Samsung BD-C6500 Bluray Player------ - Page 49

If you read the Samsung spec, it says that the MKV files must have H.264/AVC video. But, I think that the latest firmware will handle MKV with MPEG-2 video. I'll have to doublecheck that. Make sure that the audio format is also within the player's spec.

I use mkvmerge, IMHO, the best MKV wrapper program.

Yea the files i use are just from torrents of tv shows. I would like to start downloading the mkv ones because they are better quality then the regular divx ones.. i guess its just hit or miss. I wish they would fix it with a firmware update.

From my research this is the best player that plays the most formats and has wifi and an app store for around 150 bucks.

It certainly does, since the MakeMKV files do play on the Samsung. MakeMKV is fast because it just transcribes the MPEG-2 video from the DVD to the MKV container. The problem is that without the ability to fast-forward or go to a time index, a long MKV file is pretty useless.

That's strange. I've never had a 720p H.264 MKV torrent distributed file not play when I've attempted to do so. A majority of time, I just play them on the computer.

I just watch the files from beginning to end, as that is why I am playing them

That's fine until you have to interrupt your viewing for some reason, whereupon you discover that there's no way to get to the 85-minute point in the video without watching 85 minutes at x1 again.

Doesn't pause work? I don't remember. Because the computer and the Blu-ray are currently both attached to the same display, I just use VLC on my computer to watch programming.

I can honestly say I regret buying this bluray player. Bought in December, worked well for a couple of months, then the drive went bad. Was making all kinds of noise.

Finally get it back after sending it in for repairs...and now blurays are freezing and it hasn't played a single one of my DVDs yet. Says it can't read the disc.

Amazes me a company can put out a product that works as badly as this thing does.

Every product, no matter how well made, can have defective units. It's a machine. I have had mine for going on 2 years now, and it's worked without a hitch. Some flaky firmware versions, but compared to what I've read about LG and others, nothing worse and seems better.

It's all personal perspective.

I don't want to jinks either one of us but that pretty much my experience also. I bought mine as an "open box" which is even more of a risk and it has played every thing I have put in it.

I have notice that the "freezing up" while pausing a BD seems to happens only if you're on pause long enough for the screen saver to pop up. If I pause a BD and push play before the screen saver comes up, I don't have any "freeze up", but once that screen saver comes up, then forget it. The player has to be shutdown and restarted.
All in all, for the price I paid for mine, $179.00, I can't complain too much. It's PQ ans AQ is damn good via my Samsung LN40A550 and my Onkyo SR-606. It's apt features are OK, and it does have a few quirks now & then, but over all I'm please with it. I think part of the problem is that this was part of the first generation of lower cost BD players with internet & wireless abilities, and when any CE manufacturer tries to "cram" as much into a piece of equipment as they can, somethings are going to be below par. As a BD player, this unit has received very good reviews from critics (again PQ & AQ wise), but internet and wireless capabilities are the weakest link.

Ghpr13

In my experience if the screen saver comes up, when paused, I just push menu. Then the movie comes back on, paused, and I am able to press play and it starts. Give it a try next time.

bguzman,
Thanks, I will.
Ghpr13

Anyone having issues with Harry Potter and the Deathly Hallow pt1 audio syncing? My audio will skip and then the voices will not match up with their mouths.

http://www.blu-ray.com/news/?id=6288

From the research I've done, it seems like a very common problem with Samsung players. I e-mailed WB but never got any reply. Maybe someone on here has a solution to my problem.

I am also having these issues. I have tested my DVD over a dozen times, and the audio issues occur every time. Once I rewind and play again, allowing the audio to resync, it occurs again within a few minutes. VERY annoying. Same issues with my Inception and Sherlock Holmes blu rays.

Ok, after several months, the player is working OK.

It does act a little flaky at times--every so often it will fail to recognize a disc; restarting the player has always fixed that.

The audio sync problem comes and goes...it's annoying, but oddly, if I just run the audio through my receiver, the processing lag pretty much evens things out. Still, this is something that should be addressed--based on what I've read hear, it is a common enough problem to conclude that there is a problem with the firmware.

I've had no problems with wireless connectivity thus far.

Would I call it an outstanding player? No, but it's a serviceable unit for the price.

I had no audio sync problem while this player was running video and audio into my AVR via HDMI and then video only to the TV via HDMi. But this problem did crop up while my HDMI-capable receiver was in the shop and video was now going directly to the TV via HDMI, and audio going to the receiver via optical. Luckily, the receiver has an audio delay feature (adding a 7 ms delay put everything in sync).

The only other bug I've had with this receiver is another HDMI-related problem: With the 6500 connected directly to the TV, there is no audio on Netflix after I have played a BluRay. I have to shut off the Samsung TV and the 6500 and restart them to get back the audio.

Anyone have problems with blurays freezing, the drive making some noise, then everything going back to normal after a few moments?

I had it running through a splitter and thought that may be the issue, but that didn't fix it.

Seems to be happening after I've been watching a movie for a while...so I'm curious if maybe it's a heat issue. Wasn't sure if those kind of symptoms would come up with something like that. I currently have the player on top of my dvr box, but I have it spaced out about 1/2" with some rubber spacers.

I can say that before I removed the splitter, whenever it first froze it wouldn't start playing again and I would have to restart the player to get it to work. With the splitter off though, it's froze a number of times, but started playing again.

So I thought I would add some comments.... I've had the 6500 since christmas, and for the most part it's worked great.

I recently had a weird issue where I lost my 1080p output through the 6500 to a Denon avr-3311 to samsung u55c6300. I was able to get output through the BR direct to the samsung, but not through the denon. The screen would just go black on the tv, like there wasn't any output. If I hard coded the BR to 1080i it was fine. I'm not sure, but I think the 1021.4 firmware adjusted something with the deep colour, which I believe was set to auto before -- but for some reason I've had to disable it now. After that it started working through the denon again.

The sound quality is great, and the picture quality as well.

One other bug that I've found, is with netflix... and no sound output through the denon. If you start the player, and access netflix, it doesn't know what chanels to send. If you go into the settings on the BR, and just access the speaker setup, it will work fine. I figured this out by switching from a disc to the netflix, and it would be fine. I'm not sure if this just is a communciation issue with the denon or not.....

Also I don't remember the HPaDH part 1 disc having any issue with the audio sync, but with the reciever in the mix, it's possible that it's resycn'ing the signals.

If you look @ post 1405, you'll see in an answer to my having had the Netflix audio problem, that it occurs if a disc is still in or, I think, if you've just played one. You can either turn it off and on again or, if the disc is out, or I think you can change modes from Netflix to disc and then back.

I am streaming Heaven on Netflix with this player, and I am getting Dolby Digital 5.1. Never happened before.

After 16 months of issues, I am finally "graduating" and moving on to a better player. I have no doubt that if my player didn't have its issues--skipping, freezing, audio drop-out, and loud noises while freezing--I would be quite happy with this player. Unfortunately, after I sent it in to Samsung for service (and that was NOT a pleasant experience with customer service), the problems persisted with no change. I finally took it to a local dealer and they claim to have fixed it but the problems persisted still.

Alas, I am finally purchasing a replacement player and ditching Samsung altogether. As my TV is a Panasonic, I decided to go with the new Panasonic DMP BDT210 (over the LG BD670). Mainly because the Panny gives you a free 3D Avatar blu ray disc which I'm going to turn around and sell on eBay, they're going for around $75.

I'll still hold onto this player and move it to the bedroom where I'll use it simply for access to Netflix instant streaming in another room.

Good luck to you all, my fellow 6500 owners. I hope your days of owning this player are filled with more enjoyment and less frustration than mine have been.

Finally have Hulu plus with this player!!!!!

Hi there,

I'm hoping someone can help. I've had this player for less than a year. Bought it b/c I wanted Netflix and to access my server. Has been working fine until recently when I connect to my server. I'll choose my video file and it'll play but then suddenly it will say it has disconnected. It happens at different points of time - sometimes 3 mins one time and 10 the next. I can't figure out why. It works fine connecting via wifi to Netflix or other apps. The only issue is staying connected to the server. Btw, I have a LG connected to my server also but it works just fine so I know it's not a problem with my computer. Any help is appreciated.

Thanks.

I need help here. I've been trying for a week and a half to create a Samsung App account online. Every time I get all my info in and accept the TOS, I get "Sorry for the inconvenience...this sight is down". I have tried both Firefox 5.0 and IE9 and I still get the same results. I have contacted Samsung's Customer Service and the webmaster, but of course they both tried to push me off on each other...bottom line, all I could get out of them is the Apps website is down, they don't know when it went down, and they have no ideal when it will be fixed.
Has any other C6500 owners had this problem? I just signed up with Block Buster and wanted to use their app, but I can't get a damn app account to use it.
Ghpr13

You do know you have to have the player connected to the internet, see page 29 of the owners manual. Then go to page 53 for "internet TV" setup. I don't know what you are trying to do using a browser. Then go to blockbuster, find the Samsung player and register and you will get a 5 digit number, good for 1 hour and then go to the player click on the blockbuster icon in "internet tv" and enter the code. You should be set to go.

Frank43,
Yes, I have my player hooked up to the internet. But to download different apps I was under the impression I had to sign up at the app store first. I had been using Netflix for months since I bought the C6500, but I just switched to Block Buster and their streaming is a little different than Netflix was. I take another try at it through my C6500 and see if I'm misunderstanding something. But if I am, why wouldn't Samsung customer service advise me that I didn't need to join via my browser?
Ghpr13

Mine is slow to load a Netflix Streaming movie. I have 7 meg internet, Wireless N router and it takes up 2 minutes to load a movie after choosing from their menu. Once loaded it never buffers or pauses and a great picture - IS this normal load time?

It usually takes about 20-30 seconds for Netflix to buffer a video and start playing. You should see the red buffer progress bar appear in a few seconds, fill up in about half a dozen steps over 10 seconds, then a pause of another few seconds before the video starts. If it's taking longer than that, you may have some WiFi problems.

You can try changing your encryption protocol as I mentioned in post @1400. Worked for me with a Cisco/Linksys router. My results are the same as amesdp.