Official Samsung BD-C5500 master owner's thread - Page 35

Can someone tell me if samsung blu-ray players come with the Korean SBS app.

Mine didn't come with it, but it was added later with an app update.

thanks!

Just took delivery on one of these from Crutchfield today (NIB, $112, free shipping). I got it to replace an Insignia NS-BRDVD3 which was acting squirrelly (have since remedied the issues it had thanks to a kind soul over in the NS-BRDVD3 thread). I downloaded and RTFM before BD-C5500 arrived. Also I have a BD-P1590C in another HT set-up so I'm used to Samsung BR players. Bottom line is that setup went without a hitch, firmware was successfully updated via Internet, and Netflix and Pandora are alive and well.

Try the Vimeo app. See if you fall into the group for which it works, or the the group for which it doesn't work. Still no word from Vimeo on whether they know what the problem is, or when they are going to fix it.

Doesn't work for me. How do I get in the other group?

It loads successfully but doesn't work.

Nobody knows (including apparently Vimeo). For some people it has always worked. For others it has never worked. Nobody seems to have converted from one group to the other. I have a friend who also bought the BD-C5500 at the same time as me, uses the same ISP, and Vimeo works for him and not for me. We're both on the latest firmware. Doesn't seem to be a networking issue (I tried changing routers, and putting the player into the DMZ). My theory is that either the Vimeo server is incorrectly blocking certain Samsung serial numbers due to an error at their end, or there's a bug triggered by the order of loading apps which hasn't been identified yet. Why they wouldn't have been able to fix that in 3 months I don't know.

Interesting theory.

It says there was an error as you search. It basically says an error occurred every time you try to do something. Is that what happens to you?

I hope they fix it. There are several great videos on Vimeo that would be very cool to watch streaming via the BD-C5500.

http://vimeo.com/forums/topic:33636 2 months ago they locked this thread saying "they're working on it".

And last month someone started another thread asking about their progress on this issue, and again the answer was "working on it". The thread starter pointed out that it wasn't in their list of known issues they are working on. There was no response from Vimeo.

I'm pretty sure that the problem is to do with serial numbers. For some reason Vimeo has gotten confused about which Samsung serial numbers are valid, and their server actively is preventing connection by some units. Why they can't fix that I don't know.

I finally emailed accedobroadband.com, as they are the company who wrote the App. It turns out that they actually are "working on it" in that they are pushing Samsung to make firmware updates to fix the problem on these models. I got a response within 3 minutes of sending the email!!
So, it looks like its Samsung that is dragging its feet.

Al

Ok, but blaming someone else's code for a problem and leaving it up to them to fix it is passing the buck. It can hardly be impossible for Vimeo or accedobroadband to fix it when there are plenty of other streaming video apps on the Samsung players that do work properly. Waiting for Samsung to fix a bug on last year's model that only affects one app supplier is probably not a good bet, even if they agreed it's a bug.

I have a Samsung BD-C5500 hooked up to a Denon AVR2310Ci passing video out to a Samsung PN58C6500 Plasma TV and Epson 8350 projector via Monoprice splitter (all through HDMI 1.3 cabling). The problem: Bluray player will not pass 1080p video to either TV or projector through the Denon receiver. If connected directly bluray to TV or projector, 1080p displays just fine. But through the Denon receiver, 720p is the limit. Taking the splitter out of the loop makes no difference. I also have a HTPC passing 1080p video through the Denon receiver to both TV and projector via splitter with no issues. Anyone have a similar issue / suggestions? (Wiring direct from bluray to TV & projector possible but clumsy and inconvenient as it would mean extra splitters and switches to go around the receiver).

just bought one of these players and I am trying to figure out the "network Interference" deal.


any tips?? I've been searching this afternoon and haven't come up with a solution.

The message "Network interference" doesn't actually mean that - it means that you have no connection to the internet. I get it when I forget to plug in the other end of my Powerline ethernet connection.

New software upgrade today: 1021.4

Does anyone know, what bugs were fixed?

Nothing but trouble since hooking it up yesterday, reset several times to no avail. I have it connected to my ethernet cable. When I hooked it all together it went through a bunch of updating. I checked my network connection and it say's it's OK. When I go into Internet@TV it immediately updates firmware and then downloads the Vudo app... it also runs through the motions of downloading netflix, facebook, youtube, netflix, etc. But none are actually downloaded, only vudo. I try to manually download netflix, youtube, etc and I get an error "...Connection failed due to network interference..." I was able to find a few apps that I can download, Gymbox, and some others. But the good stuff, youtube, netflix, etc I can't get. I am pulling my hair out over this because the internet function is the only reason I bought this. Any ideas/suggestions? Thanks!

MeImmortal1,
Re: network interference
A guess: trying rebooting your router: keep your BD player connected and powered on while rebooting (power cycling) your router. The objective here is to get your router to assign a new network IP address for your player. Can't hurt and it might work.

Well, 1 thing it didn't fix is the Vimeo App - still doesn't work.

Whats worse, as soon as I went to "Internet@TV", the Facebook app was deleated - Its no longer available.

WTF is going on?

Wait a day and try again. The Samsung app server sometimes has temporary problems servicing download requests, maybe like now when they're rolling out a new firmware release? I've encountered that sort of problem before, where I couldn't get apps to download successfully, but it was fine again the next day.

Thanks for the warning. The last couple of updates have not been very good news. The last one stuck us with that stupid Samsung Products promotional TV app that can't be deleted from the Recommended apps, and introduced the Vimeo app that doesn't work. Now they're deleting apps?

Thank you Sgooter. And yes, I have tried this a few times, unplugging the router, as well as the cable modem... even resetting (holding stop for 5 seconds) on the BD-C5500. When I go to the Network settings on setup and do a network check, I get checks, all good, IP is good, etc... It just won't allow me to download any apps. I am at wits end and cannot believe this is so hard right out of the box. Are Sony's any easier? I wanted to go with Samsung because their TV's look the brightest and nicest in the stores, and I own an Android Smart Phone made by Samsung that works amazing with never a glitch. I don't know what to do, I may call Samsung tonight and see how many gray hairs that will give me

MeImmortal1,
I bought the BD-C5500 about 6-7 months ago, mainly due its Netflix searchability, which many BD players lack. It was no effort at all to download the Netflix, YouTube, etc apps, so the problem may be a defect in your player; suggest you exchange it for another one.

Yeah, I didn't have any problem downloads apps either.

Big drawback to the Sony is it won't read a ntfs hard drive if you are going to use one.

I'm running Servio on my PC, have folders shared for video and photos. I've noticed that when I am looking at photos, if I go into a folder where you can see the thumbnails, photos that are vertically oriented show up correctly but when I view the photos in slideshow mode, they are not oriented properly. If I click on the tools button there's an option to rotate the image, but it only affects that particular image and only for that viewing. My old WD TV (first gen) could figure this out, and obviously the 5500 sort of knows it since the thumbnail view is correct, but not the slideshow. I looked in the Servio options, didn't see anything there, and also didn't find anything in the 5500 options. Anyone know of a way to correct this, or is it just a limitation of the 5500?
Thanks,
Eric

The original image may have a camera orientation tag in the JPEG file from when the photo was taken, if the camera had an orientation sensor. The image itself is not actually rotated to the correct orientation, but software that reads and understands the tag knows how to display it. However, not all cameras have orientation sensors, and not all image display software knows how to read the tags.

The thumbnail image is a separate item in the JPEG file. The thumbnail image may be rotated differently from the main image, depending on how and when it was created or updated. Some photo album software will rotate the main image without correctly updating the thumbnail, or vice-versa.

If you are serving these images from your PC, the best thing is to make a habit of updating your photo database so that all the photos (and their thumbnails) are correctly rotated in the image file itself. Many photo album and image processing programs will do this for you as a batch operation, using the orientation tag for automatic rotation if available (I use ACDSee, Zoner, or just IrfanView's batch mode). This is a lossless operation, so no need to worry about losing image quality, and it doesn't affect the other image tags.

Discs have been freezing more frequently. Streaming no problem. Does anyone have a solution. Man I've had this player for 6 months.

Reset the player. Then install latest firmware. If it wont work, change it to another one, you have guaranty left.

I tried to update, but it said the 1020.1 I have is the latest. Did they pull 1021.4?

Xesdeeni