Originally Posted by senselocke
I have an LG BD550 player, and ran into a particular problem laid out very well on this site:
(sorry, can't post URLs--search "lg bluray player netflix "problem" "instant" -amazon" on google and it's the seventh result, on hackingnetflix dot com)
Namely, the number of items in my instant queue doesn't match what the BD550 shows.
My wife added Dylan Dog last night to the instant queue, set it to number one. But when we sat down to watch it, the BD550 showed the #2 as #1, and didn't show #1 anywhere. I double-checked on netflix.com--it was there. We then noticed netflix.com showed about a dozen more items in queue than the BD550.
So I called Netflix, they told me LG writes the software, and to call them. I called LG, they told me it was a Netflix issue. Here's the steps I've taken:
Tried to find the movie on Recently Watched--wasn't there either.
Deleted and re-added movie to queue.
Deactivated all Netflix devices, and re-enabled.
Did a "hard reset" on BD550 (unplug, hold power button for 1 min).
Updated to latest firmware version.
Added and deleted from Instant Queue from BD550--these changes took.
None of this helped. The really odd thing, though, is after I deactivated all devices, the BD550 still loaded Netflix and showed most of the Instant Queue--leading me to believe that info is stored on the device itself, and might not be updating correctly.
Anywho, you folks here seem to know your stuff, so I made and account and posted. Has anyone here had these issues, and found a workaround?
Thanks for reading this, and thanks again if you can help.