Originally Posted by ctmooregottapee
my unit will show the two sides a bit differently when syncing, but that is not a problem if it goes away right away.
This is exactly why I wonder if mine is actually acting "normal". Like I said mine has thin horizontal colored lines (not wide vertical black/white like other have) and they only occur when syncing (changing source resolution or refresh rate, or first sync to source right after power up). Problem is that this does happen only occasionally and usually lasts only one second or so but sometimes up to several seconds. When it happens I see the effect in projector menus too.
My unit has never done that in the middle of movie. It only shows up when syncing just when source picture is showing up. When it is syncing screen goes black first and there are horizontal lines (which is normal) but then after picture from the source is shown there can be very thin horizontal lines overlayed on the right half of the picture and that side is usually less contrasty and has analog soft/shimmering look until it corrects by itself. Does your unit do like this too? Other W5000 owners please comment if you see this too?
it is only an issue if it remains that way. when it is broke, you'll know it.
I know. My problem here is that I still have warranty left and I have opportunity to get DMD board changed under warranty but I wonder if it is gonna do any difference and I'm considering other risks involved with shipping and such.
[i don't believe i've ever seen a soft focus on one side and not the other, but have seen some horizontal lines/dancing]
Does yours do this occasionally too? Do you have a photo of it doing that?
I have tried to take photo of mine but I never got camera ready quick enough to get a picture.
having shipped this thing many times, i'd say it is not worth it unless the issue is constant. you'll easily pay $60 with proper insurance to ship, and you are going to wait and wait because after its eval'd it will get reshipped to benq for the major fix if you have aftermarket warranty. you'll wait a good month, at least.
I have opportunity to get this done without any extra cost.
if you do ship, note that the foam piece that surrounds the lens eyepiece adjustment is set for a particular lens height position, but the projector doesn't have a 'reset' option so you have to guess what the default height should be. if you don't center the lens before unplugging, it won't fit back in the foam piece and into the box. also the warranty repair place can screw this up too, and you'll open the box to find the cover piece rolling around as the plastic tabs on it will break. you'll have to fight ups or warranty repair which will want you to ship it back.
I realize this too and this is one of the reasons I hesitate. Shipping is a major risk. If you hold this projector in your hands during installing it and turn it around you can hear that optical parts are moving. I guess It does not need a big hit during shipping to damage it even if you get lens support foam in right place.
besides the processor, the fans on my unit have gone out too.
Mine has a little noisy fan too but its been like that for long time and does not really bother since you really need to go close to the unit to hear it.
this thing really wasn't meant for a lot of hours of use
I've had several projectors before and my experience is that many of them are build for lot less use. Most of other pj's I've owned before have broke down much earlier (some of them were broken right out of the box). Also bulbs seem last long in BenQ's unlike in many other brands.