Originally Posted by Kyo6JM
I'm the guy who started that original "mastering mess-up" thread about the black levels on the Mike Portnoy forum. I've been talking about this with the customer service of Burning Shed and so far they haven't admitted there's anything wrong, instead lecturing me on how to setup my TV correctly.
I hope they do something about this, because other than the black levels it seems like a fine disc.
I doubt BS will do anything about it - the only thing they could do would be to remaster the disk (= $$$) and repress it (= $$$$). It is unfortunate that they messed up, and BS/PT has been good about replacing faulty discs before, but usually because they are bad pressings - i.e. the replacements are at the cost of the pressing plant, not BS/PT.
I don't see them willingly eating this cost, since most folks won't notice, and those that do (like me) will simply adjust accordingly and not make much of a fuss.
It is disappointing, for sure, but since the big studios don't replace many "bad" encodes (Gladiator, Patton, where bad can equal way too much DNR, or Ghost, which suffers from the same PC RGB issue), I don't see BS being any easier to convince.
IMHO, hope they do remaster and replace them, but not holding any breath...