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ATI HD 5000 Series Known Problems (5870 5850 5770 5750 5670 5570 5450) - Page 55

post #1621 of 2705
6/22/10 at 12:40pm
Quote:
Originally Posted by tonytoronto View Post

Have you considered moving to Windows7?

I have but I'd need W7 pro or ultimate to get the xp mode- I have some apps that will need it. Budgets don't currently stretch that far...
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post #1622 of 2705
6/22/10 at 12:44pm
Quote:
Originally Posted by Davinleeds View Post

Have you tried the new hdmi driver 6/16/10 for XP
Haven't seen nor heard if it works, but it's there for XP.

I tried it but no devices showed up as audio devices in control panel/sounds and audio devices on the audio playback box!!

Some ody must've solved this problem before. I can't be unique, can I?
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post #1623 of 2705
6/22/10 at 1:07pm
No, cause I have not seen anyone get a 5XXX working in XP. Maybe wrong of course. There are drivers for XP from ATI and on the disk. So this is odd. Nothing in audio devices?

I have a Xonar Slim in my XP system, but that's a horse of a different color.
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post #1624 of 2705
6/22/10 at 1:15pm
Quote:
Originally Posted by Davinleeds View Post

Nothing in audio devices?

only get ati HD reR channels or something like that with any ati driver
as I say the realtek 2.49 driver does show realtek HDA HDMI device but o ly works briefly maybe 20/30 seconds and then falls silent until windows closes and then I can hear the end of the windows shut down noise!
Loss of sound normally coincides with a mouse click.
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post #1625 of 2705
6/22/10 at 1:24pm
Does your MB have onboard spdif? Does the Realtek GUI have an hdmi selection and spdif? Seems like a setting cause you are getting windows audio. Hows the mixer look? Wave etc.
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post #1626 of 2705
6/22/10 at 1:29pm
From the read me:

<<< For Windows 2000/XP/Vista/Windows7 x86/x64 Driver >>>
---------------------------------------
Setup Driver at first time:
---------------------------------------
Windows 2000 , XP :
Step 1. Before installing the Realtek High Definition Audio Driver, Press the
[Cancel] button if Windows detect the Multimedia Audio device.
Step 2. Run the setup.exe program to start the installation.
Step 3. Click on [Next] to continue the procedure. If the Windows popup
"Digital Signature Not Found" message, press [Yes] to continue the
installation.
Step 4. Finally, select to restart the system and press [Finish] to complete
the installation.
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post #1627 of 2705
6/22/10 at 1:33pm
Quote:
Originally Posted by Davinleeds View Post

Does your MB have onboard spdif? Does the Realtek GUI have an hdmi selection and spdif? Seems like a setting cause you are getting windows audio. Hows the mixer look? Wave etc.

Mobo has spdif but I didn't load the driver for it. I have no free optical or coax inputs on the amp. The mixer has everything maxed.What realtek GUI?
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post #1628 of 2705
6/22/10 at 1:47pm
Which did you download? 2nd 3rd or ATI Hdmi Driver. Never installed Realtek in XP but you should have an icon in system tray which will bring up Realtek and you can do your setup. Speakers etc. Did you do this in XP itself?
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post #1629 of 2705
6/22/10 at 1:51pm
Speaker settings, advanced.
LL
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post #1630 of 2705
6/22/10 at 1:52pm
Quote:
Originally Posted by Davinleeds View Post

Which did you download? 2nd 3rd or ATI Hdmi Driver. Never installed Realtek in XP but you should have an icon in system tray which will bring up Realtek and you can do your setup. Speakers etc. Did you do this in XP itself?

Nope
I just selected realtek hda hdmi device in windows and set speakers to 5.1 in windows control panel. I'm gonna uninstall the drivers and start again....report back tomorrow
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post #1631 of 2705
6/22/10 at 2:44pm
Hi Guys,

I've been asked to look into this problem but no luck getting to the bottom of it.

3 systems now. Two different motherboards but all three systems have the same Sapphire 5670 (512MB) graphics card.

The first two systems were based around Intel H55 chipset boards (guess the onboard graphics didn't meet the requirements??) and were using the 10.4 drivers. The third system is based around an old D975XBX2 MoBo (Badaxe2) using the latest 10.6 drivers. All systems are Windows 7 (32-bit)

The first two systems are gone (set to S1 which works perfectly) but I'm currently looking into the badaxe2 issue and would appreciate any feedback.

When resuming from S3 standby the system crashes completely. Usually the desktop is visible but has graphical corruption but the system is completely unresponsive and requires a reset. As with the other two systems it works fine with S1.

I know the issue is related to the graphics card because removing it and replacing with an old nVIDIA 8600GT results in perfect S3 operation. Based on this I'm ruling out other system components/drivers causing the issue.

Other than the S3 issue everything else functions correctly. No issue with video playback at all (full DXVA where applicable), HD audio bitstreaming working with no issue and the GPU stands up to furmark.

Now, I know there were S3 issues with 4xxx cards a few driver versions ago but I thought that was fixed and I've not seen much "chatter" about S3 issues with 5xxx cards (here or elsewhere).

To make matters worse my personal system is based around the original Badaxe board and has an ATI 4650 GPU and I have NO issue at all be S3 resume (once I installed the Intel Rapid Storage driver to fix a vanishing HDD issue).

So, I guess my question is, does anyone here have a Sapphire branded 5670 card with functioning S3 resume OR has anyone experienced S3 resume issues with other 5xxx cards under Windows 7 and if so have you fixed it?

The lack of comment about this problem makes me think this is a fairly isolated but I'm hoping for some feedback/insight.

Thanks in advance.

Wo0zy
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post #1632 of 2705
6/22/10 at 3:16pm
I have a Sapphire 5670 and I have no issues with coming in and out of sleep. I am currently at work so I can't check my settings. However, I started out with the integrated graphics on my 785G board and had the same problem. I came to the conclusion that the integrated graphics were at fault. The problem went away once I installed the discrete card. Maybe your card is bad?
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post #1633 of 2705
6/22/10 at 3:17pm
Quote:
Originally Posted by Wo0zy View Post

Hi Guys,

I've been asked to look into this problem but no luck getting to the bottom of it.

3 systems now. Two different motherboards but all three systems have the same Sapphire 5670 (512MB) graphics card.

The first two systems were based around Intel H55 chipset boards (guess the onboard graphics didn't meet the requirements??) and were using the 10.4 drivers. The third system is based around an old D975XBX2 MoBo (Badaxe2) using the latest 10.6 drivers. All systems are Windows 7 (32-bit)

The first two systems are gone (set to S1 which works perfectly) but I'm currently looking into the badaxe2 issue and would appreciate any feedback.

When resuming from S3 standby the system crashes completely. Usually the desktop is visible but has graphical corruption but the system is completely unresponsive and requires a reset. As with the other two systems it works fine with S1.

I know the issue is related to the graphics card because removing it and replacing with an old nVIDIA 8600GT results in perfect S3 operation. Based on this I'm ruling out other system components/drivers causing the issue.

Other than the S3 issue everything else functions correctly. No issue with video playback at all (full DXVA where applicable), HD audio bitstreaming working with no issue and the GPU stands up to furmark.

Now, I know there were S3 issues with 4xxx cards a few driver versions ago but I thought that was fixed and I've not seen much "chatter" about S3 issues with 5xxx cards (here or elsewhere).

To make matters worse my personal system is based around the original Badaxe board and has an ATI 4650 GPU and I have NO issue at all be S3 resume (once I installed the Intel Rapid Storage driver to fix a vanishing HDD issue).

So, I guess my question is, does anyone here have a Sapphire branded 5670 card with functioning S3 resume OR has anyone experienced S3 resume issues with other 5xxx cards under Windows 7 and if so have you fixed it?

The lack of comment about this problem makes me think this is a fairly isolated but I'm hoping for some feedback/insight.

Thanks in advance.

Wo0zy

Wo0zy, I have no problems waking up from S3 with the Sapphire 5670. I am running Win7 32bit , Catalyst 10.2 and ATI HTMI driver (so I can BitStream from TMT).
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post #1634 of 2705
6/22/10 at 3:27pm
Thanks for the feedback guys!

Very odd indeed. In that case I'm hedging my bets on a faulty batch of cards but the night is young

Having said that I might have to try earlier drivers based on danbez's feedback.

All the best,

Wo0zy
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post #1635 of 2705
6/22/10 at 3:36pm
Quote:
Originally Posted by jbizzlefosho View Post

I have a Sapphire 5670 and I have no issues with coming in and out of sleep. I am currently at work so I can't check my settings. However, I started out with the integrated graphics on my 785G board and had the same problem. I came to the conclusion that the integrated graphics were at fault. The problem went away once I installed the discrete card. Maybe your card is bad?

I should add that I am running W7 64bit, with Cat 10.6 using the ATI driver.
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post #1636 of 2705
6/22/10 at 3:52pm
Quote:
Originally Posted by jbizzlefosho View Post

I should add that I am running W7 64bit, with Cat 10.6 using the ATI driver.

Well, in that case it looks more like a faulty batch (as per OP, 3 cards now in 3 different systems ).

Thanks for checking mate. Unbelievable!

Wo0zy
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post #1637 of 2705
6/22/10 at 5:24pm
Quote:
Originally Posted by Twigman893 View Post

I have but I'd need W7 pro or ultimate to get the xp mode- I have some apps that will need it. Budgets don't currently stretch that far...

Its been awhile i "played" with XP and HDMI, i do remember having some problems and turned out to be the Microsoft UAAC, UAC (???) driver, had to uninstall and re-install.. You may also want to disable the onboard Sound card in BIOS just to make sure not somehow interfering with hdmi sound. Last resort maybe unistall CCC, use some driver-registry cleaner (at your own risk here ) and install the XP drivers Davidleeds sent you the link for. You have no idea how many times i installed and-re-installed XP to get HDMI to work ok, never worked 100%, after updating to Vista just worked fine.
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post #1638 of 2705
6/22/10 at 5:37pm
I have the Sapphire 5670, Abit IP35 Pro, Win7 x64, ATI Catalyst 10.6. I definitely have issues with S3 sleep. At times when putting my computer to sleep the screen will go black and it sounds like the hard drives spin down but the computer does not fully go to sleep. The blue light on the front of the case is still on and some of the fans are still spinning. This has been even right after a fresh Windows install. I have to manually restart the machine when this happens.

I would say this happens about 1/3 or the time. Like you, I have no problems with the audio or video parts of the card, just the sleep function.

I haven't looked around for a fix, but it is nice to know that I'm not the only one experiencing this sort of problem.

Quote:
Originally Posted by Wo0zy View Post

Hi Guys,

I've been asked to look into this problem but no luck getting to the bottom of it.

3 systems now. Two different motherboards but all three systems have the same Sapphire 5670 (512MB) graphics card.

The first two systems were based around Intel H55 chipset boards (guess the onboard graphics didn't meet the requirements??) and were using the 10.4 drivers. The third system is based around an old D975XBX2 MoBo (Badaxe2) using the latest 10.6 drivers. All systems are Windows 7 (32-bit)

The first two systems are gone (set to S1 which works perfectly) but I'm currently looking into the badaxe2 issue and would appreciate any feedback.

When resuming from S3 standby the system crashes completely. Usually the desktop is visible but has graphical corruption but the system is completely unresponsive and requires a reset. As with the other two systems it works fine with S1.

I know the issue is related to the graphics card because removing it and replacing with an old nVIDIA 8600GT results in perfect S3 operation. Based on this I'm ruling out other system components/drivers causing the issue.

Other than the S3 issue everything else functions correctly. No issue with video playback at all (full DXVA where applicable), HD audio bitstreaming working with no issue and the GPU stands up to furmark.

Now, I know there were S3 issues with 4xxx cards a few driver versions ago but I thought that was fixed and I've not seen much "chatter" about S3 issues with 5xxx cards (here or elsewhere).

To make matters worse my personal system is based around the original Badaxe board and has an ATI 4650 GPU and I have NO issue at all be S3 resume (once I installed the Intel Rapid Storage driver to fix a vanishing HDD issue).

So, I guess my question is, does anyone here have a Sapphire branded 5670 card with functioning S3 resume OR has anyone experienced S3 resume issues with other 5xxx cards under Windows 7 and if so have you fixed it?

The lack of comment about this problem makes me think this is a fairly isolated but I'm hoping for some feedback/insight.

Thanks in advance.

Wo0zy
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post #1639 of 2705
6/22/10 at 7:59pm
I'm curious as to, you guys having sleep problems, what all your sleep settings are in power options. I know S3 is supposed to put everything on the RAM so you can turn off the HDs, but maybe not turning them off might be the way to go.
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post #1640 of 2705
6/22/10 at 8:13pm
Quote:
Originally Posted by jbizzlefosho View Post

I'm curious as to, you guys having sleep problems, what all your sleep settings are in power options. I know S3 is supposed to put everything on the RAM so you can turn off the HDs, but maybe not turning them off might be the way to go.

I have HDs going off after 40 minutes and sleep after 45 minutes.
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post #1641 of 2705
6/22/10 at 8:57pm
Quote:
Originally Posted by ryan11585 View Post

I have the Sapphire 5670, Abit IP35 Pro, Win7 x64, ATI Catalyst 10.6. I definitely have issues with S3 sleep. At times when putting my computer to sleep the screen will go black and it sounds like the hard drives spin down but the computer does not fully go to sleep. The blue light on the front of the case is still on and some of the fans are still spinning. This has been even right after a fresh Windows install. I have to manually restart the machine when this happens.

I would say this happens about 1/3 or the time. Like you, I have no problems with the audio or video parts of the card, just the sleep function.

I haven't looked around for a fix, but it is nice to know that I'm not the only one experiencing this sort of problem.

That will happen to me too, but i noticed will happen only if i use MediaCenter. That also happened when i had the 4670 in the HTPC and still happens with 5450, after i moved the 4670 to my main PC never had sleep issues again. Main PC Intel system, i always wondered if it's AMD issue but not so much the card.. HTPC AMD cpu. Do you guys have Intel or AMD PC's?
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post #1642 of 2705
6/22/10 at 10:39pm
Thread Starter 
The sleep issues described seem different, but I'm having the exact same problem as ryan, and it just got a lot worse. It used to be pretty sporadic, but lately it's every time. I was just about to switch power supplies tomorrow, cause I hoped that was it, but it didn't make sense that I had no problems when the PC was running, including the GPU overclocked a bit and running a taxing game, or furmark.

I thought if not I'd have to buy a new mobo, but I'll double check if it could be the card again. I do remember getting the same with a 4670 though, so I didn't think much of it about the GPU.

I got an Asus P5E-VM HDMI mobo on Win 7 64-bit and a 5770.
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post #1643 of 2705
6/23/10 at 1:33am
Quote:
Originally Posted by Twigman893 View Post

Nope
I just selected realtek hda hdmi device in windows and set speakers to 5.1 in windows control panel. I'm gonna uninstall the drivers and start again....report back tomorrow

I've just uninstalled everythiing and started again.
Same result.

The ATi/Asus drivers offer an audio output:

ATi HDMI rear outputs

but no sound is heard.

The Realtek drivers offer an audio output:

Realtek HDA HDMI device

This works initially but goes silent.
Forcing silence is repeatable.
If I start a song in iTunes, it works, if I then minimise the window it continues to work but if I attempt to reopen the window all sound fails until windows shuts down.

In WMP11 sound is present when playback commences but as soon as a switch to full screen all sound fails until windows closes.

ASUS have suggested I RMA the board but I honestly don't believe it's a hardware fault. It must be a driver/setup issue.

Somebody must've managed to get this card working under XPSP3 32bit,

where are you?
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post #1644 of 2705
6/23/10 at 1:37am
Quote:
Originally Posted by Andy o View Post

The sleep issues described seem different, but I'm having the exact same problem as ryan, and it just got a lot worse. It used to be pretty sporadic, but lately it's every time. I was just about to switch power supplies tomorrow, cause I hoped that was it, but it didn't make sense that I had no problems when the PC was running, including the GPU overclocked a bit and running a taxing game, or furmark.

I thought if not I'd have to buy a new mobo, but I'll double check if it could be the card again. I do remember getting the same with a 4670 though, so I didn't think much of it about the GPU.

I got an Asus P5E-VM HDMI mobo on Win 7 64-bit and a 5770.

I think you're right Andy. Sounds like different issues.

Firstly I'm not using sleep timers. I'm testing by manually putting the system to sleep and then manually (trying to) wake it.

Also, the system is going to full s3 sleep just fine (no lights, fans stopped, etc) and it does try to wake up (lights on, fans spin up). It's at this point that it hangs with the symptoms described above.

@ tonytoronto, all systems are Intel CPU-based. The first two are i5. The one I'm testing now is an older core2 (E6420 I think. Will check later).

Thanks again for all the feedback so far

Wo0zy
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post #1645 of 2705
6/23/10 at 5:02am
FWIW my HTPC went into sleep flawlessly on XP with my 3850 and 5750 but has never slept reliably since moving to W7 with the 5750 (32-bit).

I have been using Hibernate since December and it works perfectly. It also seems to add only a few seconds to the restore time, even on the odd occasion when sleep works as it should. Other times, with S3, it either crashes or hangs, presumably while devices timeout and are reset. And these hangs can last much much longer than the time hibernate adds.

Altogether not worth the hassle, although I will retry with W7 SP1.
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post #1646 of 2705
6/23/10 at 6:13am
Quote:
Originally Posted by jong1 View Post

FWIW my HTPC went into sleep flawlessly on XP with my 3850 and 5750 but has never slept reliably since moving to W7 with the 5750 (32-bit).

I have been using Hibernate since December and it works perfectly. It also seems to add only a few seconds to the restore time, even on the odd occasion when sleep works as it should. Other times, with S3, it either crashes or hangs, presumably while devices timeout and are reset. And these hangs can last much much longer than the time hibernate adds.

Altogether not worth the hassle, although I will retry with W7 SP1.

Thanks for the info jong1.

My thinking at the moment is;-

1. Why does my home system (Badaxe+4650) work perfectly with S3?
2. Why does the system I'm trying to fix work perfectly with S3 if I swap out the ATI 5670 with an nVIDIA 8600.
3. I know my home system also had correct S3 operation with my old 8600GT.
4. Why is nobody else seeing exactly what I've seen on three different systems using the exact same card.

It's this thinking that makes me wonder if the problem I'm seeing COULD be isolated to a specific model or batch.

Guess the next step is to take the 5670 home and see what it does to my stable system.

As another aside, I just removed the 10.6 drivers (uninstall+ driver sweeper) and installed the V8.673 WHQL driver for Windows 7 32-bit Edition drivers from Sapphire's website (http://www.sapphiretech.com/presenta....aspx?psn=0006). The problem remained but instead of a solid hang the system keeps trying to reset the display device every few seconds. It's still unresponsive to user input (although if I move the cursor it is reflected after the next display reset so the system isn't completely dead). This difference in behaviour makes me think it could be a driver issue but the lack of similar reports makes it impossible to tell. Whether it can or will be fixed is anyones guess.

Any further information anyone can provide would be gratefully received.

All the best,

Wo0zy
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post #1647 of 2705
6/23/10 at 6:51am
Quote:
Originally Posted by tonytoronto View Post

That will happen to me too, but i noticed will happen only if i use MediaCenter. That also happened when i had the 4670 in the HTPC and still happens with 5450, after i moved the 4670 to my main PC never had sleep issues again. Main PC Intel system, i always wondered if it's AMD issue but not so much the card.. HTPC AMD cpu. Do you guys have Intel or AMD PC's?

I have an Intel CPU, Q6600.

Quote:
Originally Posted by Wo0zy View Post

I think you're right Andy. Sounds like different issues.

Firstly I'm not using sleep timers. I'm testing by manually putting the system to sleep and then manually (trying to) wake it.

Also, the system is going to full s3 sleep just fine (no lights, fans stopped, etc) and it does try to wake up (lights on, fans spin up). It's at this point that it hangs with the symptoms described above.

@ tonytoronto, all systems are Intel CPU-based. The first two are i5. The one I'm testing now is an older core2 (E6420 I think. Will check later).

Thanks again for all the feedback so far

Wo0zy

I have had my issue of the system not responding while entering sleep mode both when using the timer and when I try to manually put the computer to sleep.

Quote:
Originally Posted by jong1 View Post

FWIW my HTPC went into sleep flawlessly on XP with my 3850 and 5750 but has never slept reliably since moving to W7 with the 5750 (32-bit).

I have been using Hibernate since December and it works perfectly. It also seems to add only a few seconds to the restore time, even on the odd occasion when sleep works as it should. Other times, with S3, it either crashes or hangs, presumably while devices timeout and are reset. And these hangs can last much much longer than the time hibernate adds.

Altogether not worth the hassle, although I will retry with W7 SP1.

I may have to try out hibernate. Is there any other downside to hibernate vs. sleep?
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post #1648 of 2705
6/23/10 at 7:09am
Quote:
Originally Posted by ryan11585 View Post

I may have to try out hibernate. Is there any other downside to hibernate vs. sleep?

Not really no. The PC still returns exactly where it was left and, despite some incorrect info on the web, the PC will still wake for scheduled tasks.

It simply takes a little longer to resume (system image is on HDD instead of maintained in RAM). On the plus side, it is an even lower power state - effectively OFF. Some systems can have problems with this state too though. It is not a magic solution for all.
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post #1649 of 2705
6/23/10 at 7:15am
If anyone was put off James@Slysoft's 'fix' for the "silent stream bug" (http://forum.slysoft.com/showthread.php?t=41146) because it prevented a PC from sleeping/hibernating, I have a workable solution for that issue: http://forum.slysoft.com/showthread....230#post268230

Basically, whenever a Windows screensaver activates it disables the 'fix' thus allowing the PC to sleep, when the screensaver stops the 'fix' is reactivated. You just need to set any screensaver to start at a time before you want the PC to sleep. No need to "lock" the PC (a.k.a. "return to Welcome screen").
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post #1650 of 2705
6/23/10 at 1:01pm
Thread Starter 
ryan, did hibernate work for you? It didn't make a difference for me. I unchecked "allow this device to wake the computer" on the properties of the Atheros Gigabit Ethernet controller in Device Manager and it has helped a bit. It turns out the PC was going to sleep but immediately waking up thanks to that, but it woke up in that crippled state.
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