Official Samsung BD-C6900 3-D Blu-Ray Player Thread - Page 40

I'm not sure what you are talking about but my DLNA is working fine even before this update.

I see 1024.1 (specific disc playability improved) is available for download, does anyone know if cinavia is activated? As of firmware 1022 i can confirm it's not.

We aren't playing the same files. If you have media like an HBO show that starts off in Dolby Prologic and then switches to Dolby Digital 5.1 the sound stops working. Media that has a constant format audio track works fine, except DTS-MA HD tracks which seems stupid as it works with blu rays fine.

The same thing happens in my parents' Samsung BD-C6900. When played on my Oppo BDP-93, however, the audio transition is handled perfectly and automatically.

What is the difference between this unit and the BD-E5900? Are they the same unit?

I posted a similar thread in another area, but maybe somebody with the same player is having the same issue.


I have the c6900 and a PN63C8000 - interconnected via HDMI to Yamaha RX-A800 AVR.

The quality of the picture streaming from Netflix Canada seems very poor - does the C6900 not stream in 1080p? Is there a setting I have wrong? Would I maybe get any different quality if I streamed Netflix directly to the TV (audio should go back to the AVR with ARC over HDMI)?

I just connected this to my network (hardwired) the other night for the first time and it immediately updated the firmware, so I assume I am running the latest, whatever that is (seem to think it said 1124, but maybe it was 1024).

In response to customer concerns about the monthly data limits imposed by Canadian ISPs, Netflix Canada made the default bandwidth setting Low Quality. If you have not visited your Netflix account settings with a web browser and increased the default quality to at least Medium, then you are receiving Low quality. You can't change the setting from the Blu-Ray player interface.

Thanks. I thought I had done that already, but just to be sure, I just went and updated it again. We'll see tonight if there is any difference. Also not sure why my BD doesn't show up on the list of devices in my account. It works, so it is definitely activated, but no list when I go to "Manage devices" - weird.

I have no devices listed under my account currently either, but my Blu-Ray still works. I have seen devices listed there in the past, so this is apparently some recent quirk of Netflix.

Just wanted to say thanks - your suggestion fixed the issue. Quality is much better now.

Can anyone answer these questions:

- Is their a depository of all Samsung firmware releases for this player - ANY links?
- How to export to a file on USB Stick or PC hard drive currently installed firmware?
- How to downgrade firmware?
- Is their a depository of Readme, Change Log or Release Notes files for new FW versions?
- Does v1024.1 support Cinavia?
- What's the best DLNA Media Streaming Server for this player (in particular lossless & FLAC Audio playback via player's analog 7.1 RCA)?

I read this thread, and it looks like no-one is answering any questions here, most remain unanswered. Very unusual for a reputable forum like this. There are no Samsung support or dealer reps participating in the thread either. It reminded me Samsung Support replies - no substance, just BS "can't do" this and that, and "contact Service".

Samsung doesn't provide a repository of old firmware releases, and as far as I know nobody else does either, although you could ask here if anyone downloaded an earlier version on their PC and preserved it. The firmware descriptions given by Samsung amount to "fixes some minor bugs and compatibility issues", so they aren't very helpful. In any case, the player will not allow you to load an earlier firmware version, so once you've updated, that's it.

I think as far as anyone here is aware Samsung has not included Cinavia copy protection in any firmware release for the older models yet. At least, nobody has reported encountering it.

Each of the DLNA servers has advantages and disadvantages. I like Serviio, but you can use TVersity or Orb or Twonky with a few custom settings. A lot of people like Plex too, but preferably with the custom Plex client app for Samsung rather than used in DLNA mode.

Thanks for the details. Do you know, which server would allow to transcode 5.1 Flac to 5. 1 LPCM audio and stream to Samsung player, since it can't play multichannel Flac?

Can this model play Dolby TrueHD or DTS HD music via LAN? I know it can from BD disk. Which streaming server would allow that, transcoded from Flac or direct?

I'm intrigued by Plex Samsung app you mentioned. Can it stream multichannel lossless audio in UpNP mode rather than more restrictive DLNA mode? Any links to the app? It looks like Samsung DLNA mode only allows 2-channel lossless music playback via LAN - correct?

I'm having the same issue. Did you ever find a solution?

See http://forums.plexapp.com/index.php/topic/34067-howto-install-samsung-plex-app-updated-ip/. Be sure to read and follow the installation directions carefully if you want to try it. Be aware that the Samsung client is still under development, and does not support all the capabilities of Plex.

Update: the Plex client is now available in the Samsung app store.

There's more extensive discussion of it in the BD-C5500 thread.

The experimental Plex client is especially interesting because it involves installing a "User-mode" app from a 3rd-party server rather than from the official Samsung app store. Most Samsung Blu-Ray owners aren't even aware that these exist.
Edited by amesdp - 7/2/12 at 10:46am

Did you ever get to play X-Men 1st class on your C6900? I too have the issue with it not loading. Tried on a friends PS and it works just fine.

It worked on my player when I got it from Netflix a few months back.

I own the xmen first class disc and it works flawlessly in my player. I'm not sure what issues are arising, but on my end no problems whatsoever.

Hi, could i get a copy of that firmware?
Whee you succesfull in downgrading

Unfortunately Samsung won't let you downgrade firmware, at least not without some very complex operations, for risk-taking experts only (see the Samygo forums).

I'm having a problem getting either DD 5.1 or DTS from the optical output of my Samsung BD-C6900. The problem arises because I am trying to set up my 6900 so that it can send video directly to my TV while simultaneously sending the audio to my receiver. I am doing this because my receiver is not 3D ready while my TV is and the 6900 is.

My equipment is as follows:
Samsung BD-C6900 (Firmware BSP-C6900WWB-1024.1)
Panasonic P55ST50
Onkyo TX-SR607.


Here is what I observe. If I hook my 6900 to the Receiver directly with HDMI for both audio and video, everything works as expected. DD5.1 and DTS get passed through to the receiver without problem. Of course, when set up like this, I cannot play 3d Blurays. However, when I hook up the HDMI output directly to the TV and hook up the optical output on the player to one of the optical ports on the AVR I only can get two channel audio to the receiver, regardless of what kind of soundtrack the audio contains. (Hooking up other sources to the same audio port on the receiver indicates that there is nothing wrong on the receiver and that that port is capble of handling 5.1 audio.)

My audio settings on the Bluray player are as follows (though I've also tried all the various combinations I could think of)

Digital Output: Bitstream (Audiophile) (I've also tried both PCM and Bitstream re-encoded)
PCM Downsampling: Off
Dynamic Range Control: Off
Downmixing Mode: Surround Compatible
DTS Neo:6 Off

As I've said, I've tried all the alternate settings I could think of with no effect.

What appears to me to be happening, is that the Bluray player is "seeing" the HDMI connected to a TV and (perhaps because of HDCP) sets audio to two-channel mode without ever "looking at" the Onkyo AVR.

My evidence for this is that if I turn the receiver off with nothing playing on the bluray player, but with the player turned on, and then turn the AVR back on, it appears to recognize that it has a digital connection and indicates that it is a Dolby Digital connection. But when I start to play something you can hear on obvious switching click in the receiver as it changes mode to indicate that it is receiving a 2 channel stream. Of course at that point the receiver also clearly indicates that it is receiving 2 channel audio.

This happens not only when playing a disk with a 5.1 or better audio track but also if I try to play a video connected through the USB port of the player, again regardless of the audio track on the video.

It seems to me that this must be a pretty common setup. Video going directly to a 3D TV and audio going to a 5.1 channel or better AVR that is not 3d ready, via an optical cable, so I'm wondering if anyone else has encountered this problem and hopefully found a way around it. As it stands now, either I have to re-connect my setup every time I want to play a 3d Bluray, or live with two channel audio on all media I play on this player regardless of whether it is 2D or 3D.

Any help or suggestions would be much appreciated. Thanks.

hwilker

The problem seems to be, in 6900 Settings there is no Audio - HDMI On/Off selector. If you connect a TV set with internal speakers via HDMI, you can't select Monitor in Display - HDMI Format anymore, its grayed out, even if you switch Off HDMI Audio or Internal Speakers in your TV. As a result, the player converts audio to digital 2-channel, so that you can listen to it on either TV via HDMI or your receiver via S/PDIF. It appears to be a bug in Samsung FW, hence HDMI Audio On/Off setting should be added to the Menu. However, this doesn't affect Analog Multichannel Audio, so if your receiver has 7.1 Analog Audio In ports, you can freely switch btw 2-channel HDMI and 5.1 or 7.1 Analog Audio without pulling HDMI cable out of the Samsung player. Don't forget to select the right Source Input and Surround Playback Mode in your Receiver.

Another option is to connect 6900 to yout TV via YPbPr Analog Video + Stereo Audio instead of HDMI. In this case you'll be able to switch btw 2-channel analog audio on TV and 5.1 digital audio via the receiver's S/PDIF. I assume, using Component Video Input wouldn't affect 3-D Video playback on TV, but didn't try.
Edited by arnymars - 8/8/12 at 10:10am

Guys, since 2 days ago my player won't "start" every time I turn it on the display stays on Load and stays there forever. With or without discs inside, or even with flash drives connected. The only thing I can do is open and close the tray, and when I close display shows CLOSE and freezes.

This came out of the blue, no updates done, no firmwares installed.

Any ideas?

Thanks!

arnymars,

Thanks. Alas my receiver doesn't have 7.1 analog audio inputs, and the other potential solutions didn't seem very attractive either. So I went ahead and solved the problem the simple, albeit expensive way. I bought a 3d capable receiver, so it's no longer a problem. Still this is really bad design from Samsung especially considering that this was a player that was produced during the early days of home 3d when lots and lots of consumers would have had non-3d capable receivers. I also suspect that this may be less a bug from Samsung than some overly aggressive fine point of HDCP which the studio is enforcing since, I beleve the HDCP rules forbid 5.1 sound to "pass-through" a device that is not producing the sound (or something like that ) Anyway, thanks for your help.

BD-C6900 was working fine, now video drops out (black screen) while audio continues playing

Hi All, Hope someone has better ideas than does Samsung Tech Svc with whom I spent the better part of a day...

I have the above BDP, and a Samsung 58" Plasma (3d capable), both new in Jan 2011. Marantz NR1402 AVR routes the signals and drives speakers.

I am streaming Netflix etc via wifi (very fast cable modem), and everything was working honky dory until about late March of this year.
Then, we began to notice occasional video "drop out" when playing BD, DVD, or streaming from Netflix. FIrst it occurred ocassionally, was annoying, but I didn't have time to F-around with it as we all know how these things go! Well, the symptoms have gotten much worse, such that any disc, or streaming content, is unwatchable.

The firmware was auto-updated to v:1024.1 (the most recent release) in late March. Maybe the cause? I don't have any way to roll back.
I reset the player (unplugged for >10s, plugged back in, touched the "stop" icon on the top of the player for 5+ seconds until the system went into restart mode), and did NOT re-establish wifi communication yet. I then tested BD and DVDs and both seemed to work OK (no drop outs observed for about 30-40 min of running).
Then re-established wifi connection to my router, and then to Netflix, and streamed the same movie we had attempted to watch the previous evening. Began to experience the drop out (although not yet as bad as last night).

Further, I then switched back to test the BDs and DVDs and they now exhibit the drop out behavior upon playback.

OK, to rule out that there might be some HDMI signal issue, I disconnected my brand new Marantz NR1402 AV receiver and plugged the BD-C6900 directly into the TV to eliminate any question of signal pass thru the AV unit. Also, I am using high quality HDMI cables, and remember everything worked just fine for > 9 months, initially. So I don't (yet) think the cables or the ports are implicated.

I did not reset the BD player again, so fired it back up, and BD and DVD seem to play OK, but the problems with streamed content persist. In fact worse! I resumed playing the movie I was testing with earlier, and the player began to ignore the remote control AND the top panel control touch- icons! I had to shut off the player, and restart it to regain "control". Playback is no really awful, with continual intermittent (there's an oxymoron for you!) play-stop-play behavior.

The "escalation" process thru Samsung (Phillipines center) was followed, and tomorrow I am to speak with "executive level service". Can't hardly wait. Oh, the last person I spoke to today said I'd have to pay $110 or something to have the service dept look at the BDP, since the 12 month warranty expired 5 months ago, so I guess I'm wasting my time with them--but had hoped there was a "simple" ie firmware fix to what was initially a perfectly fine working system.

Any one have a clever suggestion??? Source for prior rev of Firmware, maybe?

I suppose I could make my Samsung TV the streaming device, and just use the BDP for disc-based content...

Thanks in advance!

Anyone?

Have you tried a soft reset?
Unplug for 10+ seconds, plug back in.
turn it on, then keep your finger on the [stop] icon on the top of the unit (not the remote)
until the player goes thru set up mode.
Follow the prompts as you did the first time you fired it up.
You will also have to go thru the setup steps to reconnect to your wireless access point or wired net access, if you have that running.

If that doesn't work...

Titanic
Hi all. I've noticed my player seems to be having issues with some of the newer 3D movies I've got recently. This week, I got the Titanic 3D. The first disk would freeze, picture no sound, sound but locked picture and other problems. In fact, when I got to the end of the first disk, the player refused to eject it. I powered down and at power up was able to eject it. The second disk played with no issues. Has anyone else experienced these problems? I tried a lens cleaner but on disk one that didn't solve the issue.

If it happened again I'd send it back for a replacement disc.

Thanks. Since it had been happening with other disks as well, I upgraded to the Sony BDP-S790. The disk plays perfect in it.