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Samsung PNXXc550 Owners Thread *NO PRICE TALK* - Page 6

post #151 of 2803
Quote:
Originally Posted by Spinal Tap View Post

Thanks for that , I guess what I meant was firmware update.
Strange how Samsung doesnt even recognize a 58" C550.
It only shows a 58" in a C590....could be the same model after all.

I knew what you meant, but I didn't see any firmware updates available for either of the models you mention?
post #152 of 2803
It is possible that a marginal cable signal would flip out the tuner in the manner you describe but that's a shot in the dark.... I wouldn't exclude anything from your list of possible causes until you're proven otherwise.

Perhaps post more information about your setup including what effects you have enabled on the set's picture menu and if the method of connection from your old TV to the new one has changed (HDMI versus Component, etc..)?

Quote:
Originally Posted by hypoglyphics View Post

I bought a 50C550 a week ago and it has about 20 hours on it. I have discovered a problem with the picture that I would like to share with the group.

When watching the hockey games on TSN or CBC the tv is having a random picture "stutter" that lasts from about half a second to 1.5 seconds and only happens during play and not on commercials. I have not noticed it on any other programs or on the PS3. It is annoying enough that I will be returning it to Costco unless it is a setting that I can change. The tv is running a Bell satellite SD signal and weather/signal strength are not a concern. It is a completely random occurence but if I had to average it out between events, probably every 7-10 minutes.

My level of plasma/HD/tech knowlege is probably about 2/10 so any suggestions or help from any experts out there would be greatly appreciated.

TIA

ps no buzz whatsoever
post #153 of 2803
Anyone know when the 42 inch 550 will be available?
post #154 of 2803
I dont believe they make a 42 in 550
post #155 of 2803
The chart on Samsung.com states a 42 will be available, but we all know how reliable that is.
post #156 of 2803
Ive been leaning towards the 50 inch...possibly the 58 inch too.

Seems that other than the buzz, this set is getting great reviews.
post #157 of 2803
yeah my replacement c550 plasma from amazon is being delivered tomorrow to exchange the buzzer i have currently. I do enjoy the picture quality matched with the 1000 price tag
post #158 of 2803
I saw the c550 today in a store. It looked a bit dim. Can that be changed via settings so that it look punchier ny any chance? The Antireflexion seemed to be great though.
post #159 of 2803
Quote:
Originally Posted by pinnick View Post

I saw the c550 today in a store. It looked a bit dim. Can that be changed via settings so that it look punchier ny any chance? The Antireflexion seemed to be great though.

I would have to ask you this one question: are you basing your observation of the C550 's dimness on a comparison of the other TV's in the showroom. I was a bit unsure about the "less bright" C550 plasma sitting next to an LCD. When I got mine home I had to turn down the setting from Dynamic to Standard for it was just too bright.
post #160 of 2803
Quote:
Originally Posted by Spinal Tap View Post

I would have to ask you this one question: are you basing your observation of the C550 's dimness on a comparison of the other TV's in the showroom. I was a bit unsure about the "less bright" C550 plasma sitting next to an LCD. When I got mine home I had to turn down the setting from Dynamic to Standard for it was just too bright.

I'm there with you, the only time I would consider the 'dynamic' setting is at noon when light is flooding into the room, otherwise and especially at night I would choose 'standard'...
post #161 of 2803
It was placed among a bunch of other plasmas such as LG ps8000, Pana G10, Sam B860 and others. Not sure about the settings or anything. So, yes the question was a bit , how shall we put it, hard to answer to say the least. :-) But the showroom lighting was quite "relaxed". I just remembered that the B550 needed a lot of adjustment for my likings.
post #162 of 2803
Well, I think those other models are near the top of the class. Nevertheless I think you should buy the one that you like the most. I mean part of my decision was the price. I couldn't touch a B860 for under $2200, and thats last years model.

My B550 was way less and when I got it home I was even more impressed.
(outside the crappy speakers)
post #163 of 2803
I had been convinced to get a Panasonic (either 65V10 or 65VT25) but the floating black issue on the VT had me geared more to V10.

Now I have found a line on a 63C550 at a very good price and wonder what pros and cons vs the 65V10 might be.

I suspect that even after the blacks have risen the V10 will still be darker, but I haven't found any MLL details for the Samsung.

Other than a risk for a buzzing unit what other issues might lurk in a C550?

Push me over the edge, I'm very close to the Sammy
post #164 of 2803
Quote:
Originally Posted by rick240 View Post

I had been convinced to get a Panasonic (either 65V10 or 65VT25) but the floating black issue on the VT had me geared more to V10.

Now I have found a line on a 63C550 at a very good price and wonder what pros and cons vs the 65V10 might be.

I suspect that even after the blacks have risen the V10 will still be darker, but I haven't found any MLL details for the Samsung.

Other than a risk for a buzzing unit what other issues might lurk in a C550?

Push me over the edge, I'm very close to the Sammy

I would go audition a C550, I have the 58 and couldn't be happier, as for the comparison between black levels, I'll wager that 'IF' the Panny was specified to be better, you would only see it in a side by side comparison or by measurement with test equipment (not comparing specs).

As for the buzzing, that one (I believe) is subjective, those that hear it either have the hearing of a Doberman or have the ear pressed against the glass in a very quiet room.

For most of us, we watch programing with the sound on, and for movies cranked way up , now this is not to say a noticeable buzz is acceptable but rather the exception. From the more recent reports I have been reading on the 2010 'C' series of Sammy, only very few people have commented on any buzz (and they may fall into that category I describe above).

Of course this is all my humble opinion, and for what it is worth I have found no 'real' weak points after a little over 2 weeks of ownership.

Interesting how the entire C550 series is available in Canada but not one of those models is listed on the Canadian Samsung site....
post #165 of 2803
I can't comment on the Panasonic. I can say the C550 is awesome after 1 week!

I can honestly say it looks better at home than anything I saw in the stores.
They had a Kuro 50" for $2500, I would rather have this for what I paid.
post #166 of 2803
Sounds good. I am keen on priceworthy things as well. Has anyone noticed if the doubleghostimage reduction "clear image panel" works well? You know the ghostimage visible from large viewing-offaxle angles? I can imagine it really is reduced, because Pana seemed to fix it on the G20.
post #167 of 2803
Quote:
Originally Posted by sboles View Post

Hello,

I picked up a Samsung PN50C550 a couple of weeks ago. In general I am happy with it, but I wanted to ask about the green dots.

I have done some internet research on the subject, but would like to hear what other owners of the same panel have to say. When you are looking at a screen with a lot of dark color, do you see green dots?

I usually don't notice them. Both times I have noticed have been in the same circumstances: I finish a Left 4 Dead campaign; after the stats roll, the screen goes to a dark color. At this point, I notice that the screen looks very grainy or noisy. A close inspection reveals that the screen is covered in little green dots.

I should mention that my wife never notices this (of course).

Some possibilities:

I am over-scrutinizing; this is normal; I shouldn't be looking so closely at the TV anyway.

This is a configuration issue. I need to play with the settings some more.

Something is indeed wrong with the panel.

Thanks for you thoughts!
shawn

I noticed these green dots on a C7000 in the store. All of the dark areas had it and I was pretty disappointed. The picture also had poor blacks. Have other people noticed the green dots on their C550s? Also anyone compared the C550 to C7000 on black level and overall picture?
post #168 of 2803
Quote:
Originally Posted by Gib View Post

I noticed these green dots on a C7000 in the store. All of the dark areas had it and I was pretty disappointed. The picture also had poor blacks. Have other people noticed the green dots on their C550s? Also anyone compared the C550 to C7000 on black level and overall picture?

Green dots, I haven't noticed them on my C550...

Sorry, haven't seen a C550 SXS with a C7000 yet, but the black level on my C550 is fantastic, no issues what so ever there!
post #169 of 2803
Quote:
Originally Posted by Al Sherwood View Post

I asked this question in the AllShare and Internet@TV thread... any takers?

http://www.avsforum.com/avs-vb/showt...2#post18562312

So nobody else notices any audio/video sync issues?

Still noticing sync issues with MKV file playback and below is my latest observations. Is anybody using this feature on their C550?

I still hear the problem, and it seems to have something to do with stereo versus Dolby Digital encoding, I started one show, then noticed was in Stereo, I enabled DD playback and after awhile it went out of sync. Stopping then restarting the show puts it back into sync.

I just played back about 4 shows in a row while I was doing other things around the house, as I walked past the TV I checked for sync, seemed fine, but of course each time a new show starts then the audio gets re-synced. the other problem, I noticed that near the end of the afternoon the audio was back to stereo. So this might be why it sounded OK.

I wonder if there is a way to set DD as a default for Video Playback?
post #170 of 2803
I noticed the exact same issue with the audio sync, hopefully a firmware update will correct it.
post #171 of 2803
Hey guys,
I'm just days away from getting my 50" 550 delivered and couldn't be more excited. I really appreciate all of you (Al, Spinal Tap, etc.) taking the time to write your thoughts and ideas down on this TV. You guys all helped push me over the edge from a search that has been weeks of brain-melting research. THANK YOU.

I'll get a review posted once I'm up and running, but everything is looking better and better for this TV.

Cheers!
post #172 of 2803
Quote:
Originally Posted by HitTheTwit View Post

Hey guys,
I'm just days away from getting my 50" 550 delivered and couldn't be more excited. I really appreciate all of you (Al, Spinal Tap, etc.) taking the time to write your thoughts and ideas down on this TV. You guys all helped push me over the edge from a search that has been weeks of brain-melting research. THANK YOU.

I'll get a review posted once I'm up and running, but everything is looking better and better for this TV.

Cheers!

Glad we could help! I found that the picture on this series is great, I have no reservations about it from everything that I have seen.
post #173 of 2803
Quote:
Originally Posted by sgonsalves View Post

I noticed the exact same issue with the audio sync, hopefully a firmware update will correct it.

I heard from another owner who has confirmed this as well, watching a couple of shows, MKV and XviD and noticed it on the MKV, not sure about the Xvid though... more testing (observation is needed),

It would be interesting to know what the problem is caused by, Samsung hasn't responded yet to my email.
post #174 of 2803
Okay... I sell TV's for a living. Have been for 6 years. I picked up the 58C540 as it was a good price and I have been historically happy with the Samsung plasma line (Panasonic too, but a little sketchy this year).

Last year I chuckled at the idea of customers returning their Samsungs due to a buzz. Like many people I thought it would only be noticeable if they had the volume close to zero.

So 5 days in and I am sort of annoyed by the buzz. I am trying to tell myself I am being picky. Reality is yes I have a huge HT setup and usually have it cranked, but this is not true all the time. The other night for instance I was trying to watch a movie late at night and had it turned down quite a bit, but still going through the HT system. The buzz was so apparent I went to bed asking myself what TV I should exchange it for. Only problem is I don't know if there is one to exchange it for. Have no faith in LG, Pana as mentioned I am holding my breath and that leaves me with Samsung.

Over all I am happy with the picture. Sure the Kuro is better and 1 day old G25 is better, but for the price I am very happy with the picture. That being said I also noticed that maybe every 5 minutes or so the video speeds up for half a second as if it is catching up. I have never seen this in store. Anyone know about this.

Have no idea what I am going to do. Dang buzzing!

Cheers...
post #175 of 2803
I've had my 50C550 for a couple of weeks now, and couldn't be happier with it. I'm no expert, but the picture looks good to me, and there is no buzz at all. Quite pleased with my purchase.
post #176 of 2803
Quote:
Originally Posted by crhocker View Post

Okay... I sell TV's for a living. Have been for 6 years. I picked up the 58C540 as it was a good price and I have been historically happy with the Samsung plasma line (Panasonic too, but a little sketchy this year).

Last year I chuckled at the idea of customers returning their Samsungs due to a buzz. Like many people I thought it would only be noticeable if they had the volume close to zero.

So 5 days in and I am sort of annoyed by the buzz. I am trying to tell myself I am being picky. Reality is yes I have a huge HT setup and usually have it cranked, but this is not true all the time. The other night for instance I was trying to watch a movie late at night and had it turned down quite a bit, but still going through the HT system. The buzz was so apparent I went to bed asking myself what TV I should exchange it for. Only problem is I don't know if there is one to exchange it for. Have no faith in LG, Pana as mentioned I am holding my breath and that leaves me with Samsung.

Over all I am happy with the picture. Sure the Kuro is better and 1 day old G25 is better, but for the price I am very happy with the picture. That being said I also noticed that maybe every 5 minutes or so the video speeds up for half a second as if it is catching up. I have never seen this in store. Anyone know about this.

Have no idea what I am going to do. Dang buzzing!

Cheers...

Considering all of your comments, and your impression of the C540's picture, what about trying for a second set?

This buzz thing sounds (pun intended) a bit hit and miss, I don't hear a thing, the post right above says the same and as do a lot of others. Yes there are reports back about the buzz, but due to a relatively low incidences you might be luckier (what a thing to say!) second time around.

Thinking about this, I would not be surprised if this a manufacturing fault or marginally spec'd component in the sets, for it to show up in only some sets it would seem to indicate this. I worked for many years in the IT industry in large systems, when a component was determined to be faulty an engineering change note would be drafted and the parts replaced to eliminate the problem, but with those systems the customers had paid multi- $100K - $1M for the subsystem, they expected it to be fixed.

In the case of this problem Samsung might be playing the odds, it doesn't render the picture unwatchable, and not everybody is complaining. I still believe Samsung could easily isolate the problem, and if it was a sub-component within the TV, replace it under warranty. Unfortunately they don't seem motivated to do so.

Maybe not enough people are calling in or sending a note to support, so they don't realize the scope of the problem?
post #177 of 2803
Quote:
Originally Posted by sgonsalves View Post

I noticed the exact same issue with the audio sync, hopefully a firmware update will correct it.

Do you notice this on both PCM and Dolby Digital, and on MKV's or XviD's?

Are you using Samsung's PC Share Manager Software?

I am trying to pin down the exact scenario...

Thanks!
post #178 of 2803
Does the C550 have HDMI 1.4 support?
post #179 of 2803
No it does not. HDMI 1.4 support is only for the C7000 and C8000 series.
post #180 of 2803
Quote:
Originally Posted by Al Sherwood View Post

Considering all of your comments, and your impression of the C540's picture, what about trying for a second set?

This buzz thing sounds (pun intended) a bit hit and miss, I don't hear a thing, the post right above says the same and as do a lot of others. Yes there are reports back about the buzz, but due to a relatively low incidences you might be luckier (what a thing to say!) second time around.

Thinking about this, I would not be surprised if this a manufacturing fault or marginally spec'd component in the sets, for it to show up in only some sets it would seem to indicate this. I worked for many years in the IT industry in large systems, when a component was determined to be faulty an engineering change note would be drafted and the parts replaced to eliminate the problem, but with those systems the customers had paid multi- $100K - $1M for the subsystem, they expected it to be fixed.

In the case of this problem Samsung might be playing the odds, it doesn't render the picture unwatchable, and not everybody is complaining. I still believe Samsung could easily isolate the problem, and if it was a sub-component within the TV, replace it under warranty. Unfortunately they don't seem motivated to do so.

Maybe not enough people are calling in or sending a note to support, so they don't realize the scope of the problem?


Hey Al,

Small world. From the Island too!

Yeah I might try another one. I guess it is worth a try. I just cannot imagine it being this noticeable. I am watching hockey right now. My amp is at -26db and it sounds like a have a small static electronic sound coming out of my speakers, but it is the TV.

I just don't know about the weird speedy video spots.

Chuck
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