Official Samsung BD-C5500 master owner's thread - Page 9

I tested the embedded subtitles and still no luck. On the other hand I can now fast forward up to 3x with MKVs. Today I will test the external subs with MKVs. Some ITU H.264 files I was unable to play are now playing well.

I assume that is not using the standard FF/REW remote buttons but still using the directional keys?

I now see if you press the L/R directional key once it jumps forward/back around 10s but if you hold the button down its more FF like (althou it more of a multi-jump).

Works for me on AVI's and MP4's too.

Kudos to Samsung on improving that!

BTW I now have 4 x BD-C5500C's and 1 x HT-C5500 so hoping Samsung keep improving capability.

Well guess no one could offer an opinion as to why my unit wouldn't play sound from streaming media.
With optical out, no problem, with HDMI, no sound
Called level II support, they were of no use so back it goes.
Hope none of you have this problem also, as it seems to be unresolvable.

I haven't had a problem with mkv on DVD-R and I do it quite often... works fine (other than no subs).

I hear you on the PAL thing tho, I already found that out.


FF/REW work from USB/Disc. Just not thru network for some reason.

From the USB drive (500GB NTFS) I was unable to use the FF/REW (the ones right between AUDIO and PAUSE). I never tried the arrow ones.

For now I am struggling with Avatar in MKV. The movie launched but it is very sluggish like when I try to play on a very old computer. Here is the MediaInfo output. The drive been formated in NTFS under Linux (if it makes a difference).

I am not sure if the FS on the external HDD can cause it, the codecs used or simply the file is corrupted.

As for the subtitle when I verified them they were using UTF-16

The file been created on a Mac so now it is converted to UTF-8 and I used the Win/Dos Line terminator. As i am under Linux I tend to created txt files using the UTF-8/UNIX text format instead of the ASCII/Windows line terminator. I wonder it if will make a difference for the player. Sure thing UTF-16 made on Mac is a no-no for now.

Althou Samsung indicate MKV with H.264(AVC)/DTS I've not had any luck getting any working and have converted those to H.264(AVC)/AC3

Thanks for the advice. Indeed all my other MKVs are using AC3 apart from Avatar. I am a total newbie regarding AVC.

I am converting it right now under Ubuntu 10.04 Lucid 64bit using:

mkvdts2ac3 script

and it require:

libdca-utils
libdca-dev
aften
mkvtoolnix

If this script's working properly is will save me some headaches.

Little correction regarding the audio format:

I recently watched MKV using A_DTS codec without problem.

Worked:
Audio: A_DTS Constant bit rate mode
Video: 720p, Codec: V_MPEG4/ISO/AVC

Sluggish:
Audio: A_DTS variable bit rate mode
Video: 1080p, Codec V_MPEG4/ISO/AVC

Now I am re-encoding the DTS track into AC3 with Avidemux and we'll see.

FYI: the mkvdts2ac3 script just wasted my time.

Background:
1) Samsung LN46C630/610 - has AllShare and could stream from my PC directly
2) Samsung BD-C5500 - has AllShare + Samsung Applications/Internet TV and could stream from my PC directly

Hello guys, I'm trying to solve this mystery as to why my Samsung LCD TV LN46C630/610 could play the following videos whereas my Samsung BD-C5500 which uses the exact same software (AllShare/Streaming) keeps telling me either not supported format or no audio codec......I already updated to the latest FW 1012.6!

1) Could play this video, but saying no audio codec and hence no sound
Format : Windows Media
File size : 359 MiB
Duration : 18mn 9s
Overall bit rate mode : Constant
Overall bit rate : 2 760 Kbps
Maximum Overall bit rate : 5 790 Kbps
Encoded date : UTC 2010-05-12 15:20:24.000
Writing application : Flip4Mac WMV Export Component for QuickTime (Mac) 2312
MediaFoundationVersion : 2.112

Video
ID : 2
Format : VC-1
Format profile : AP@L3
Codec ID : WMVA
Codec ID/Info : Windows Media Video
Codec ID/Hint : WMV
Description of the codec : Windows Media Video V9 Advanced - 960 x 540, 29.97 fps, Q=50 (VBR)
Duration : 18mn 9s
Bit rate mode : Constant
Bit rate : 2 500 Kbps
Width : 960 pixels
Height : 540 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.161
Stream size : 325 MiB (91%)
Language : English (US)

Audio
ID : 1
Format : WMA
Format profile : Pro
Codec ID : 162
Codec ID/Info : Windows Media Audio
Description of the codec : Windows Media Audio V9 Professional - 384 kbps, 48 kHz, 24 bit, Stereo (VBR)
Duration : 18mn 9s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Stream size : 49.9 MiB (14%)
Language : English (US)

2) Wouldn't play, saying not supported format
Format : Windows Media
File size : 89.3 MiB
Duration : 12mn 40s
Overall bit rate mode : Variable
Overall bit rate : 985 Kbps
Maximum Overall bit rate : 1 213 Kbps
Encoded date : UTC 2010-04-29 18:49:26.296
Encoded_With : Sorenson Squeeze
MediaFoundationVersion : 2.112

Video
ID : 31
Format : VC-1
Format profile : MP@HL
Codec ID : WMV3
Codec ID/Info : Windows Media Video 9
Codec ID/Hint : WMV3
Description of the codec : Windows Media Video 9
Duration : 12mn 40s
Bit rate mode : Variable
Bit rate : 850 Kbps
Width : 928 pixels
Height : 522 pixels
Display aspect ratio : 16:9
Frame rate : 20.000 fps
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.088
Stream size : 77.1 MiB (86%)

Audio
ID : 1
Format : WMA
Format profile : Pro
Codec ID : 162
Codec ID/Info : Windows Media Audio
Description of the codec : Windows Media Audio 10 Professional - 128 kbps, 44 kHz, 2 channel 24 bit (A/V) 1-pass CBR
Duration : 12mn 40s
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel(s) : 2 channels
Sampling rate : 44.1 KHz
Bit depth : 24 bits
Stream size : 11.6 MiB (13%)

3) Wouldn't play, saying not supported format
Format : Windows Media
File size : 346 MiB
Duration : 23mn 11s
Overall bit rate mode : Constant
Overall bit rate : 2 087 Kbps
Maximum Overall bit rate : 2 110 Kbps
Encoded date : UTC 2010-03-26 05:24:50.420
MediaFoundationVersion : 2.112

Video
ID : 31
Format : VC-1
Format profile : MP@ML
Codec ID : WMV3
Codec ID/Info : Windows Media Video 9
Codec ID/Hint : WMV3
Description of the codec : Windows Media Video 9
Duration : 23mn 11s
Bit rate mode : Constant
Bit rate : 2 000 Kbps
Width : 720 pixels
Height : 400 pixels
Display aspect ratio : 16:9
Frame rate : 24.000 fps
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.289
Stream size : 332 MiB (96%)
Language : English (US)

Audio
ID : 1
Format : WMA
Format version : Version 2
Codec ID : 161
Codec ID/Info : Windows Media Audio
Description of the codec : Windows Media Audio 9.2 - 96 kbps, 48 kHz, stereo (A/V) 1-pass CBR
Duration : 23mn 11s
Bit rate mode : Constant
Bit rate : 96.0 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 15.9 MiB (5%)
Language : English (US)

To me, it's a mystery cause both my Samsung LCD TV and Samsung BD-C5500 are streaming using the same video files from Windows 7 X64 using wired LAN and using either the default Windows Media Library of Samsung PC Share 4.1.

Thanks in advance for the feedback.

+1

Is not the PCSM software that is rendering the picture - it is the TV or BR player and Samsung have not been consistent (that I've read) across their devices.

I had a lot of problems with WMA files and the C5500 and not tend to recode to MKV or MP4

On video 1 per the C5500 manual supported formats the VC-1 AP/WMA should work but the videos that use VC-1 MP/WMA are not supported.

Hello, thanks for the explanations, much appreciated.

If I'm reading the above correctly, it's the hardware/chips inside the TV/BD player that decodes the video codecs, and since firmware is software, so by updating the firmware is not gonna solve the playing problem, right?

Thanks.

DTS works fine for me too, disc or thru network.

If the chips have the ability to do it, doesn't necessarily mean firmware takes advantage of it. If the chips can't do it, then unlikely they'd do it in firmware alone - however if the chips can do it, then updating firmware could solve it.

I'm finding I'm all too often having to reactivate my player on Netflix. Yesterday it happened twice within 2 hours. I have the latest and maybe not so greatest update.

Anybody else having this happening to them?

My player does the same thing. I have to reactivate at least a couple of times a week. I also have the latest firmware.

Ok with AC3 the movie worked fine. Using the external subs worked fine too. I converted the audio track from A_DTS variable to AC3 constant. I will give a try with MKVs containing A_DTS tracks but VRB to make sure this is the issue (at least on my player). So far all the A_DTS with constant bit rate played well and I was albe to eliminate the FS issues and video issues.

I haven't used Netflix that much, but have only needed to reactivate after a firmware upgrade (although that really shouldn't be necessary).

As I mentioned recently I've gone through two firmware upgrades without them nuking Netflix registration but the one a week ago nuked it and Vudu too.

did you try to put an external .srt subs on the DVD-R along with your video file?

I am looking for a Blu Ray player- but ironically I have no Blu ray discs; I want it for the future, plus the ability to play what I do have- dvds, a netflix account with streaming, divx, mkv, etc.
Since I'm not sure what I want Ive been taking advantage of Costco- and that wonderful return policy.

I bought a Sony BDP-57 (which is the 570), and while I am happy with the dvd playing and the mkv file playing, although im very disappointed that the sony so far doesnt support NTFS and divx (in US).

That led me to look at the C5500 that costco has- and it seems to solve the ntfs and divx problem, as well as a better sharing solution for Win XP- but I see some at AVS and elsewhere complain about the reliability of the Samsung BD Players and Samsung support.

Have you guys been happy with the reliability of your samsung?

This is probably an ignorant question, but should I be able to see my C5500 as a device in Windows 7 (64)?

I've got total visibility of my network on the C5500 end, but I was thinking that I might should be able to see the C5500 on the Windows/PC end. Certainly not to play a BD or anything on my PC, but to perhaps see and/or write to the external HDD that is plugged into the C5500.

Any thing I might be missing to make that happen?

(guess I got a little spoiled with this feature on the WDTV Live!)

kferro-

I don't think it will work that way. The Samsung uses DLNA or uPNP to see other devices on your network; I expect that your "total visibility" only includes devices that have DLNA/uPNP ability.

Most of the early Bluray players had issues so you will find others brands with similar comments.

I had one of the early Samsung players (BD-P1500) and it had its fair share of problemss...... I changed it out 3 months ago to the BD-C5500C and its been glitch free..... I've had absolutely no bluray playback issues. Any streaming issues have been minor and likely due to source material than the player.

I went on to purchase the HT-C5500 as a cheap HTIB for family room (have a superior set-up in my Theatere for prime movie viewing) and it again has been glitch free.

I just purchased another 3 BD-C5500C for bedrooms.

The price at costco was just too good!

I agree. I bought a C5500C for my parents which means I'm the first level help desk :-) . Its been pretty solid. I even have them streaming Netflix and Pandora. The remote isn't always the easiest thing to use (especially when trying to create a station in Pandora) but the player has been pretty solid. Its the first BluRay and HD TV for my parents so its funny when someone pops in a BluRay movie and they just sit and stare at the picture ...

Frank

I hope someone can help me with my problem. Comcast sent out a mailer that advised they were increasing the speed of their service. All you had to do was unplug your modem and wait one minute before plugging it back in. Well, I did that on Sunday and on Monday I couldn't get access to the internet through the player. Everthing (2 computers, xbox360 and a laptop) else works fine.

I've never had issues before and I've rebooted and unplugged everything. The auto feature is not recognizing the IP address (By the way, the player is hard wired.). When I manually enter the IP it recognizes everthing until it gets to the gateway. It says that it can't connect to the gateway. Any tips/suggestions would be greatly appreciated. Thanks!

All I can suggest is to perform a full reset of the Samsung player (press Stop button for more than 5s on the player with no disc inside).

You might also want to completly power down the router again at same time.

As someone already commented DLNA doesn't work that way but Share works fine with the Windows 7 64-bit machine. I may put Servio on it though because I'm not have fond of Share.

Regarding other comments here on the C5500, I do find it a bit clunky compared to the robustness of my original Sony BDP-300 which seemed to have a much better loader and info display was much better. But then I was willing to give that up for 2.0 features, faster BD loads and of course streaming services. And having been bitten in the past by "premium" devices I wanted to get the "most bang for my buck."

So far I have been pretty happy with the bd-p5500

The only trouble I have been having with blu-rays are related to dust or finger prints. Our local video (blu-ray) store doesn't seem to worry about cleaning the discs.

The network streaming seems to work alright but I don't like the Samsung server software as it seems very limited and unstable. Servio seemed to keep the computer processor at 100% for more then 2 weeks before I gave up. I am playing with Tversity now and finding it works well until it crashes. I would suggest not to choose this unit for the DLNA functionality (as I did).

I would love for this player to have a resume function. The bookmarks system works well but requires forethought and a bit of messing around to resume. Especially with built in memory it shouldn't be too hard to remember the play time of at least the last movie.

The rear "wireless adapter" USB port works fine for connecting storage devices allowing the front to stay neat and tidy.

This was our first blu ray player and over all I have been very happy. It seems to load movies fast enough to not have you watching the clock. The HDMI-CEC works well with my 42LG61YD tv. DVDs work fine and the scaling works well. I would like to have access to more than youtube and picasa but I am guessing samsung doesn't care about customers outside Japan/US. Nothing new.

If you aren't worried about 3D then this is good blu-ray player with the potential to be a good media streamer if you can find a good server side solution.

No, but I've read others say that does work.