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Verizon Fios set top box messed up the image aspect ratio on my tv

post #1 of 6
Thread Starter 
How do I get back my 4:3?

After having VF installed with regular boxes, my iar changed. So now, it looks as if my screen is always zoomed in whether its just watching tv, or watching a movie on my dvd player. I called Verizon and they swore it was my tv, but it wasn't like this until after they installed their boxes. They sent me a new box, but its the same problem. None of my other tvs do this though. The tv I'm using is an RCA 27 inch Entertainment Series, XBox Ready.

anyone had any similar problems?
post #2 of 6
If the problem occurs when using the DVD player, why suspect the FiOS box?

You must have inadvertantly hit a "zoom" button on your remote for the TV.
post #3 of 6
Yeah, a setting on the TV was hit when you changed boxes. In the act of installing it, someone changed something. The box itself isn't at fault.
post #4 of 6
Thread Starter 
Quote:
Originally Posted by Ratman View Post

If the problem occurs when using the DVD player, why suspect the FiOS box?

You must have inadvertantly hit a "zoom" button on your remote for the TV.

Because the problem was there before I even turned the dvd player on.

As it is, the dvd players iar was working fine until recently.

So, no I didn't hit zoom on the remote on my tv as I don't have the remote for the tv. The only remote I have is for theVF box and dvd player. To add, the problem didn't begin until after VF was installed.
post #5 of 6
Thread Starter 
Quote:
Originally Posted by Tulpa View Post

Yeah, a setting on the TV was hit when you changed boxes. In the act of installing it, someone changed something. The box itself isn't at fault.

There is no setting for zoom on the tv though. I've searched every menu, looked all over the tv itself, and nothing.
post #6 of 6
Try unplugging the TV from wall power and see if a hard power cycle resets the TV.

Where's the TV's remote? I'd try to find it and look to see if there is "zoom" or "aspect" button. As a matter of fact, on my RCA TV, using the RCA's remote, the "forward" button changes the zoom/aspect.

If you program a FiOS universal remote to operate your RCA TV, many times, buttons on the remote (other than volume, channel, on/off) may activate/operate "unknown" features. The Model Codes are not always "perfect".

What is the Model # of your RCA TV?
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