Yesterday was an interesting day for me.
I boxed up my LN40B610 and trekked it down to Sam's Club to make a run at returning it. For those who didnt know, prior to 11/01/2009 Sam's Club had a 100% Satisfaction Guaranteed Return Policy. You could return anything at anytime if you werent satisfied. Obviously, that doesnt make sense for electronics such as TVs, but Sams was way late on the draw in making a different policy for TVs like Costco. Anyway, with relatively little trouble, I was able to return my LN40B610 for a full refund since I still had the receipt. The TV had worked for me so far, but with the drop in prices of the new Samsung LCD line, I could get a bigger TV with more features I wanted (such as PIP which the B610 did not have
) and actually SAVE money.
Anyway, I was all set to order the TV from Amazon when I got home, but there was an HHGregg in the same shopping center as the Sams Club, so I figured I would go take a look at the C630 again. As I browsed the TV selection, a salesman was all over me like usual trying to sell me on stuff. I was polite and entertained his pitches. I mentioned that I know they wont price match online retailers and that it can be tough for them to compete with those prices. To my surprise, he says he would price match an online dealer provided it wasnt an obscure dealer. I asked if he could price match Amazon. He pulls out his smartphone, goes on amazon's website to check their price, talks to his manager, and offers me the TV for the same price as Amazon OUT THE DOOR! (including tax). I was pretty ecstatic since now I dont have to wait and I dont have to worry about it shipping and everything. He mentions I will have to drive to another local store to pick it up since they only have the floor model. Its not far so I have no problem with that.
After checking out a couple TV stands to accommodate my bigger TV (I had been using some cheap plastic-type stand for my 40"), I was walking out the store when the manager and the salesman stopped me. Apparently, the other store said there were 'Sold' tags on their remaining 3 46" C630s in stock. The manager said that was a load of bull and they just wanted to hold onto their inventory but there was nothing they could do. I would have to wait about a week to get my new TV. I was disappointed but I told the manager I needed a new TV stand and he offered the one I was looking at for $100 off for the inconvenience of having to wait. As you can imagine, I was pretty much blown away and accepted the deal.
So now I have a TV stand with no TV for a week haha. Still I was impressed by HHGregg's salesman and customer service. I went into there planning on buying nothing and bought 2 things. But I got them at the price I wanted anyway so it works out. Very impressed with HHGregg!
I will post my impressions of the LN46C630 and hopefully some pictures when I get it later this week. I'm still wondering why Samsung hasnt put up the C630 model on their website yet, but thats a different story.