Originally Posted by UNCHeel
I have come to the conclusion that this box is hosed. All kinds of laggy, glichy issues, too many to list. And as snow put it, it aint that easy. I got mine off a truck, none to be had at the payment center. I had a new truck roll today, different guy, no 8640s. I did manage to get a 8300HD out of the local payment center yesterday. That was a fluke because usually they only have 8300HDCs. I had a 8300HD go bad and I wanted one again so I can use my ext. drive. I didn't get the ext drive to work on the 8640 but now I wonder if it might work on one that is wonky.
Just wondering, why did you give up the 8300HD? Even without the gliches I think I like MDN better.
If it's a bad box, usually the first couple of days kind of tell. Sometimes, when mass produced items go out a few bad ones go out together and you get stuck with one. If it happens more than two times, have the provider check the line. Sometimes the newer boxes aren't as graceful about bypassing glitches as the old ones may be able to do.
As for me, why give up the 8300HD? Why not? It's why you upgrade/replace your computer (faster processor, bigger hard drive, better software) from time to time. I had mine 5 years, watched all the discussions on various boards, felt it was time. It's not as if I had to pay serious money to exchange it.
FYI, I'm glad I waited. My TWC division (San Diego) initially went to 8300HDCs and then followed that up with the Samsung 3270 (not the 3090) unit. Discussion showed there were bugs, so even with software upgrades, that made the 3270 unit not a viable option. The change to the Cisco 8640HDC by TWC seemed to improve things. So after 4 days right now, everything seems fine.
Since I'm in San Diego, our area is a leader in rolling out cutting edge software/hardware earlier than most (other than areas of North Carolina), so we get fixes faster. I'm on one of the latest ODN versions (if not THE
latest) and the menus don't appear to be that much different than the MDN versions.
I just want it to work, I'm not that deeply interested in the tech behind it.