full warranty even if a problem develops that is not due to whatever modification he performed?
Since he has made mention of the BBB (of which he is not a member) and the state Attorney General as indicators that he has a spotless record, does he tell each and every customer where and how they can contact either of them if they are unsatisfied?
Just wondering folks.
All very good questions but I would believe the answer to all would be no. I would never deal with a "Mod" company that will not disclose the mods made or forbid the buyer to open up his modded component
. If ever there was a red flag to run not walk from this company I have never seen one this bad. Plus most people if not all raving about the mods from TUC are new members who mostly post about TUC.
How can a company (one person?) like TUC warranty a "modded" component like the Onkyo 886 or similar prepro? If your "modded" 886 has video or HDMI issues does TUC have the expertise to make these repairs? I doubt this very much and if sent to Onkyo for warranty repairs that is not going to happen once they open up the "modded" 886.
I have seen many ads from Mod companies and a majority list the mods being done and the components being used/replaced. I do not see Cullen Circuits or ModWright refusing to list the components modded or telling the buyer not to open the case to take a peek
Here are a few excerpts from the TUC site:
1 - What parts are changed? What does an "upgrade" consist of?
Asking Upgrade Company LLC to divulge our details of the upgrade ahead of time in an email or telephone conversation without paying for the upgrade is the same thing as giving part of the upgrade away for free.
Intelligent consumers realize that actual customer opinions and testimonials carry the most weight and it's the sound that matters, not a list of parts. Does that list of parts improve the quality of sound or enjoyment: NO. We have a full legal right to maintain our trade secret and proprietary mix of parts and techniques, especially given the fact that our Signature Edition upgrade performance is tremendously higher than competitors.
6- Can you list the modifications made in the upgrade?
The short answer is "No". We feel our upgrades comprise unique Intellectual Property, and as such are protected by U.S. Law (Research the law, particularly "Trade Secrets").
After reading through the FAQ of TUC shows that DS has an extremely high opinion of himself and the "Mods" he is doing while slamming every other Mod company in the process
Here is a link from the ModWright site listing the Mods done to the Oppo BDP-83.http://www.modwright.com/modifications/14
Here is a link from Cullen Circuits listing the Mods done to the PS Audio DLIIIhttp://www.cullencircuits.com/webapp...d_groupid=9539
It seems both ModWright and Cullen Circuits do not have any problem listing their Mods for "free"
. To me intelligent consumers will avoid TUC at all costs unless they have money to burn
Another thought that comes to mind after reading TUC's FAQs is the many mentions of legal rights (TUC's not the consumer)
. When seeing that it seems IMO that if you have an issue with a "Modded" unit from TUC you could possibly find yourself in some type of "legal" issue. Also have any of TUC's "Modded" products been reviewed professionally by a known audio reviewer? Or is just testimonials from TUC customers? Run don't walk would be sound advice IMO