Originally Posted by billbillw
Looks like I'll be joining the EX500 owners group soon. Like some others here, I will be getting one as a replacement for my failing SXRD through the exchange program. Not free, but certainly less than a full cost replacement. I look forward to trying out some of the settings that have been posted here.
I really think that you are going to be pleasantly surprised at just how good this TV can look. It takes a little trial and error in terms of Calibration, but this TV completely changed my preconceived notions about LCD's.
Bizarrely, I actually received a free KDL-55EX500 approximately one month after having the Optical Block replaced on my KDS-55A3000 (2nd OB Failure in 10 Months) After the OB failed the 2nd time in December of last year, I pleaded with Sony to just Exchange the TV as opposed to having another OB Replacement. After about 20 Calls to Sony, I got nowhere and the OB was replaced 12-30-2010.
In February of this year, I Emailed Sony Listens outlining my experience with my A3000, provided Serial Numbers of well over $10,000 of Sony Equipment I owned and the fact that I will never purchase another Sony Product again. Amazingly, I got an Email within 3 days offering me a free KDL-55EX500. I still cannot believe one Email trumped untold hours of talking to Sony.
Now I have my A3000 with both a new OB and Lamp sitting in my Guest Bedroom with maybe 100 hours at most since the Exchange. What was so strange with my Optical Block problems was that both times it was an approximately 1 inch Green Line that went from the top to the bottom of the Screen. Never was it a Green Blob.
What happened with the SXRD's really was a pity as the PQ was fantastic.
With the A3000, Color Decoding was textbook out of the box when Warm 2 was engaged. I also managed to get 2 free XL-5200 Lamp/Ballast's from Sony and 1 Philips Lamp/Ballast and an additional Lamp from Best Buy through my Extended Warranty so I have enough Replacement Lamps to last probably a decade using it 24/7. Sadly, I would imagine the OB would go bad far before that.