Originally Posted by rwb1921
It appears that it is a lottery almost when buying a tv now when it comes to quality. It seems each one is different in terms of quality and it may take 1, 2, 3 or more to get one built right. Does not say so much for Sony quality or other brands. People on the EX700 board are having the same issues. One tv is good, the next one is not so good. I guess it is a sign of the times. Quality is not number one, quantity is.
Very frustrating for consumers. I notice it now in many products. I am happy my 55EX501 was fine, but I bet the next one could not be. Good thing most people do not read these forums or there would be a lot more returns
Most people would not even notice these things and that is what the companies hope for today.
Very true. Though, I have always been extremely picky and even before visiting these forums, I would have still returned the set. With my first small LCD (and LG) I ended up exchanging it for the same one, and then exchanged it again for a Samsung. This was nearly three years ago, and the exchange was due to an auto dimming feature that could not be disabled.
One of my mistakes was buying a TV online (to save money). This is not what I will be doing with my next TV. Will most likely purchase from a high-end store that possibly allows me to view the set before taking it home.
It's really too bad about the EX500...I absolutely love the set until the sun goes down, and then when that happens, watching anything dark looks messy. This is with ambient light, mind you. If I had purchased at a store that allowed me to view the unit before taking it home, I would totally go with the EX500 as it is probably the best value among sets of this size.
The set I am exchanging with is supposed to have amazing quality that is generally consistent. I hope going down to a 32 isn't too bad (though I lived with my 23 inch as a primary TV for years until a month ago).