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2010 Samsung Plasma Buzz - Page 5

post #121 of 994
I bought a pn50c590 in early March, was one of the first to receive this set. Mine's definitlely a buzzer, I can hear the buzz above normal audio levels from 12 feet away. I had a tech come out yesterday, he says the buzz is within spec and that there are no known issues with the 2010 models. He said he couldn't even hear the buzz, but I think he's full of it since he is getting paid by Samsung after all. Everyone who comes over to my house can hear the buzz, but yet the tech can't? Sometimes I can barely hear a low hum, I can deal with that, but the majority of the time it's bad. I'm going to call cust service soon and see where I get with them, but I'm sure they'll tell me it's within spec. If so, their specs suck! I hope I can get my money back and go buy a Sony or Panny.
post #122 of 994
Yesterday, I received a replacement PN58C8000 because my 1st one had pretty extreme buzzing. Unfortunately, the replacement is as bad if not worse (the "off center axis" spread where the buzz can be heard has increased). I didn't note where the one I sent back was manufactured but will check on this new set when I get home.
post #123 of 994
Quote:
Originally Posted by dwin7 View Post

I bought a pn50c590 in early March, was one of the first to receive this set. Mine's definitlely a buzzer, I can hear the buzz above normal audio levels from 12 feet away. I had a tech come out yesterday, he says the buzz is within spec and that there are no known issues with the 2010 models. He said he couldn't even hear the buzz, but I think he's full of it since he is getting paid by Samsung after all. Everyone who comes over to my house can hear the buzz, but yet the tech can't? Sometimes I can barely hear a low hum, I can deal with that, but the majority of the time it's bad. I'm going to call cust service soon and see where I get with them, but I'm sure they'll tell me it's within spec. If so, their specs suck! I hope I can get my money back and go buy a Sony or Panny.


Sound like the same crap story I got with my B530. I had a non-samsung affiliated tech come out, and he was like, that's crap. He said it needed a whole new panel which is nearly the same price as a TV for samsung. So he said the samsung tech ain't gonna do jack. He said wait a year until your extended warranty goes into effect and he'd fix me up

There you have it. A professional opinion calling out samsung. The 3rd party was Q Tel here in Victoria. You can look em up. They're legit. He even tried to order the parts for me from Samsung under warranty and they wouldn't give them to him I'd have to pay.
post #124 of 994
Quote:
Originally Posted by tuxedocivic View Post

Sound like the same crap story I got with my B530. I had a non-samsung affiliated tech come out, and he was like, that's crap. He said it needed a whole new panel which is nearly the same price as a TV for samsung. So he said the samsung tech ain't gonna do jack. He said wait a year until your extended warranty goes into effect and he'd fix me up

There you have it. A professional opinion calling out samsung. The 3rd party was Q Tel here in Victoria. You can look em up. They're legit. He even tried to order the parts for me from Samsung under warranty and they wouldn't give them to him I'd have to pay.

Thanks for the info. I called Samsung today and of course they said they could do nothing but send a 2nd TV repair company out. However, they're still going to be affiliated with Samsung, so I'm not holding out much hope.

Samsung will always say it's within spec, but what's the definition of that? They're spec is probably not all that tight. All I want is TV that doesn't buzz, I don't think that's too much too ask when you pay what we pay for these sets!

I hear there may be a class action law suit on the 2009 B series, you might want to look into that.
post #125 of 994
I received my pn63c8000 today and unfortunately it buzzes. Very disappointing. My television is on a stand and sits about 2 ft away from the wall. I sit 9 ft away from the set on a couch. I can go back as far as 15 ft back and still hear the buzz pretty clearly. I also can hear it over normal volume. The only way I can drown out the buzz is to have my stereo on at an above average volume, even then during dialog I can hear the buzz. The weird thing is that the buzz isn't as bad when I get up close and listen to it. It’s MUCH worse from a distance.

I tried plugging the television into other outlets in the house trying different inputs etc... None of that matters. The only thing I didn't try is to put the magnets on the power cord. I will give that a try but I doubt that will do anything.

The buzzing to me is unacceptable. I will be calling Best Buy to have them swap it out. Hopefully I have better luck next time

PS The Buzz is so distracting I can’t really focus on the image quality at this point. Blacks are really good especially for day, however I may have some other beefs with the set, not sure yet. I will update more as I try to distract myself from the obnoxious buzzing.
post #126 of 994
My 58c6500 definitely has a buzz but it isn't loud enough to be heard over normal volume. I envy the people with no buzz at all, but I'd recommend holding on to your TV if the bad isn't distracting because a replacement has a good chance of having the same or a worse buzz- it is a widespread issue.
post #127 of 994
Having had two unacceptably loud buzzing PN58C8000s, I have noticed a lot of people who say that their sets buzz but it can't be heard over normal listening volumes. To me - if you're talking normal viewing distance, even that is unacceptable...what happens during that suspense scene where Johnny Chainsaw is about to jump out of the closet and there is absolute silence in the movie soundtrack - except for the gnat-like buzzing of the TV set? Or the silent moment just before Chic A finds out the results of her cancer tests on Lifetime? bzzzzzzzzz Too much to ask, IMO, for a $2500+ set. Too bad, too, because I really liked the PQ.
post #128 of 994
I noticed that the buzzing gets worse during dark scenes. If I put up an all black screen the buzzing is very distracting. Anyone else notice this?
post #129 of 994
The 58C590 arrived today. Absolutely zero buzz out of the box, and none yet at 8 hours.

What a relief.
post #130 of 994
Quote:
Originally Posted by zakmichaels View Post

Having had two unacceptably loud buzzing PN58C8000s, I have noticed a lot of people who say that their sets buzz but it can't be heard over normal listening volumes. To me - if you're talking normal viewing distance, even that is unacceptable...what happens during that suspense scene where Johnny Chainsaw is about to jump out of the closet and there is absolute silence in the movie soundtrack - except for the gnat-like buzzing of the TV set? Or the silent moment just before Chic A finds out the results of her cancer tests on Lifetime? bzzzzzzzzz Too much to ask, IMO, for a $2500+ set. Too bad, too, because I really liked the PQ.

My 2009 PN58B860 buzzes somewhat though I very much doubt that I would have ever noticed it had I not first read about it hear at AVS. People contemplating returning their sets should keep in mind that EVERY flat-screen HDTV brand has it's unique set of issues and EVERY model seems to have quirks and compromises. ..Do I wish it wouldn't buzz? Sure, but I'd sooner take this TV with the slight buzz then any of the other plasmas that I looked at that I presume DON'T buzz (though I know read posts suggesting that some of the other brands suffer this as well - albeit to a lesser extent). Obviously, if the buzz is so loud that it impedes your ability to enjoy viewing, then that's a problem. I think before getting so exercised over the buzz, one should ask themselves, "would I notice this while USING the TV, or only while scrutinizing it??

..The buzz from my TV is less noticeable than the whirring from my DVR, the sound of the refrigerator in the kitchen behind me AND it's less noticeable than the projector noise that I often hear at movie theaters. ..My wife and I saw The Girl with the Dragon Tattoo last week and the projector was audible during all but the quietest scenes. Yet no one griped about it.
post #131 of 994
Quote:
Originally Posted by syd123 View Post

My 2009 PN58B860 buzzes somewhat though I very much doubt that I would have ever noticed it had I not first read about it hear at AVS. People contemplating returning their sets should keep in mind that EVERY flat-screen HDTV brand has it's unique set of issues and EVERY model seems to have quirks and compromises. ..Do I wish it wouldn't buzz? Sure, but I'd sooner take this TV with the slight buzz then any of the other plasmas that I looked at that I presume DON'T buzz (though I know read posts suggesting that some of the other brands suffer this as well - albeit to a lesser extent). Obviously, if the buzz is so loud that it impedes your ability to enjoy viewing, then that's a problem. I think before getting so exercised over the buzz, one should ask themselves, "would I notice this while USING the TV, or only while scrutinizing it??

..The buzz from my TV is less noticeable than the whirring from my DVR, the sound of the refrigerator in the kitchen behind me AND it's less noticeable than the projector noise that I often hear at movie theaters. ..My wife and I saw The Girl with the Dragon Tattoo last week and the projector was audible during all but the quietest scenes. Yet no one griped about it.


I have a set currently that is louder than just a mild distraction. I am not trying to hear the buzz. But I can hear it over dialog when there is no music playing. I cant hear the buzz during action scenes when there is music playing and the volume is cranked. However if I have volume down I can hear it. It sounds that all sets will buzz. Some more than others. I cant imagine it being worse than the one I have so will be swapping it out in hopes I have better luck.
post #132 of 994
Count me in for another buzzer. I just got my PN58C8000 earlier today and as soon as the delivery guys set it up and took off, I noticed it right away as I came back into the room. It's starting to get really annoying as I can hear it over the audio of my surround system at my "normal" volume level. It also seems to buzz worse the darker the picture gets. I've been running the break in slides all day (and will continue to do so over night) and see if it gets any better. Tomorrow I'm going back to Magnolia to talk to them about it and listen to their display model. I might give it a week to see if it gets any better, but if it doesn't I'll send for a replacement. If that one is still as bad, I might switch to a different TV all together.
post #133 of 994
I just purchased the PN58C590, manufactured date April 2010 and guess what?? Very disappointed. TV buzzes from day 2 and not sure if Samsung will fix it or I will just stick with it but definitely not recommended. Seems to me that chances of getting a buzzer is way higher than getting one that is not. Don't ever buy Samsung plasma. Go with other brand probably unless SAmsung does take care of their customer by fixing this buzzing issue.

However, I do realize that when I have the tv on the stand (day 1) seems to buzz less than when it is mounted to the tv stand mount. Can those verify if theirs that do not buzz is mounted or seated on the stand?
post #134 of 994
Quote:
Originally Posted by deluxman View Post

However, I do realize that when I have the tv on the stand (day 1) seems to buzz less than when it is mounted to the tv stand mount. Can those verify if theirs that do not buzz is mounted or seated on the stand?

I moved mine away from the wall by a couple feet and it does reduce the amount of buzzing. In real life I wouldn't be able do that so it's a moot point to solve the problem. My set is packed up and ready to go back for a return tomorrow.
post #135 of 994
Quote:
Originally Posted by Wingfan191 View Post

Count me in for another buzzer. I just got my PN58C8000 earlier today and as soon as the delivery guys set it up and took off, I noticed it right away as I came back into the room. It's starting to get really annoying as I can hear it over the audio of my surround system at my "normal" volume level. It also seems to buzz worse the darker the picture gets. I've been running the break in slides all day (and will continue to do so over night) and see if it gets any better. Tomorrow I'm going back to Magnolia to talk to them about it and listen to their display model. I might give it a week to see if it gets any better, but if it doesn't I'll send for a replacement. If that one is still as bad, I might switch to a different TV all together.

I am in the same boat, except i have the pn63c8000. Did you go back to magnolia to see if there display buzzed?

What other set are you looking at if Samsung continues to buzz?
post #136 of 994
Quote:
Originally Posted by terminaldawn View Post

I am in the same boat, except i have the pn63c8000. Did you go back to magnolia to see if there display buzzed?

What other set are you looking at if Samsung continues to buzz?

When I went back to the store, I talked to the salesman who helped me and explained the situation, he said it was the first he's heard about the buzzing on the new sets, but he was fully aware of it happening on last years models. He was surprised Samsung hadn't fixed it since they knew about it from a year ago. We couldn't get a great listen in the store since there we so many tv's on and the room was fairly wide open, but we both put our ears to the corners and could hear it clear as day. We then checked the Panasonic VT25 and could barely hear anything. He thanked me for alerting him to the situation and as I said in another thread, will be getting a replacement after they sell through their last 2 units in their warehouse so they'll get a new batch of 8000's in stock in a few weeks. He just asked me if I could bare with it till then and I said "ok". If the replacement still buzzes I might try to talk him into dropping the price of the VT25 and go with that one.
post #137 of 994
Quote:
Originally Posted by Wingfan191 View Post

When I went back to the store, I talked to the salesman who helped me and explained the situation, he said it was the first he's heard about the buzzing on the new sets, but he was fully aware of it happening on last years models. He was surprised Samsung hadn't fixed it since they knew about it from a year ago. We couldn't get a great listen in the store since there we so many tv's on and the room was fairly wide open, but we both put our ears to the corners and could hear it clear as day. We then checked the Panasonic VT25 and could barely hear anything. He thanked me for alerting him to the situation and as I said in another thread, will be getting a replacement after they sell through their last 2 units in their warehouse so they'll get a new batch of 8000's in stock in a few weeks. He just asked me if I could bare with it till then and I said "ok". If the replacement still buzzes I might try to talk him into dropping the price of the VT25 and go with that one.

Knowing that the store display also buzzes is discouraging. I probably would have oringally went with the VT25 but the floating black issue was deal breaker for me. Also the black levels rise over time on the Panasonics. I may be forced into LCD if I cant find a non-buzzer.
post #138 of 994
Quote:
Originally Posted by terminaldawn View Post

Knowing that the store display also buzzes is discouraging. I probably would have oringally went with the VT25 but the floating black issue was deal breaker for me. Also the black levels rise over time on the Panasonics. I may be forced into LCD if I cant find a non-buzzer.

Well hopefully it's just an issue with the first wave of sets, which would explain why the floor model was doing it as well. I have my hopes up because of people on this board saying they have no buzz at all (or at least any annoying buzzing), I really do like this TV, but I just can't get past that darn buzzing.
post #139 of 994
I am very happy to report that BB just delivered my second (additional, not replacement) Samsung PN50C450, and it, like the first one, has NO buzz...

...well, "no buzz" in that, just like the first one, it has BARELY-perceptible CRT-TV hum, and I have to practically press my ear to the TV to hear it.
post #140 of 994
new PN50C8000 here...no buzz to report
post #141 of 994
Quote:
Originally Posted by jonathan22 View Post

I have the PN58C6500 and it has the infamous laser beam directional buzz...
I sit 14 feet away and I can hear (and feel in my head!) the buzz easily over normal listening volumes. The set is totally quiet outside of the beam coming from the center of the screen.

Exact same for me on my new PN58C6500.
I had the PN58B850 and major directional buzz from 15ft away with it (and with the replacement they gave me).
I was hoping this new C6500 would be improved but the buzz is just as bad. Very dissappointing. I'm only 2 days in, so hopefully it gets better but that's what I said last year ..
Again, I only hear it really loud when sitting directly in front of the centre of the screen at any distance. The more I move my position to the sides or up/down the more the buzz sound disappears.
post #142 of 994
Bought a PN58C8000 on Saturday and hooked it up Monday. It's definitely a buzzer. We have about 20 hours on it and it's still buzzing. During any kind of quiet scene or even dialogue with the volume less than 10 (which is normal volume for us) it is easily and distractingly audible. We are sitting 12-15 feet straight back from the set, the set is base mounted on a tv stand and the back of the tv is about 1.5 feet from the wall.

Geek Squad is coming out on Friday to look at it (I bought the in-home protection plan for the TV). I'm debating whether I should just talk to Magnolia and have them order in a new set as a replacement and not even screw around with trying to get this one "fixed", which is probably a waste of my time.
post #143 of 994
Just ordered a 63C7000 at a price I can't resist. But i have a question about buzzing... if a person hangs a buzzing Samsung tv a foot or 2 above eye level, is the buzz better or worse? I am willing to do this, i don't mind.
post #144 of 994
Is the buzzing mentioned here just as horrible as the buzz on the 2009-models (Samsung PS50/58B855)? Or can you hear a slight improvement compared to the earlier sets?
post #145 of 994
Quote:
Originally Posted by sry110 View Post

I'm debating whether I should just talk to Magnolia and have them order in a new set as a replacement and not even screw around with trying to get this one "fixed", which is probably a waste of my time.

Seems like replacing it may also be a waste of time.

Has anyone confirmed that some of these actually DON'T buzz at all? I know some reviews state theirs doesn't buzz, but my concern is that they are not familiar with how to identify this particular, very directional, buzz, and thus "think" they have no buzz, when in fact, if someone who knew where to place their head to hear the buzz checked it out, they would find that the supposed "no buzz" tv was actually a buzzer too.
post #146 of 994
Quote:
Originally Posted by whitetrash66 View Post

Just ordered a 63C7000 at a price I can't resist. But i have a question about buzzing... if a person hangs a buzzing Samsung tv a foot or 2 above eye level, is the buzz better or worse? I am willing to do this, i don't mind.

On mine, a PN58C6400, the buzz is gone when the center of the tv is a foot or more above eye level. Unless you tilt the screen, of course.

Same goes for any direction, I only hear the buzz when lined up perpendicularly with the center of the screen. Move a foot or more any direction, no buzz. It is also the worst at around 10-14 feet, closer in the buzz is not as bad. This is why I suspect supposed "no buzz" samsungs are actually buzzers that just haven't been identified as such, yet.
post #147 of 994
I just got a PN58C6500; about 15 hours on it so far. The set is just above eye level, but is tilted down slightly. My viewing position is about 13' out and centered, my wife is the same, but off-axis about 4 feet. Neither of us has heard any buzzing or other sounds from our seats. I've also walked around the set a number of times, listening for noise; all I've heard is the slight hum common to all AC powered devices with transformers and then only from the back, less than 1 foot away. The HDD in my Comcast DVR makes more noise than the TV, but it isn't audible from our seats, either.
post #148 of 994
posted in another thread -

have listened to 3 display 50C450 plasmas and they all buzz, as does the one I own. it's not very loud, and it's clearly part of the power supply circuitry. it sounds a bit like a sawtoothy 60Hz, which is usually a cheap rectifier/AC-DC converter.

it's also present on a 50B450 plasma.

for those of you who have it, my guess is that if you hang a soft cloth behind the TV, you won't hear the buzzing. it will at least round off the zzzzap part of the sawtooth.
post #149 of 994
Just got my PN50C6400 from FS (canada, ottawa) after returning my b850 because of loud directional buzzing. I got it on a one day sale for 1299...

So about the BUZZ....It still buzzes but its not directional. When I get about 4 feet away from the TV the buzz sound drops significantly. As well....I cant hear it at all when the volume is over 20. The buzz is not close to being as bad as it was on the b850. It seems like they haven't fix the buzz but they have more padding in the back to control the buzz. It seems now that the buzz is more circular with a radius of about 4 feet...compared to the directional buzz of the b850 that came straight out of the front of the TV and can be heard over 14 feet with the volume on 27.

All and all I am very happy with the set. It has the same great pic, with excellent color, and good blacks...absolutely no IR even after leaving the TV on for hours on a Channel with logos in the corner...The picture seems brighter (cell light can go up to 20) so its great for day time viewing and it seems to have a little bit of a better filter than the b850....
Also the thinness and the design is still amazing me specially since I paid 1299...this TV looks better in design and picture than most LED's for a lot less in price in both picture and design...

I definitely recommend at least getting this TV in your home to see for yourself in case I just got lucky...If you want this TV watch FS and BB website for a one day sale...I am sure theyll have another one but right now its still priced at 1699.

I hated Samsung but now I love them....
post #150 of 994
I've had my PN50 C8000 for 1 week, not sure how many hours, prolly 40+. No buzzing at all on mine. The only time I hear any noise is when I'm behind it routing cables for my speakers and PS3. I absolutley love my set so far, very happy with my purchase. Watched Avatar Saturday night (STUNNING) and now I'm gonna have to go buy it along with Alice in Wonderland!
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