Hey Tux! Yeah buddy been a while,I'm so glad to see your still here! I had this c550 since about the same as you early 2010 I guess,I actually bought 2 more,let me make a long story short.I gave mom a 42 c450 and she had horrible green & red stuck pixels looked like mold between glass 85% of screen.I sai ehh it was 500 bucks and its 15 months old.Then we saw my c550 starting to red dance and I said Im calling Samsung I have 3 in the house and more in my brothers.Samsung 1st gave me the your out of warranty sorry speech,I asked for a manager and after 3 reps got one and decided that since i have 5 registered sammys and 2 are bad they will do me a out of warranty repair,but if its my error or damaged Im stuck.Well as I knew my stuff looks brand new and did all tests before calling and new it was a defective panel.Thaey sent a tech who replaced moms and looks awesome again,so I had them order a new panel for my c550.It started as the red pixels on start up seen against top cable display,then went away.about 2 months later I was watching south park where colors are very neon bright and on cartmans green hat was a million red pixels buzzing around,upon closer inspection they were against every color except whites.I fired up cars blu ray and sure enough pixels everywhere and directional buzz getting louder.Now Tux it looks like every chanel or input has blurry spots in faces and bad dancing pixels.I watched dark knight and christian bale had a blurry green and red beard of pixels and eyes blurry then IR worse then before break in.I had the same calibration since you and al all of us did the sm 590 hack and calibrated it.So I researched a bit and found a few exact issues at or about 18 to 22 months.I like you have an eye for it so there are probably more bad ones but people don't see it or watch animation.I hate to say it Tux,but it gets worse every week.I am waiting for the new panel then the tech will check all voltages and pcb board caps etc.He said while replacing my 42 that the panels on the plasmas below 8000 series are beautiful but lots of problems.He said that was the reason for the new e series having completely different panels as good as c&d 8000 now.Ofcourse the e8000 is even better.I will update what happens.I may have a voltage issue also because although its always there its worse on stronger color sources and it buzzes when it was quiet before.I would call and ask for a customer escalations rep and atleast get it going,if you have red pixel at start up,it will get worse.Any info or names numbers I'll gladly provide if you like,and they are extending my warranty free.I just stated a tv should last more than 2 years and they agreed.My issue now is the tech is a wise ass,and what happens if this lasts 1 year and a half again?I don't expect it to last forever but today 1k to 3k for the 50 to 64 inchers isn't cheap especially in this economy.I was just about to buy a new tv,when my friend said call and see what they say you bought 5 and loved them,glad I did,so far.Lol I'll let you know what transpires.Good to hear from you.Also please tell me what you think!Thanks. Joe.
post #2761 of 2793
4/7/12 at 4:19pm