Originally Posted by maineiac13
In looking through this thread, the last time I noticed a mention of a problem with lip/audio sync was in 2008. Unfortunately I have a big problem with it at this time.
I live in Thomaston and have Time Warner Cable (via Augusta) including TW HD channels. When I began to notice the problem in the HD channels, I had TW come out and take a look. While the service man could easily see the problem, he did not have a solution for it. He called back to the local office (Rockland) and was told that the problem arises because of the way some of the HD channels get to TW. (I have no technical knowledge of this point but am just repeating what he told me.) He said that some of the HD channels come in a group to TW via Channel 18 and then are upconverted by TW into HD quality and that the problem is that the sync issue is due to the way TW gets the channels in the first place.
He said they are trying to work out the issues but don't know when that will happen.
Is anyone else having this issue (particularly with TW Augusta)...and perhaps more importantly are there people with TW Augusta who are NOT having the problem?
Last night's Academy Awards broadcast on ABC (Channel 708 for me) was particularly bad...the sync problem occured throughout the program as well as on commericals, both network and local.
I am on TWC Augusta and have only seen very brief and very occasional occurences of sync problems. Very rare.
From reading the Forum for years, the problem can be anywhere in the system from the set back to the source and relates to the difference in time that it takes to process video and video. Most of the problems are probably at the converter / tv set location if it is a constant issue.
Your cablebox can be instructed to send a 480i picture to the set or 480p, 720p and 1080i. New sets in the last couple of years can convert the signal received to 1080p. If the box is set to send 480 the tv set has to upconvert a long way to get to 1080p. I ASSUME (don't know, no expert), it might take an extra second to do this.
You might check the twc box to see what level signal is being sent to the tv.
"The User Settings menu can be accessed with your remote control by powering OFF the DCX3200 set top and then pressing the MENU key on the remote control within 2 seconds."
If you don't have this particular converter box, check TWC's website for your make and model. I was suspicious of this little DCX3200 because it was so much smaller than its predecessor, but it has been just fine for more than a year, now.
There are other settings available on the user settings menu and you might want to look them over. The TW installer left the wrong aspect setting on my box and I had to change it.