Originally Posted by crhocker
Okay... I sell TV's for a living. Have been for 6 years. I picked up the 58C540 as it was a good price and I have been historically happy with the Samsung plasma line (Panasonic too, but a little sketchy this year).
Last year I chuckled at the idea of customers returning their Samsungs due to a buzz. Like many people I thought it would only be noticeable if they had the volume close to zero.
So 5 days in and I am sort of annoyed by the buzz. I am trying to tell myself I am being picky. Reality is yes I have a huge HT setup and usually have it cranked, but this is not true all the time. The other night for instance I was trying to watch a movie late at night and had it turned down quite a bit, but still going through the HT system. The buzz was so apparent I went to bed asking myself what TV I should exchange it for. Only problem is I don't know if there is one to exchange it for. Have no faith in LG, Pana as mentioned I am holding my breath and that leaves me with Samsung.
Over all I am happy with the picture. Sure the Kuro is better and 1 day old G25 is better, but for the price I am very happy with the picture. That being said I also noticed that maybe every 5 minutes or so the video speeds up for half a second as if it is catching up. I have never seen this in store. Anyone know about this.
Have no idea what I am going to do. Dang buzzing!
Considering all of your comments, and your impression of the C540's picture, what about trying for a second set?
This buzz thing sounds (pun intended) a bit hit and miss, I don't hear a thing, the post right above says the same and as do a lot of others. Yes there are reports back about the buzz, but due to a relatively low incidences you might be luckier (what a thing to say!) second time around.
Thinking about this, I would not be surprised if this a manufacturing fault or marginally spec'd component in the sets, for it to show up in only some sets it would seem to indicate this. I worked for many years in the IT industry in large systems, when a component was determined to be faulty an engineering change note would be drafted and the parts replaced to eliminate the problem, but with those systems the customers had paid multi- $100K - $1M for the subsystem, they expected it to be fixed.
In the case of this problem Samsung might be playing the odds, it doesn't render the picture unwatchable, and not everybody is complaining. I still believe Samsung could easily isolate the problem, and if it was a sub-component within the TV, replace it under warranty. Unfortunately they don't seem motivated to do so.
Maybe not enough people are calling in or sending a note to support, so they don't realize the scope of the problem?