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Anyone make use of Toshiba's HDDVD player exchange?

post #1 of 17
Thread Starter 
I have a non-functional A3 and I called Toshiba about my options. She said that they no longer fix the players, you just pay a price (she quoted me $90) to swap the broken player for a good player. I'm curious if the player you'd get is a new one, or a refurbished one.
http://www.tacp.toshiba.com/customer...ty&model=hd-a3
post #2 of 17
New if they have them still, refurb otherwise.
post #3 of 17
I wonder what they want for an XA2?
post #4 of 17
I just took advantage of this, two weeks ago, for my A30. They charged me $115 and I had to pay to ship my unit, with all of the accessories, to them. It took about two weeks and I got a brand new A30, which even came with the two videos they were shipping with (300 and Bourne Identity). I was really happy with the entire experience.
post #5 of 17
Wow, I hadn't heard of this program, sounds good.
post #6 of 17
Good post, this should be a sticky.
post #7 of 17
WOW! You guys are seriously happy about buying HD-DVD players for $100+?
This is like the CRT forum of media!
Wouldn't you be better off buying 3 or four of them off of ebay?
not thread crapping, I just really want to know why you guys think this is so great!
Best,
Chris
post #8 of 17
Quote:
Originally Posted by CCONKLIN1 View Post

WOW! You guys are seriously happy about buying HD-DVD players for $100+?
This is like the CRT forum of media!
Wouldn't you be better off buying 3 or four of them off of ebay?
not thread crapping, I just really want to know why you guys think this is so great!
Best,
Chris

I just looked on ebay, and nearly every used HD-A30 (for example) costs around $150 each. So $100 for a new one is a good deal, IMO.
post #9 of 17
Thread Starter 
Quote:
Originally Posted by fatherom View Post

I just looked on ebay, and nearly every used HD-A30 (for example) costs around $150 each. So $100 for a new one is a good deal, IMO.

I was one who just bought an A30 on ebay, but my approx $150 was for a sealed new unit, so I don't feel so bad (plus, I wanted a 1080p24 unit).

The A3 that prompted this thread in the first place was a unit I got off ebay for real cheap, but it didn't allow any writes to flash (no setting changes, no bookmarks, no firmware updates, etc.) which would always end in an error 10004050. Otherwise, the player would play fine. But, a mishap (physical shock to the player) ended up breaking the drive, snapping the plastic guide that connects the read head to the motor that pulls the head back and forth, so it is a shot A3 all around (well, I fixed it so it reads CDs). But this non-functioning unit can be used to buy myself a brand new unit from Toshiba, which is something I really can't do at a store. It's nice to know, that even though Toshiba was forced to throw in the towel, that they are not leaving their customers out in the cold on this.

Another example, a new HD-A2 just sold for a total of $126.44 on ebay.
Used A2s and A3s with box, manual, remote, etc. go for ~$70-90. Makes a new unit direct from Toshiba at $90 seem like not a bad deal.
post #10 of 17
I understand both sides of the argument, as you can pick up a used A2 for around $50-60 shipped if you're patient, as opposed to $90. BUT, I picked up an A20 that was apparently working great, but when I powered it off over night, it had the audio issue. The seller was great and stepped up, but still, you get a player and save $30, but it's completely as-is. Nothing like putting in a dvd for your son, expecting to get a few minutes to make breakfast, and find the player isn't working.

On the other hand, these are new units from Toshiba, and I'd have to assume you'd get a full one year warranty on these. Sure, you could have a problem on day 366, but at least you have the opportunity to put it through many discs before that time is up.

A gambler can get a better deal, but sometimes it's worth the few extra bucks for a new unit that you can have a bit more faith in. Glad I thought about this from that response above, because I thought it was quite high, but it gives an interesting alternative.
post #11 of 17
I wonder if I could trade an A2 for an A30.
post #12 of 17
Thread Starter 
I don't think it's a trade program. From what I understand, it's to support people who have a player that fails. But, I guess it's worth a try though.
post #13 of 17
I think this is a good option for those who already have a defunct player and want another without waiting for ebay or craigslist. May not be good for those wanting to have a spare.

As for me, I was looking for a spare player too. I bought an XBOX HD-DVD drive for $10 off craigslist. Just in case, my A3 dies, then I can back up all the movies to a hard drive, convert to mkv and play with my Patriot Box office. I know its a pain still, but has better chance than sticking with players all the time.

But that is not stopping me from looking at another XA2 that just popped up on my radar.
post #14 of 17
Quote:
Originally Posted by Milt99 View Post

I wonder if I could trade an A2 for an A30.




It's a exact model exchange for defective machines, for a price. It's not a trade in or trade up program.
post #15 of 17
Doesn't sound like a exact model exchange, will report back once I got word from Toshiba.
post #16 of 17
Quote:
Originally Posted by BlazeMaster View Post

Doesn't sound like a exact model exchange, will report back once I got word from Toshiba.

Please do. Thanks.
post #17 of 17
Any word yet?
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