Hi All, just came across this amazing forum and it's certainly a great learning experience. I just got myself a VT20 after reading through the site. However, I have a small suspicion about my unit.
When I turned it on, I noticed at the bottom portion of the screen, where the vierra cast menu normally is, there seems to be some sort of image retention, or burn in of sorts. The panel is not showing any content (in fact just waiting for something to come in on HDMI 2), but there's clearly something visible there.
Being a little suspicious, I checked how to enter the service menu, and try to get a read out of how many power on hours the panel has had. The values read:
Having just gotten the panel, I'm not sure if these values basically mean the panel has had about 4000+ hours of use and it's been turned on/off about 573 times.
I'm planning to give the vendor a call on this, but thought I checked with the experts here if my interpretation is correct.
Also curious, if I may, would be the amount of hours your panels had when you received it? From the other threads or post, most seem to come with about less than 100 hours on the panel.
Hope to hear from you guys soon on this as I suspect I've been taken for a ride. It's supposed to be a new panel, but, didn't seem to be the case. Hope to hear your thoughts on this bits before I engage them and panasonic. Thanks in advance everyone!