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"the upgrade company" <component mods> - Page 68  

post #2011 of 2187
3/30/10 at 10:41pm
Quote:
Originally Posted by MrHiEndAudio View Post

I have just been alerted to the wild posts claiming lies and false advertising.
This thread has gone way over the top.

Our tripling of sales and increased success has obviously upset those of you who are suffering be it competitors, manufacturer's, or salespeople. More and more audiophiles today are discovering for themselves the tremendous value The Upgrade Company provides. Higher performance for far less investment, by upgrading or purchasing new upgraded models we offer. More and more customers would rather upgrade or purchase a new upgraded model from us rather then fork over huge sums of money for the latest magazine touted model, which nearly always ends up disappointing, being barely any better, if at all, over their existing model. Stock high end audio electronics are easily surpassed by upgraded far lower priced models.
100% Buy-Back guaranteed.

Nothing that I have ever posted is untrue, nor is anything on our website untrue. We do not "false advertise". Our continued client testimonials and direct customer feedback speak otherwise. Remember we are A+ BBB certified, which is not an easy rating to earn. Further, we can back up every statement on our website with proof and witness testimony should we ever choose to or have to.

The same cannot be said of all the outright lies and false allegations constantly published here by numerous AVS Monikers.

Trying to ruin The Upgrade Company with lies and publishing false allegations is not going to stop our services from being sought after. It appears to be having the reverse effect. Sales have gone way up.

Inquirers and clients alike have called to say they see right through this AVS smear campaign.

Those of you who go on and on posting lies and garbage for months on end to stir up trouble where none exists, what else could possibly motivate you? Clearly you have an ax to grind and are mad as hell at TUC's success. Posting all sorts of baseless allegations, is not the right thing to do. Concocting stories of shoddy work and false advertising, have turned out to be nothing more then trying to stir up trouble. No matter how far we bend over backwards, you cannot please everyone all of the time. But we're very close. We work darn hard to please a lot of clients, and they keep coming back. Good words are spreading all over the world.

Those of you who continue to publish lies and false allegations have now left yourselves wide open to legal action, should we ever have to undertake such. Your online aliases are not anonymous in a court of law. Online posting is called "Publishing" under the legal definition. Posting lies and unfounded allegations are legally defined as "defamation" and "libel". There are both Federal and all State laws barring such activities, and laws providing for substantial penalties against the persons posting.

It is unfortunate that when one rises to the top of his or her career, some people will stoop to any level to take pot shots at you.

You're funny. People are only asking for what you said you would provide. The information posted thus far has been from respected individuals in the audio video industry both professional and consumer grade. They have politely extended offers to assist in validation of your products but all you've done is insult and threaten innocent people who have fellow enthusiasts best interests at heart.

As to your comment about performance for less, I cannot see how you can make this claim as you are charging a substantial amount of money for the services you perform. You are doing nothing other than applying products that are available to the average joe and require no technical background (don't bother trying to counter this as photos of your work have already been revealed in this thread in great detail) to execute. Your behavior from many other threads has been recorded and as the owner of a "company" (and I use this term loosely) I have to admit that I am appalled.

Finally, all of the technical information in this thread from AVS posters has been well founded in EE and have planted a solid foundation/argument as to what is wrong with the "modifications" (another term I use loosely in this context) for those passing by and reading this thread. With that, you have no grounds for your accusations and threats which you have expressed before on other forums when you began to feel like you were being backed into a corner.

P.S. If you are referring to the comments about you changing your site in regards to being an authorized dealer for many consumer grade products (again used as advertising and to gain consumer trust) and then taking it down realizing you would be in a heap of trouble for false advertising. It is also not a lie that your mods are not covered under factory warranties as have been stated by the very manufacturers you claim.

It would be appreciated if you kept things to a civilized discussion or just do not respond at all.

AVS Top Picks

post #2012 of 2187
3/30/10 at 10:47pm
You have reneged on every single offer of proof you have made. You have ignored my offers of a free printer, and research to help document the parts you supposedly replace.

Now you are trying in a most ridiculous manner to make us shake in our shoes by threatening "legal action".

Tell you what, GO FOR IT. You have been caught time after time by many members here, the vendors gave you a form of cease and desist before THEY take legal action and now you just cut and paste the same silliness about the masses of people beating a path to your door.

Let me "splane sumthin to you" You have made a claim of removing substandard parts from the boards of various manufacturers, replacing them with far superior grade parts and taking measurements that back up your "mods" upgraded performance specs. You claim you possess test documentation for these. You will be required to present the parts AND documentation.

I suggest you check to see what test equipment you would need to perform these tests and be sure to have your sources for tech data available for the parts you have decided needed replacing. I HAVE the data from any manufacturer you want of any SS or passive PCB mounted component you want.

I suggest you contact a lawyer regarding the penalties for false advertising AND sales of adulterated equipment without performing any documented improvement all the while denigrating legit manufacturers.

Also, falsely claiming to be factory authorized to service and even modify stock units while maintaining the factory warranty AND claiming that no other company is so entrusted is a no no too.

Hopefully you can provide a copy of the legal disclaimer you must give to every client clearly stating that your mods have voided the UL certification as the finished product has not been subjected to retesting AFTER your modifications.

I hereby officially call your bluff. You should know that you will be required to provide operational and documented PROOF of all your claims including affidavits from all clients, certified independent testing laboratories and all vendors with whom you claim special arrangements.
No anecdotal evidence from your website will be accepted in a court of law.

You really want to open this can of worms? Go right ahead. It will be most embarrassing for you.
post #2013 of 2187
3/30/10 at 11:01pm
from DS:

"Trying to ruin The Upgrade Company with lies and publishing false allegations is not going to stop our services from being sought after. It appears to be having the reverse effect. Sales have gone way up."

If this is true Dave why on Earth would you want to take legal action to make it all stop? The more we prove you to be a charlatan (and you make it quite easy to do), the more money you supposedly make.

You are in a win win situation!
post #2014 of 2187
3/31/10 at 2:57am
The more I read Schulte's posts, the more I begin to think that this is all some sort of modern AV performance art piece on his part, or, some kind of long-term psychological research project for a doctoral thesis or even a book expose of the strange and loopy world of "high end" enthusiasts.

At least, any of these scenarios would make a little more sense than taking his collected words at face value.
post #2015 of 2187
3/31/10 at 5:08am
Quote:


Supposedly changing parts out for others that perform the same task will not elicit such changes. One of the subs that DS claimed he made was upgrading the voltage regulators. This is where a major red flag went up. I use voltage regulators of all types in my designs. These are all factory identical as to type and function between all the manufacturers worldwide.

A 5 volt 1A TO-220 regulator from company A will provide just that 5 volts @1a just like the part from company B.There is no frequency range to deal with as you are dealing with DC. All the regulator ICs are overload protected and must operate within the same temperature range, and DC input voltage range under a given part number.

When voltage regulators were first mentioned, I thought this might be a worthwhile and straightforward way to get an answer that you wanted. Regs are upgraded by any modifier that you care to mention - it seems to be one of the first things that everyone does, and it's easy to see how it would benefit SQ. As someone with significant experience in audio and electronics, I thought you might be receptive to this idea?

Nick
post #2016 of 2187
3/31/10 at 5:22am
[quote=MrHiEndAudio;18408298]
Quote:


Those of you who continue to publish lies and false allegations have now left yourselves wide open to legal action, should we ever have to undertake such. Your online aliases are not anonymous in a court of law. Online posting is called "Publishing" under the legal definition. Posting lies and unfounded allegations are legally defined as "defamation" and "libel". There are both Federal and all State laws barring such activities, and laws providing for substantial penalties against the persons posting.

Hey DS,

Good luck getting a lawyer that will take on your suit against members of this forum. None of what members have said here is lies or mistruth just calling it as they see it. If you are doing so well business wise you would not even post here as you should be too busy doing "Mods" and making all that money you brag about. I have seen enough reruns of L.A. Law to know you are seriously grasping at straws.

Quote:


It is unfortunate that when one rises to the top of his or her career, some people will stoop to any level to take pot shots at you.

Wow! Talk about patting yourself on the back and a person of total arrogance. I do not know if you remember but I asked for your published specs and data of DBT testing of the stock Oppo BDP-83 compared to your "Modded" BDP-83. Big surprise you never did post those specs or the people who participated in the DBT comparisons. The members of this thread should be taking legal action against you for false claims and so forth. What a piece of work you are DS.

Bill
post #2017 of 2187
3/31/10 at 5:38am
heck, if this thread continues his sales will quadruple!!!!
he'll sell a gazzilion mods and vacation on the Riveria, lol
he's already the best! he'll be the bestest!!!

his post was predictable (as was done by others)
he'll sue
he's the best
his sales are record this year
he would never lie (except about all the warranty claims and being factory authorized)



but yet, no data...
post #2018 of 2187
3/31/10 at 7:10am
That is correct, many manufacturers have honored their factory warranty even after we have upgraded their goods. We have proof of this and I have offered same. Not alll will, in those cases we have paid the manufacturer directly.

There are customer jobs that have been here for weeks, I have zero time for your games. Decent honest people who are very patient. I cannot say the same about you people.

We have been preparing a before-and-after hard copy of measurements taken from stock vs upgraded OPPO 83SE's and the Onkyo 886.

However given the behavior and attitude here, I'm not going to waste my time.
post #2019 of 2187
3/31/10 at 7:42am
Quote:
Originally Posted by MrHiEndAudio View Post

That is correct, many manufacturers have honored their factory warranty even after we have upgraded their goods. We have proof of this and I have offered same. Not alll will, in those cases we have paid the manufacturer directly.

There are customer jobs that have been here for weeks, I have zero time for your games. Decent honest people who are very patient. I cannot say the same about you people.

We have been preparing a before-and-after hard copy of measurements taken from stock vs upgraded OPPO 83SE's and the Onkyo 886.

However given the behavior and attitude here, I'm not going to waste my time.

That's very disappointing Dave.

There are unquestionably several members here who have been very vocal about their absolute lack of faith in your abilities or work.

There has also been a large number who have been monitoring this to see what kind of reaction and possible validation may ever come from you.

To date, most of your posts have not projected professionalism or generated trust.

Your promise to provide before and after data was intriguing.

The behaviour and attitude of the members you are expressing absolute displeasure with was no different before you made your promise of measurements than it has been since then.

To reneg on your promise using their behaviour since the promise as a reason screams of grasping for an excuse and continues to portray a lack of professionalism - think about it.
post #2020 of 2187
3/31/10 at 8:11am
Quote:
Originally Posted by MrHiEndAudio View Post

That is correct, many manufacturers have honored their factory warranty even after we have upgraded their goods. We have proof of this and I have offered same. Not alll will, in those cases we have paid the manufacturer directly.

There are customer jobs that have been here for weeks, I have zero time for your games. Decent honest people who are very patient. I cannot say the same about you people.

We have been preparing a before-and-after hard copy of measurements taken from stock vs upgraded OPPO 83SE's and the Onkyo 886.

However given the behavior and attitude here, I'm not going to waste my time.

The attitude and behavior here has been the same from the very beginning, yet you agreed to post information. Now, all of sudden, you are "not going to waste my time"?
post #2021 of 2187
3/31/10 at 8:30am
Are you going to take your ball and go home? The printer offer still stands.

Although as I said earlier, the 300% increase in clients represents 3 gullible people, (relatives maybe?) Each time you try to weasel out of coming clean and providing any definitive information, you simply reinforce the concept that you truly are clueless.

This time you mentioned several manufacturers who will still honor their warranty after your "mods". We KNOW you lied about Denon, now name another company that will verify THIS latest claim. Please realize that if you try again to claim another company works with you on this we WILL be contacting the customer service division of said company and posting the answer here ver batim.

Maybe your next venture should be pet rocks capable of weather control with fluency in 5 languages.

I can't wait to see the response now.
post #2022 of 2187
3/31/10 at 8:48am
"Regs are upgraded by any modifier that you care to mention – it seems to be one of the first things that everyone does, and it’s easy to see how it would benefit SQ."

There is one reason to "upgrade" regulators. First off, you must realize that changing out a TO-220 style regulator on a board does nothing to SQ or FR. The reason is simple. A TO-220 style regulator is either fixed or variable voltage BUT at a max current of 1A at whatever voltage the circuit requires. Fixed regs are rated from 3 -24 VDC @1a positive or negative voltage with up to 37VDC input. Adjustable regs can provide the same current at voltages from 3-32 VDC output @1A. Period. They are NOT in the circuit in any way such that audio frequencies pass through them. Period.

TO3 style regs (these look like power transistors can provide up to 5A depending on the heat sink surface area. The same DC input and output voltages as the smaller TO220 case regs. ALSO, these are NOT in the audio path either, so no effect on FR or SQ.

The ONLY reason to change regulators is in a circuit where the maximum current output derived from a reg approaches the maximum allowable by the reg and as such, the reg overheats and goes into protect. If that is the case, then changing to a higher current model can only be achieved by installing a brand new PCB in the power supply. The net result is questionable in purpose if the circuit does not require additional current.

Current draw in stages aside from power outputs(speakers) is minimal, and the original circuit designers of the higher end products do NOT design with minimal performance components with little or no current handling headroom.

Most engineers designing audio equipment allow a 50% window from the power supply components. That is, they do NOT design a circuit that will max out the power supply components.

There are other regs that offer even smaller current availability in DIP packages (ICs) and TO92 style cases (small signal transistor style) but again the current these provide is quite sufficient for most and low current linear audio circuitry.

The specs from manufacturer to manufacturer are almost identical except in the most minute of measurements BUT even considering that, the original circuit designers are not concerned with anything other than a regulator providing a minimal amount of current to a given circuit.

In simplified terms, there are many manufacturers of measuring cups. They are made of plastic, glass, nylon, silicone etc. They may look different from each other BUT they all are calibrated with the same measurement ranges so a cup of flour from any one will measure exactly the same as any other cup.

The same holds true with voltage regulators.
post #2023 of 2187
3/31/10 at 9:00am
Quote:
Originally Posted by MrHiEndAudio View Post

We have been preparing a before-and-after hard copy of measurements taken from stock vs upgraded OPPO 83SE's and the Onkyo 886.

And they don't look any better afterwords, do they?
post #2024 of 2187
3/31/10 at 9:21am
Quote:
Originally Posted by Gizmologist View Post

Are you aware that there are color saturation adjustments on every piece of video gear and that there are industry standards that are used to align and measure the color intensity etc.

In analog video color signals, we use a vectorscope which has a graticule clearly marked with small targets for each color. The various drives, color saturation, hue, and discriminator adjustments are set to position the traces snugly inside the marks. There are various industry standards that are required to be met for broadcast use. These are the adjustments that can be tweaked PAST what is industry standard to give the impression of blacker blacks etc.

In the old days to properly align the 3 colors as to hue, you would use an NTSC color bar pattern and turn off the red and green guns so blue was the only color. When looking at the alternating blue /black bars, you simply adjusted the drives until the blues were all the same intensity. Turn on the R/G guns and voila the picture colors were correct.

In other words nominal adjustments can be made to any set WITHOUT physically replacing parts to make you think you have a different image or sound.

Also you need to remember that your biological systems adjust throughout the day as well so your sensory perceptions vary through the day. This may well account for your recalled differences in performance.

Question: Have you opened up the TUC modded unit? If so, your warranty is void anyway. I would be curious to know if you would consider sending the unit to me for a close inspection without any interference from me as to whatever DS is supposed to have done inside. I want to look closely at the board and the parts. I can easily tell if the board has been reworked to replace any parts and what was replaced(if any).

That way you can at least have some more assurance that DS really did do something electronic and not just slap on some blue paint and tin foil.

Hi Gizmologist,

I appreciate what you wrote, and I'll admit that I know very little about it. I talk about it some with the guy that calibrates my TV, but that's about it. As you know, I didn't use any instruments, except for my eye. I only did comparisons with my Arcam DV27A, because I really like its black level and color saturation, so in a sense, the Arcam is my measuring device. If the Arcam's blacks or color saturation is beyond industry standards, then my Pioneer is now that way too. I guess the best thing would be to find out how the Arcam matches up to industry standards. I say this for your sake, because for me, I'm happy with it as it is now. It's pleasing to my eye, and ultimately, that's what is important for me.

I have not opened up my Pioneer, nor will anyone else. I do not want to void my Warranty.

Dave
post #2025 of 2187
3/31/10 at 9:27am
Quote:
Originally Posted by geekhd View Post

From your perspective? That's another way of saying you "feel like", in which case you've just repeated the statement that my question was directed towards. So you are making a judgment based on your imagination.
All that mention of facts in your earlier reply, I was expecting something different.

Hi geekhd,

You are right in that "my perspective" is another way of saying "feel like". For "me", it's about satisfying "my" senses (sight and sound), not measurements. These are facts for me, but not necessarily for someone else. As I've tried to mention a couple of times, YMMV.

I disagree with your comment on imagination, however, I can understand that someone who prefers measurements would rely upon that comment for the subjective opinions.

Dave
post #2026 of 2187
3/31/10 at 9:37am
Quote:
Originally Posted by mclsound View Post

Dave
you really are a waste of my time,annoying and I am pretty sure that there is not one person reading this that does not want to give the trust to you either.
As possibly polite as you may think you are .....you are defending a liar,false advertiser and most of all,someone who does not stop taking and I believe you really are no different,as good of a experience as you had,you still believe you are right?I also think you are trying to stop this thread by covering for someone who calls people liars,yet does it himself in advertising.How can you believe a word he says on that site when he keeps lying on it.You may want to stop your covering up.

Hi mclsound,

I'm not sure I understand what you are saying. The only thing I want folks to believe/trust is that I have an opinion, and that I do not apply that opinion to anyone else but myself. I also am not sure what you mean when you say that I believe I am right? For me, I believe in my opinion for myself (not for others). I've also been open about offering my Pioneer to anyone in the Phoenix, AZ area who wants to do DBT or measurements.

I'm trying to stop this thread? How?

Dave
post #2027 of 2187
3/31/10 at 9:43am
Quote:
Originally Posted by ArthurPE View Post

he's already the best! he'll be the bestest!!!

post #2028 of 2187
3/31/10 at 9:46am
Mr Hiendaudio, I have to admitt that last post of yours was one of the funniest posts I have ever read. It was simply hilarious. I wish you could read it from an outsiders perspective. The part threatening lawsuits againist many of this threads posters was especially ridiculous, but nothing will top your "given your behaviour and attitude...I will not waste my time", Wah, Wah, Wah. You have got to be kidding , is that the best excuse you can come up with to get out of your eariler promise to post test results? Why don't you act like an adult and come here and discuss these issues like a professional? Just about about everything you said comes off as very, very unprofessional and I know if I was in the market right now for upgrades, aftering reading your posts I would run not walk away from you. You sir are the type of person that is giving web based businesses a bad name. You really should be "ashamed of yourself"; Quoting my mother (RIP).
post #2029 of 2187
3/31/10 at 9:56am
Thezaks, since you seem to post here consistently, what is your opinion on DS's cop-out excuse for not posting the measurements that he promised he would post? Does his insincerity bother you at all? I just trying to find out what motivates your loyality to a company like this. He has already been caught in several lies and he continously insults and degrades anyone who is not more than supportive him and his work. Maybe I could get my answers from the Psych. Major DS.
post #2030 of 2187
3/31/10 at 10:00am
Quote:
Originally Posted by MrHiEndAudio View Post

I have just been alerted to the wild posts claiming lies and false advertising.

Until a couple of weeks ago, your site claimed to sell brand new gear, modified by you, which you "are Factory Authorized to sell". More than one of the CE's listed has confirmed, in writing, that you are not factory authorized to sell their product. In fact, you have subsequently removed the "Factory Authorized" verbiage from the site.
post #2031 of 2187
3/31/10 at 10:02am
Quote:
Originally Posted by thezaks View Post

You are right in that "my perspective" is another way of saying "feel like". For "me", it's about satisfying "my" senses (sight and sound), not measurements.

You may satisfy your senses on your own and no one should have a problem with that.

Quote:


These are facts for me, but not necessarily for someone else. As I've tried to mention a couple of times, YMMV.

Those are your perceptions. Fact needs a proof which you have not taken steps to acquire. If you are going to make a judgment on someone or some company, your personal perception alone is not enough as a base.

Quote:


I disagree with your comment on imagination,

You are free to do so.

Quote:


however, I can understand that someone who prefers measurements would rely upon that comment for the subjective opinions.

You think you can understand but the rest of your sentence tells otherwise about measurements and what they mean.
post #2032 of 2187
3/31/10 at 10:25am
Quote:
Originally Posted by geekhd View Post

Those are your perceptions. Fact needs a proof which you have not taken steps to acquire. If you are going to make a judgment on someone or some company, your personal perception alone is not enough as a base.

Am I making a judgment on someone or some company? I'm just saying that I'm happy with what I have.

Quote:


You think you can understand but the rest of your sentence tells otherwise about measurements and what they mean.

Can you please explain? I think my sentence may not have conveyed what I wanted it to convey, so it's probably my fault. Basically, I was saying that I can understand that someone who prefers measurements would probably say "...judgment based on your imagination" to someone who has subjective opinions.

Dave
post #2033 of 2187
3/31/10 at 10:51am
You should also be aware that adjustments made without proper knowledge and alignment measurement techniques can over saturate a circuit to the point where you perceive (for a short time) what you interpret as improved performance. HOWEVER saturating any circuit especially in a video format can damage the display device by drawing too much current through the display medium.

You may well have substantially shortened the life of your device in the hopes of achieving something the original circuit designers KNEW would be detrimental.
post #2034 of 2187
3/31/10 at 10:52am
Quote:
Originally Posted by mclsound View Post

Dave
As possibly polite as you may think you are .....

Hi mclsound,

It's not that I "think" that I am polite - it's that I make an effort to be polite. However, as I have found in this thread, making an effort to be polite is often (not always - thank you to those who have been kind) returned with attacks and rude comments. I'm thinking that I might prefer to spend my time elsewhere.

Dave
post #2035 of 2187
3/31/10 at 10:58am
From TUC "That is correct, many manufacturers have honored their factory warranty even after we have upgraded their goods. We have proof of this and I have offered same. Not alll will, in those cases we have paid the manufacturer directly."

Since you are billing yourself as the best of the best or "bestest" (trying to stifle a BIG chuckle right now) why would any device that passed through your hands EVER require factory service?

You would have already removed and reworked all the drastic shortfalls and crummy mass production parts and circuits the original manufacturer deliberately built into his device.

I am forever amazed at what blue goop and HVAC aluminum sealing tape can do.

Pssst guys, if y'all have an HVAC system at your house, look at the taped joints in the duct work. It is the same stuff as posted in TUC's pix of his mods, right down to the red printing on the tape.

You can find the same stuff at HD or Lowe's. Not quite audiophile grade, BUT it will stop those nasty drafts of audio from escaping the shielded wiring and keep those pesky electrons in lock step through the wires.
post #2036 of 2187
3/31/10 at 11:17am
Quote:
Originally Posted by thezaks View Post

Am I making a judgment on someone or some company? I'm just saying that I'm happy with what I have.

I thought you did. vvv
Quote:
Originally Posted by thezaks View Post

You guys speak of snake oil, but you've actually created somewhat of a snake pit. In that sense, I would not blame Dave if he didn't step in.


Quote:


Can you please explain? I think my sentence may not have conveyed what I wanted it to convey, so it's probably my fault. Basically, I was saying that I can understand that someone who prefers measurements would probably say "...judgment based on your imagination" to someone who has subjective opinions.

"I disagree with your comment on imagination" based on what, facts? Anybody who reads this thread can see that you have not obtained and or presented facts about so called "improved product". So you would say that imagination has no part in subjective opinion?
post #2037 of 2187
3/31/10 at 11:21am
lol

Quote:
Originally Posted by MSmith83 View Post

post #2038 of 2187
3/31/10 at 12:39pm
Quote:
Originally Posted by geekhd View Post

"I disagree with your comment on imagination" based on what, facts? Anybody who reads this thread can see that you have not obtained and or presented facts about so called "improved product". So you would say that imagination has no part in subjective opinion?

Hi geekhd,

You are actually supporting my point. Someone with your point of view cannot possibly believe that something could be deemed an "improved product", based upon subjective evaluation - you believe that imagination would have to play a part.

I agree that imagination "can" have a part in subjective opinion, because there are folks that do imagine things with regards to what they hear and what they see. However, I'm saying that, in my case, it's not so. While it's true that I didn't use any test equipment (so I cannot present anything to you as fact), it's also true that I used my Arcam DV27A as my measuring stick. I was able to compare the Arcam to the Pioneer for both video and audio, both before and after the upgrade. Had imagination played a part, I would have thought the upgraded Pioneer was superior to the Arcam the first time I got back the Pioneer from TUC. However, I did not find that to be the case, so I returned the Pioneer to TUC. When the upgrade was completed correctly, the comparison with the Arcam revealed the improvements in the Pioneer.

Dave
post #2039 of 2187
3/31/10 at 12:41pm
Quote:
Originally Posted by MrHiEndAudio View Post

I have just been alerted to the wild posts claiming lies and false advertising.
This thread has gone way over the top.

Our tripling of sales and increased success has obviously upset those of you who are suffering be it competitors, manufacturer's, or salespeople. More and more audiophiles today are discovering for themselves the tremendous value The Upgrade Company provides. Higher performance for far less investment, by upgrading or purchasing new upgraded models we offer. More and more customers would rather upgrade or purchase a new upgraded model from us rather then fork over huge sums of money for the latest magazine touted model, which nearly always ends up disappointing, being barely any better, if at all, over their existing model. Stock high end audio electronics are easily surpassed by upgraded far lower priced models.
100% Buy-Back guaranteed.

Nothing that I have ever posted is untrue, nor is anything on our website untrue. We do not "false advertise". Our continued client testimonials and direct customer feedback speak otherwise. Remember we are A+ BBB certified, which is not an easy rating to earn. Further, we can back up every statement on our website with proof and witness testimony should we ever choose to or have to.

The same cannot be said of all the outright lies and false allegations constantly published here by numerous AVS Monikers.

Trying to ruin The Upgrade Company with lies and publishing false allegations is not going to stop our services from being sought after. It appears to be having the reverse effect. Sales have gone way up.

Inquirers and clients alike have called to say they see right through this AVS smear campaign.

Those of you who go on and on posting lies and garbage for months on end to stir up trouble where none exists, what else could possibly motivate you? Clearly you have an ax to grind and are mad as hell at TUC's success. Posting all sorts of baseless allegations, is not the right thing to do. Concocting stories of shoddy work and false advertising, have turned out to be nothing more then trying to stir up trouble. No matter how far we bend over backwards, you cannot please everyone all of the time. But we're very close. We work darn hard to please a lot of clients, and they keep coming back. Good words are spreading all over the world.

Those of you who continue to publish lies and false allegations have now left yourselves wide open to legal action, should we ever have to undertake such. Your online aliases are not anonymous in a court of law. Online posting is called "Publishing" under the legal definition. Posting lies and unfounded allegations are legally defined as "defamation" and "libel". There are both Federal and all State laws barring such activities, and laws providing for substantial penalties against the persons posting.

It is unfortunate that when one rises to the top of his or her career, some people will stoop to any level to take pot shots at you.

If you want to play legal hardball, just as is with your engineering knowledge, you will find your legal knowledge lacking too.

Facts:

1) Performing any modification on a UL listed product will void it's listing. It that isn't enough you further perform unsafe work in the high voltage areas of the units you modify. We have seen proof of that posted here. Courts are very sensitive to consumer safety and liability these days.

2) Performing any modification also voids any FCC part 15 listing. If what you do causes illegal RF radiation, they will nail you for sure if notified. The unreferenced shields we have seen in photos of your work will do just that - act as radiating antennas. It's laughable how you exasperate the very problem you advertise to fix.

3) In Europe the CE directive is strongly enforced. What ever the above two American agencies may overlook you can be assured the European equilivants will not.

Now there have benn serveral accredited electrical engineers posting on this thread as well as a licensed PE. Do you want to go up against any of them in a court of law? Where do you think the axe of expert credibility is going to fall?
post #2040 of 2187
3/31/10 at 1:04pm
It appears that DS of TUC took the only out that was available should he not be able to support his claims of improvement or provide sufficient evidence thereof.

What confidence that instills in potential clients is obviously zero, but what about his current AVS customers that have been so pro-TUC?

Shouldn't you as a consumer (potential or current) be asking DS, "What have you done for me lately?" (quote from Ms. Janet Jackson )

Given his extraordinary responses and refusal to publish results, it appears not much.

Rather amusing, to see him continuously reply with marketing hyperbole and frustrate learned and degreed engineering experts who are asking for hard evidence while trumpeting his successes among the less objectively-concerned but more "sensitive-eared" who have bought into his advertising claims.

He is a champion for the audiophile whose belief in substantiated proof is surprisingly absent when spending significant sums of money on these so-called upgrades.

To those who advocate TUC's benefits for your system: Just continue to believe and know that there's a difference for the better. There has to be, since you paid big bucks for it. No way that you got taken for a ride around the mulberry bush....or did you?
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