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Cisco 8640HDC HD-DVR Thread - Page 7

post #181 of 418
can anyone comment on the speed of browsing vs the 8300? Seems to be positive and negative experiences. My current 8300 has become slow after the passport upgrade a few months ago. Wondering if I should update.
post #182 of 418
Thread Starter 
My box was just updated to ODN Version 4.0.1_0 and I assume I'm not the first. Anyone know what's new?
post #183 of 418
Most of the changes are under the hood, but the big change is Multi Room DVR. MR-DVR requires you to swap all your boxes for new MoCA capable units, and it requires professional installation. The current 8640 boxes don't do MR-DVR, but the 8642HDC, and the 4642HDC do support it.
post #184 of 418
Quote:
Originally Posted by MiahXgaming View Post

My box was just updated to ODN Version 4.0.1_0 and I assume I'm not the first. Anyone know what's new?

We were updated to 4.0.1_0 about two months ago. If you are coming from 3.2.0_15 you will see nothing new/different whatsoever. It does, however, add support for whole house DVR on MoCA boxes. I have it on 8640HDC, 4250HDC and 3260 boxes... it's been stable and problem free on all of them.
post #185 of 418
Quote:
Originally Posted by Beason View Post

can anyone comment on the speed of browsing vs the 8300? Seems to be positive and negative experiences. My current 8300 has become slow after the passport upgrade a few months ago. Wondering if I should update.


From what I've heard, the 8640 is slower than the 8300, although I've heard some say it is faster. Why anyone would want a slower dvr is beyond me. Right now I think my 8300 is painfully slow and couldnt imagine getting a box thT is even slower. Aside from the resolution issues. And a couple recording issues, this has got to be the biggest piece of crap in the history of electronics. I've been thinking about getting a new dvr box since last march, oh well maybe next year
post #186 of 418
I just added a DVR to our system. SA 8300. The Time Warner Central New York Rep indicated they would have the higher capacity Cisco 8640HDC available for exchange this Friday. After looking at this thread I am wondering if I should make the exchange.

Had the HDMI bug been fixed on the new Navigator in use on the Time warner system in use in the Syracuse NY area? Is there any other downside to the exchange? THANKS
post #187 of 418
Quote:
Originally Posted by Richard Cohen View Post

I just added a DVR to our system. SA 8300. The Time Warner Central New York Rep indicated they would have the higher capacity Cisco 8640HDC available for exchange this Friday. After looking at this thread I am wondering if I should make the exchange.

Had the HDMI bug been fixed on the new Navigator in use on the Time warner system in use in the Syracuse NY area? Is there any other downside to the exchange? THANKS

Rich, where you from? Add location to your profile - I'm from CNY and have an 8640 operating with no issues other than Navigator functionality. I put a 1TB drive in mine. If you can get an 8300HD, it will work with an external drive.

Also, where did you find that would have 8640's in stock Fri? I need to get one for an install.
post #188 of 418
I am located in the Oswego NY area. The unit I have now is the 8300HDC which I guess will not work with an add on drive. That is why I am interested in the Cisco unit with the larger capacity.
post #189 of 418
Quote:
Originally Posted by Richard Cohen View Post

I am located in the Oswego NY area. The unit I have now is the 8300HDC which I guess will not work with an add on drive. That is why I am interested in the Cisco unit with the larger capacity.

The 8300HDC is pretty glitchy with Navigator from my experience. You are on a completely different headend there, so the may affect your performance.
post #190 of 418
Ben - it seems you have much experience with these devices. If I can get it you would recommend that I switch to the Cisco 8640 from the 8300HDC?
post #191 of 418
I like my 8640 far better than any of the 8300HDC models I've played with, so I'd say yes. If you don't like it, getting an 8300HDC back shouldn't be a problem.
post #192 of 418
So we are in agreement the 8640 is slower when it comes to navigation, fast forwarding, slower control response in general?? Compared to the 8300
post #193 of 418
Quote:
Originally Posted by iheartcle View Post

So we are in agreement the 8640 is slower when it comes to navigation, fast forwarding, slower control response in general?? Compared to the 8300

With ODN v4.0.2_4 it's actually quite fast. That update fixed all the performance issues associated with ODN v4.0.
post #194 of 418
Quote:
Originally Posted by hdtvfan2005 View Post

With ODN v4.0.2_4 it's actually quite fast. That update fixed all the performance issues associated with ODN v4.0.

That's great except we are still on ODN3.1!
post #195 of 418
Quote:
Originally Posted by iheartcle View Post

So we are in agreement the 8640 is slower when it comes to navigation, fast forwarding, slower control response in general?? Compared to the 8300

My experience has been that, with ODN 4.0.1 and older, the 8640HDC is marginally faster than the 8300HDC (certainly not slower), but nowhere close to the Samsungs. The 3090 and 3270 Samsungs have been the only truly fast ODN DVRs that TWC has offered thus far.

It remains to be seen how much this new ODN "speed update" really does help the SA/Cisco boxes and if it can make the the 8640 as satisfying to use as the 3090 was. Hopefully we'll know soon.
post #196 of 418
Quote:
Originally Posted by BenJF3 View Post

That's great except we are still on ODN3.1!

Nobody except certain Charlotte TWC employees are on the speed update. ODN 3.1, 3.2 & 4.0.1 are essentially all the same, speed-wise.
post #197 of 418
Quote:
Originally Posted by jcalabria View Post

My experience has been that, with ODN 4.0.1 and older, the 8640HDC is marginally faster than the 8300HDC (certainly not slower), but nowhere close to the Samsungs. The 3090 and 3270 Samsungs have been the only truly fast ODN DVRs that TWC has offered thus far.

It remains to be seen how much this new ODN "speed update" really does help the SA/Cisco boxes and if it can make the the 8640 as satisfying to use as the 3090 was. Hopefully we'll know soon.

Hopefully, they get the Cisco boxes up to speed since there have been many rumbling of them not continuing with the Samsungs, our division doesn't even offer then Samsung boxes, so I can't get one to compare. I can say that the Cisco DVR boxes are pretty much impossible to find at this point. I've been to 3 different service centers in a 50 mile radius and none have them. They do however, have an abundant supply of 4640 non-DVR boxes.

I just turned in my 8300HD today (pained me to do so!) because I don't see it getting any updates past MDN 2.5 and basically the extra $20 a month to have it couldn't be justified. That said, I intend on giving whole home DVR a spin if they have some type of deal on it when we get it.
post #198 of 418
I'm all for the tuning and browsing speed improvements I've heard about, but want to ask about picture quality.

Our region hasn't had any 8640HDCs for a couple of months - I'm guessing they are all shipping to regions with multi-room DVR. So, I brought home an SA 8300HDC while I wait for them to come in.

I value picture quality highly, both HD and SD, including HD to SD down-conversion to s-video - for standalone DVD recording (Sony RDR-GX7s).

From my extensive A/B compares, the SA 8300HDC beats the SA 8300 at SD output, and HD to SD down-conversion is better yet. How is the 8640HDC's picture quality?

I know this is all digital, but every box has its own settings, compression rates, gamma, etc. Does anyone know if there is an equivalent to Sony's service menu for any TW DVR for calibration?
post #199 of 418
Quote:
Originally Posted by cs4wiz View Post

I'm all for the tuning and browsing speed improvements I've heard about, but want to ask about picture quality.

Our region hasn't had any 8640HDCs for a couple of months - I'm guessing they are all shipping to regions with multi-room DVR. So, I brought home an SA 8300HDC while I wait for them to come in.

I value picture quality highly, both HD and SD, including HD to SD down-conversion to s-video - for standalone DVD recording (Sony RDR-GX7s).

From my extensive A/B compares, the SA 8300HDC beats the SA 8300 at SD output, and HD to SD down-conversion is better yet. How is the 8640HDC's picture quality?

I know this is all digital, but every box has its own settings, compression rates, gamma, etc. Does anyone know if there is an equivalent to Sony's service menu for any TW DVR for calibration?

My progression of boxes in my main Family Room viewing location has been 8300HDC > SMT-H3090 > 8640HDC. My mind wanted to tell me that the Samsung looked better than the 8300HDC, but it could just have been placebo effect (and it was such a relief to get rid of that fugly 8300). I saw absolutely no difference in PQ between the 3090 and the 8640.

BTW, the 8640 is NOT a multi-room box. The 8642 is the MoCA enabed multi-room version.

I used to use the 8300HDC with an SDTV. It had much better SD PQ via S-Video out than it did via component out. In the later stages of the 8300's stay here, and with both of the other boxes, all I have used is the HDMI output. I have no idea what the SD downconversion skills of the 3090 or 8640 are.

AFAIK, there are no "calibration menus" available in any of these boxes. Output resolutions are about the only thing you get to play with.
post #200 of 418
Quote:
Originally Posted by jcalabria View Post


BTW, the 8640 is NOT a multi-room box. The 8642 is the MoCA enabed multi-room version.

Not quite accurate - the 8640HDC can do Multi-Room, but TWC has decided against it. It would require either an existing home network or additional hardware to allow for MoCa. The 8642 has MoCa built in and is likely the simplest route for existing customers and installers, thus why they are only using those boxes.

I will go so far as to say that my 8640 looks better than my MDN 8300HD did. The picture just seems sharper and the is a difference in the tuning modules between the boxes.
post #201 of 418
Quote:
Originally Posted by BenJF3 View Post

Not quite accurate - the 8640HDC can do Multi-Room, but TWC has decided against it. It would require either an existing home network or additional hardware to allow for MoCa. The 8642 has MoCa built in and is likely the simplest route for existing customers and installers, thus why they are only using those boxes.

I will go so far as to say that my 8640 looks better than my MDN 8300HD did. The picture just seems sharper and the is a difference in the tuning modules between the boxes.

It's hard to tell definitively from the 8640 spec sheets, but it appears that the standard Ethernet port on the 8640 is configured as a DLNA client only, not as a server. Both client and server configurations would be required to utilize the Ethernet port as a multi-room DVR pathway.

The Cisco literature mentions streaming PC-based content TO the 8640 but does not mention any server capabilities at all. Given how well that TWC has supported eSATA with these boxes, you are probably correct that TWC will never "choose" to support even this type of functionality even though Cisco indicates that the box is capable of it. From a practical standpoint, I can't say that I blame them... even though some of us would be capable of utilizing such a capability, the general public would end up creating a support nightmare out of it.
post #202 of 418
Quote:
Originally Posted by jcalabria View Post

It's hard to tell definitively from the 8640 spec sheets, but it appears that the standard Ethernet port on the 8640 is configured as a DLNA client only, not as a server. Both client and server configurations would be required to utilize the Ethernet port as a multi-room DVR pathway.

The Cisco literature mentions streaming PC-based content TO the 8640 but does not mention any server capabilities at all. Given how well that TWC has supported eSATA with these boxes, you are probably correct that TWC will never "choose" to support even this type of functionality even though Cisco indicates that the box is capable of it. From a practical standpoint, I can't say that I blame them... even though some of us would be capable of utilizing such a capability, the general public would end up creating a support nightmare out of it.

Exactly, why I believe they are sticking with the MoCa built in boxes. I did read somewhere there was supposed to be a MoCa adapter for the 8640/4640 boxes. If I find that documentation, I'll post it. However, as stated, I think Time Warner is looking for the overall easiest route.
post #203 of 418
Quote:
Originally Posted by jcalabria View Post

My progression of boxes in my main Family Room viewing location has been 8300HDC > SMT-H3090 > 8640HDC. My mind wanted to tell me that the Samsung looked better than the 8300HDC, but it could just have been placebo effect (and it was such a relief to get rid of that fugly 8300). I saw absolutely no difference in PQ between the 3090 and the 8640....

Quote:
Originally Posted by BenJF3 View Post

...
I will go so far as to say that my 8640 looks better than my MDN 8300HD did. The picture just seems sharper and there is a difference in the tuning modules between the boxes.

Thanks for your views on the 8640's Picture Quality. I may have to wait until I get an 8640 to satisfy my curiosity...but welcome opinions from those who still use SD output.
post #204 of 418
Ben, I have an 8240HDC. I live in Little Falls, ny. How do I get into the different dianostic menus? I've tried several diff combos, no luck. Thanks
post #205 of 418
There are two menus:

Diag 1: Hold Selest on the Remote until the MAIL light flashes then press the DOWN arrow.

Detailed Diag 2: Hold the power button on the set top box until the power indicator flashes and the release and push again.

Both menus are cleared with the EXIT button.
post #206 of 418
Thanks again. I just got the Navigator mystro 2 wks ago. I'm not used to it. I was really used to Sara. Any tips you can give? Change is hard for me.
post #207 of 418
Quote:
Originally Posted by rentwist View Post

Thanks again. I just got the Navigator mystro 2 wks ago. I'm not used to it. I was really used to Sara. Any tips you can give? Change is hard for me.

Be prepared for glitches if you are using an HDMI connection. Also, if you use Remote DVR, be sure to check the box for conflicts.

Here are a

Quick Start Guide

and

Navigator User Guide

PS: This isn't really the right thread for Navigator - this is for the 8640HDC Box - you stated you have an 8240HDC. I suggest if you want more detailed info and help that you join us in the dedicated Navigator Thread HERE.
post #208 of 418
Has anybody had these issues when fast-forwarding?
1) After about an hour of program time, it drops out of fast-forward into play.
2) Close to the end of the recorded program time, it drops out to the Save/Delete/Restart screen (so you have to start the FF all over again).

Another issue (ODN vs. MDN): When you get to the Save/Delete/Restart menu, with MDN, you could hit the reverse FF and it would go back to the last vestiages of the recorded program; with ODN, that doesn't work - you're stuck at the S/D/R screen until you select one. (That's something they can fix, I hope).

FYI, mine is ODN 3.20_15 (TWC San Diego).
post #209 of 418
The 8640HDC and 4640HDC that TWC has ordered was intentionally crippled, to not run MR-DVR as it lacks enough ram to process the additional streams. The MR-DVR boxes have 512 MB of RAM, compared to 256 MB of RAM found in the 8640HDC/4640HDC.
post #210 of 418
I have a question that may be 8640HDC related but no sure. I have had all the cabling replaced in the house and everything seems fine from the tap to the house.

What I see, mostly on Wednesday's so far (I think) is that if I try to record on Fox HD (Hell's Kitchen) and CBS HD (Survivor), they are next to each other in the guide.

What happens is it seems like if I'm on CBS already, it will record Survivor and not Hell's Kitchen. If I'm already on FOX it will not record Survivor - they will show up grayed out. If I tune to the channel that is not recording, there is no picture, just black screen or maybe another channel like ABC.

It's odd... I have the box set-up using HDMI and have not had any issues with the box to date. This has happened three weeks in a row. First two weeks were no Hell's Kitchen and so this week I thought I'd try to be on the Fox channel and it dropped the CBS channel. The other things was that once Hell's Kitchen stopped recording at 10:00pm (it was 2-hours), the Defenders on CBS recorded fine in HD at 10:00pm but while Hell's Kitchen was still recording at 9:00pm Criminal Minds did not record.

I went to my son's room and he has a 42XX HD box and all the channels were there so it's not my incoming feed is it?

The other thing is that i can drop the non-HD channels and record the show that did not record without issue.

I have the main cable feed, no splitters only home run connections going to the 8640HDC, HDMI going from the 8640 HDC to my Onkyo TXSR705, HDMI from Onkyo TXSR705 to my Panasonic TH50PX75U.

Thanks for any advice - the box has been rebooted dozens of times and the trademark reinitialization signal was sent out but then we had a town wide cable outage so maybe it got messed up again?
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