Official LG BD550/BD560/BD570/BD590 Owners Thread - Page 208

Effective 15th September 2012, Netflix no longer provides a user’s DVD or Streaming history via their API. This is doubtless what drove the update.

And this means what? Because streaming history is still very much intact on my machine.

I installed firmware version BD.8.31.323.C as you mentioned and there was no difference with my BD570,it still does not play standard dvd's?Should i leave this firmware version installed or should i go back to the latest version i had installed before that was BD.8.31.362.C?

I think virutally everyone here will agree that 323C was as good as it will ever get; every update since that has broken something (in all likelihood a deliberate effort by LG to get you to buy a newer unit.)

Your unit sounds like it's having an electromechanical issue focusing the infrared laser led on the DVD layers (which have different thicknesses than the single layer of a CD). Not something "fixable" with firmware.

No, .323 is the FW you want to stay with regardless as the player is an excellent (IMHO) streaming player. You may need a new drive or laser. These are a dime a dozen anymore. I bought my sister a Panasonic player refurb'd & shipped for $40 flat. So don't sink much more (if any) money into it if you NEED it to play DVD, just p/u another for cheap.

I agree that the OPs issue is a hardware failure. However, there is no perfect firmware for these players. When .323 was the current firmware, a number of users with 24 Hz capable TVs reported problems with Blu-ray disc playback while in 24 Hz mode. These issues could generally be worked around by turning off 24 Hz mode on the player (so that it uses 3:2 pulldown to 60 Hz) However, if I had a display that could play 24 Hz content natively, I wouldn't want to do that. Those issues were addressed in some of the later updates, but those updates do have other issues. Biggest complaint I have read of here was with Netflix playback. Some of the updates also had issues with audio drop outs between DVD chapter changes, but that was fixed in the later updates and it wouldn't be an issue on a device where the DVD playback fails altogether.

These players are not particularly good streaming players IMO, the Netflix app does not support 5.1 and there is no Amazon Instant Video. LG's DLNA is buggy. I replaced mine with a Sony a few months ago and am much happier now. Good luck!

Thanks for all of your reply's! I was thinking it may have been a hardware problem myself because when i put in a standard dvd my BD570 would make a louder noise when i got the disc error compared to a audio cd or when i played a blu-ray.

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Sorry about the messed up text in my previous post,i have no idea how this happened? Here is my original post again.

Thanks for all of your reply's! I was thinking it may have been a hardware problem myself because when i put in a standard dvd my BD570 would make a louder noise when i got the disc error compared to a audio cd or when i played a blu-ray.

Splicer010,where can i get a new drive or laser that you mentioned were a dime a dozen?
I do not really want to put too much money into this unit,i also seen refurb'd blu-ray players on walmart online for around 50.00.

I only payed 5.00 for the BD570 at a flea market and i did not even expect it to work at all but i just took a chance on it anyway.

I also have a sony DVP-SR500H refurb that i bought at walmart online for only 24.99! this unit has HDMI and does 1080P up conversion and i use this dvd player for my standard dvd's and it sits on top of my BD570 so i can still play all my standard and blu-ray dvd's between these two units.

I always thought the latest firmware version would be better then any previous versions? Why is this not the case with the LG updates? Is it true that LG would really put out bad firmware on purpose so that they can expect you to buy a new dvd player?

Hi,

Could you give us the scripts you use in mhdd to get the dump files (bin) because i've tried the password you give and it doesn't work.

thanks in advance !

You can see the password on the right pane, highlighted with red color -- EXCEPT the 0x00... sorry for that.

The password is : dbsldhs

Good Luck!

Has anyone ever try recording media like netflix and hulu on the hard drive or on a usb device with the LG BD590?

I've recently upgraded my hard drive to 2TB so now I have quite abit of space. I've seen a few movies on netflix that isn't easy to find anywhere else, so I would like to record from netflix to the hard drive or even to a usb device. Has anyone tried this or have suggestions?

The BD590 is not a recorder, though it can "rip" cds, it is a playback device not a capture device. You cannot 'record' from Netflix using a BD590 or otherwise capture Netflix content for offline playback using the player alone.

The LG player can't do this, but if you want to record Netflix/Hulu/etc. on your PC hard drive, check out these products: http://www.playon.tv . I'm not selling this or otherwise associated with them, just wanted to make you aware that there are solutions out there, just not this Blu-Ray player.

This LG BD570 makes me feel so stupid sometimes. I have a Linksys WRT160N router 22 feet away from the Blu-Ray player, but I constantly, not continuously, get a "There may be network congestion" error when attempting to connect to my YouTube account. I tried searching this gargantuan thread for solutions, but I was hoping some kind soul would take pity on me and give me a few simple suggestions to get back online. It always says I have connected successfully to the network when I try resetting the connection, but still gives me the error message. Thanks.

I assume you are using wireless bridge, etc. If so:
Strongly suggest you hardwire with ethernet cable from the internet modem to the router to the BD570 since you're fairly close to the LG, or, if you can, move your internet modem closer to the router/closer to the LG and then hardwire. Wireless with the BD570 can be flaky. Then choose the wired setting in the LG menu. Wired will always be more reliable than wireless.
Also, if you are wireless and insist on using wireless, check your router's menu settings for any appropriate wireless settings that can be improved. A lower security setting may help, if you have security enabled in the router for instance, that's just a guess to point you to the right direction.
Edited by Mr.D. - 11/10/12 at 6:51pm

323 may be a good FW depending on what you use the BD570 mostly for.

I also ran the 323 FW but it has skipping issues at 24 HZ, but not at 60 HZ, with newer discs like the Expendables, etc.
It also has issues with regular DVDs. It pixelates while playing, but when I skip forward and then go back again it plays normally.
That happened with the movie Commando.

Like you, I thought that the 323 FW was the most stable and used until 362 was issued, but it seems to have mostly outlived its usefulness especially in playing BD/DVD disks, its primary function.
I have upgraded to the 362 FW with the H80602 Driver since they were issued ran the above discs with no problems and have not had any other issues so far.
I do not run Netflix but Cinemanow works with no issues.
I have not upgraded to the H80604 Driver yet as I understand it was issued to correct a Netflix API issue.

The 160N is the likely culprit. Same setup I had. Always issues of not staying linked, constant rebuffering, etc...Got more bandwidth and that did not help. What helped was a new router the E3000 I think? Cost 49 shipped (refurb). Meanwhile, take the power cord out of the back of the 160N, wait 30 seconds then plug in and out several times till the power light comes on and begins to flash. Then try relinking the 570 to the 160N and see how that works for you. Worked for me for a spell before needing to do it again in a couple of weeks. Good luck. The new router hasn't lost sync nor has it rebuffered but twice and that is because everyone in the house was on the net and movies and games at the same time.

I knew this would the answer because that's what I did in my old apartment when the router was closer. Thanks.

Yes, that's the next most expensive answer after Ethernet cable. I am looking into that. and will probably purchase the Linksys EA2700 App-Enabled N600 Dual-Band Wireless-N Router with Gigabit for $60 on Amazon. The E3000 is $70 refurbished or used. I have tried resetting the router several times by removing the power cord and resetting the BD570 network connection, but oddly, it works with one of my four YouTube channels occasionally, but not with others. My Kindle Fire indicates that I have a good wireless connection in the living room with a signal around 6o mghz. Thanks.

Does anyone know if the latest software version has the nasty cinavia copy protection built-in?

The only LG BD player that supports Cinavia is the LG BDP550 (fw: 8.31.283.C).

Go here for a list of BD players and disks and DVD disks that are Cinavia protected:

http://blog.dvdfab.com/cinavia-protection.html

As you can see this is mainly a Sony PS3 and BD player issue.

I am not sure if the LG BD550/BD560/BD570/BD590 players have the hardware built-in to support Cinavia.
I would guess most probably not since these players were introduced in 1/2010 but were designed in 2009 before Cinavia was introduced in 2010.
If anyone has more information on these players' HW capability for Cinavia support, please share.

The BD570 had cinavia support at one time. A subsequent firmware upgrade supposedly removed it. I never tested it as I do not have any ripped BDs. I'm not sure if they "secretly" added it back with a newer firmware update. You can check the firmware notes on the wiki on the Dexid site.

You are right! Thanks!
Cinavia audio watermark support was added with FW 288 on 8/19/10.
Cinavia audio watermark support was removed with FW 300 on 9/9/10.
It lasted less than a month which probably indicates issues with Cinavia and/or the LG Hardware.
It hasn't been added since but there are no notes for the 362 FW on the site.

To be on the SAFE side, you should check every future update and disable the online FW update just in case there is a Cinavia implementation that can not be removed by reverting to older FW.
Also just in case you should keep all FW files handy, you never know if you'd need one or more of them. For instance, if Cinavia is implemented in future FW you may need to flash to an older FW then to a newer one and then back to an older/newer one to successfully remove Cinavia.

Here are the FW notes from the Dexid site:

Revision BD.8.31.300.C
Release Date: 9/9/10
File: US LG BD570 Firmware BD.8.31.300.C
Changes: [LG] This firmware is disabled "Audio watermark" DRM Cinavia audio watermark support removed
Playback issues with mkv files (BD570 EU version). Playing xvid files with external subs work fine too.
No subtitles with Blu-ray disks? [8]

Revision BD.8.31.288.C
File: US LG BD570 Firmware BD.8.31.288.C
Release Date: 8/19/10
Changes: Skipping problems with a 1080p/24Hz setting returns
Cinavia audio watermark support added


Here is the link to the Dexid site:

http://www.dexid.org/wiki/LG_BD570

The 362 FW is not yet posted there but you can get it on the LG site.

Hey !

I have a LG BD550, and but sometimes this player is crasy...

For example : I connected my external drive by USB at the front of the bluray, I was going to start watching a 1080p movie ( prometheus ), but 1 second later, it just came back to the menu with no warning messages or something like that... But this happens with other movies. I don't know why, but I guess it's because codecs...

What audio and video this bluray support ?


Hope you can help

Sorry for my bad english :/

Hello, fellow BD 5** owners!

I have a Model No.: BD550, Serv. No.: BD551-N, SVC CODE: BD551 - N.BPANLLK that I purchased in Paraguay. I connected it to the internet when I got to my home in Brazil, using an ethernet cable, and I let the device search for and update the firmware, which then became MAIN VER: BD5.277.00 / SERVO VER: H08LGN0905. I then tried to install the US firmware version 323 C so I could have access to US Netflix from down here (yes, it's plugged into a router with Astrill VPN setu up on it), and I had a hard time getting the device to recognize the update on the USB drive, which was only resolved after I found out the Argentinian LG website's update instructions were valid for it (I had to create a folder named "UPG_ALL" on the flash drive and place the update files in it, while renaming the files to LG_BD_5200M50.ROM-00 and LG_BD_5200M50.ROM-01).

However, I still have a problem: even if I hit "Enter" on my remote, the player doesn't recognize it, so I can only switch between options "Update" and "Cancel" using the cursor, and I can't choose either, so I actually have to turn the device off if I want to get out of that screen. I've tried placing their suggested firmware (that already comes with proper naming, etc) on the flash drive and my device does the exact same thing. And yes, if I'm not in that upgrade screen, the Enter key works fine!

Does any one have any idea why this may be happening and could possibly guide me toward a different direction I could take in order to get the US firmware installed?

I would reaaaaally appreciate any input you may be able to provide!!!

EDIT: Never mind... apparently LG did a brilliant job of marketing these devices here as BD551s when they are actually US's BD530s (update instructions, versions, and filenames match), so no Netflix for me. At least this post should solve others' problems in the future!!!
Edited by hypomanic4life - 11/17/12 at 8:02pm

LG BD550 Freezing

Hi folks

I've got a BD550 that keeps randomly freezing when playing video content from a USB source. It happens on pretty much all file types. The unit completely freezes and the only way to get it unstuck is to disconnect the power source.
Does anyone else have this issue and/or tips and tricks to sort it out?
I am running the most recent firmware. I'm suspecting it might be buggy? Bit of a noob, so not sure how to roll-back if necessary or where to get older firmware to do so if necessary.
Any help would be appreciated.

I have the same problem with the latest firmware (as well as previous firmwares). I talked to LG and was told to reset it to factory settings and upgrade it again. Didn't work and now I await their reply. I have previously experienced random freezes, meaning even a small mpg2 file on 90mb would freeze at some random point, yet next time I try it works fine.

In general their updates suck ass, one did seem to improve stability, but they don't even include a change log and I have no idea what's new. It's just a ****** brand if you ask me, I'm never going to buy an LG product again.

At least untill the next time...

I had the same problem. I downgraded to an older firmware (BD5.152.00) and now everything works again. Download link: http://www.opendrivers.com/download/driver-156206.html

I too had the same problem after applying the latest firmware just a few days ago. LG in their wisdom assured me that all my digital files and or external drives were faulty, even though they all worked perfectly before the latest update. Thanks to pusselude for the link to a previous firmware, something LG says was not possible to do. I have downloaded the firmware, installed it to my player and it now works as it did before. It just goes to show the level of customer service that companies are dishing out, or lack thereof. Shame on you LG, guess who's products I'll be steering clear of in the future? Thanks again for your help pusselude, from now on I'll seek help in places like this, places where people WANT to help. Cheers.