I installed firmware updates as soon as they became available. During the 3 months I have owned the player, the problem has persisted despite firmware updates. Prior to sending it in for service, I reset the player but again had the same problem. Other than that, I have really enjoyed the player. It still seems to be a high quality value for the price. Now the issue is becoming Samsung's deficient customer service....
A little more on the problem....during movies, usually after an hour or more of viewing, the movie would occasionally freeze for a few seconds and then skip a few times before resuming normal playback. Occasionally, the audio would be out of sync when the skipping stopped. The problem seemed to be more likely to occur after the movie had been paused or after hitting the play button following a brief forward or reverse scan during playback.
A little more on the problem....during movies, usually after an hour or more of viewing, the movie would occasionally freeze for a few seconds and then skip a few times before resuming normal playback. Occasionally, the audio would be out of sync when the skipping stopped. The problem seemed to be more likely to occur after the movie had been paused or after hitting the play button following a brief forward or reverse scan during playback.


















