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Official Samsung BD-C5500 master owner's thread - Page 11

post #301 of 1610
Quote:
Originally Posted by StealthBravo View Post

I go tired of waiting for the PS3 update so I went out and bought the bd-c5500 today but hooked it up to find it didnt have hulu plus. I called today and the rep wouldn't say if it was coming to to the bd-c5500 or not. She also couldn't give me a release date. She said keep checking my player for updates :\\

I can't wait to watch hulu plus on a larger screen than my iPad's. I have already logged some serious hours with hulu plus, its awesome.

I would think Hulu+ would show up since it has come on my Samsung TV (C650). I don't forsee any plans to subscribe though. /Dan
post #302 of 1610
To the people of samsung:

If the player can stream m2ts files then why can't it stream or play mts files? Why the need to rename it? Mts support would be nice because i would like to pull the sd card out of the camcorder and put it in the usb port via a card reader and play it.

btw, m2ts did not work with usb nor streaming thorugh samsung software, only with serviio.
post #303 of 1610
Quote:
Originally Posted by superflysocal View Post

To the people of samsung:

If the player can stream m2ts files then why can't it stream or play mts files? Why the need to rename it? Mts support would be nice because i would like to pull the sd card out of the camcorder and put it in the usb port via a card reader and play it.

btw, m2ts did not work with usb nor streaming thorugh samsung software, only with serviio.

Good question. I wish that it would play .m2ts files over the network or off of a memory stick. Having to rename them is a pain.
post #304 of 1610
Quote:
Originally Posted by judge_dredd View Post

Good question. I wish that it would play .m2ts files over the network or off of a memory stick. Having to rename them is a pain.

To which format do you rename those .m2ts files?
Thanks.
post #305 of 1610
Hi!
I just want to say I bought the BD c5500 today and i totally regret it.
It doesnt play mkv, for a sec i hear sound but then it says "cant support.. (or something)".
It DOES play mp4!! but without sound! Even the audio codec is AAC.
And last: it doesnt play any of my dvd's on the external HDD.
So its rubbish, tomorrow i bring it back to the store. (and even that guy of the store was convinced everything should work fine, fine my @SS)
Friendly regards from Belgium
post #306 of 1610
Quote:
Originally Posted by ActionJackson197 View Post

Hi!
I just want to say I bought the BD c5500 today and i totally regret it.
It doesnt play mkv, for a sec i hear sound but then it says "cant support.. (or something)".
It DOES play mp4!! but without sound! Even the audio codec is AAC.
And last: it doesnt play any of my dvd's on the external HDD.
So its rubbish, tomorrow i bring it back to the store. (and even that guy of the store was convinced everything should work fine, fine my @SS)
Friendly regards from Belgium

Have you confirmed that your MKV's and MP4 are using the supported Audio/Video codecs.

All of my BD-C5500's (I have 4) have no issues playing MKV's and MP4. When they don't its because either the audio of video codec is not supported.
post #307 of 1610
Did the player do a firmware upgrade? The firmware on the player is probably several versions old. Newer firmware may solve the problem.
post #308 of 1610
im gonne update it first
post #309 of 1610
Quote:
Originally Posted by BritInVA View Post

Have you confirmed that your MKV's and MP4 are using the supported Audio/Video codecs.

All of my BD-C5500's (I have 4) have no issues playing MKV's and MP4. When they don't its because either the audio of video codec is not supported.

im gonna update it first
post #310 of 1610
Quote:
Originally Posted by superflysocal View Post

To the people of samsung:

If the player can stream m2ts files then why can't it stream or play mts files? Why the need to rename it?

Guess the same reason regular DVD players don't like .mpeg, but change to .mpg plays fine. Should not be any reason to limit extensions to 3 characters. /Dan
post #311 of 1610
Ok, i did the update and the mp4's play fine now. Still have problems with some of the mkv's and DVD's dont play from the hdd. But its ok, im gonne keep it
Thanks for the advice! (now i can watch Rambo!!! )
Friendly regards from Belgium
post #312 of 1610
Quote:
Originally Posted by Peetu73 View Post

To which format do you rename those .m2ts files?
Thanks.

I believe just rename to extension to '.mts' or '.ts' /Dan
post #313 of 1610
Quote:
Originally Posted by BritInVA View Post

I've not and I have 4 BD-C5500's and 1 HT-C5500, but not sure how often we pause that long.

What media - Blu-ray, DVD, Streaming or anything?

It only seems to freeze when Bluray's are paused for a long time.

I also noticed on Samsung's website they advertise:
Quote:


PC Streaming
When you use the PC Streaming function, content stored on a PC can be directly streamed to the Blu-Ray player (wirelessly or via ethernet connection), allowing you to enjoy your favorite media files in a home cinema setting.

I didn't see this listed in the manual, how do you use/enable this feature.
post #314 of 1610
Quote:
Originally Posted by danki6x View Post

I would think Hulu+ would show up since it has come on my Samsung TV (C650). I don't forsee any plans to subscribe though. /Dan

NO hulu+ OR facebook on the non 3d players, just verified from 3 dif samsung reps. Im pretty pissed about this. There is NO reason the non 3d players cant support this. They are just trying to squeez more $ out of people. What a shame, i really like the 5500
post #315 of 1610
Quote:
Originally Posted by DaveHCYJ View Post

I also noticed on Samsung's website they advertise:PC Streaming
When you use the PC Streaming function, content stored on a PC can be directly streamed to the Blu-Ray player (wirelessly or via ethernet connection), allowing you to enjoy your favorite media files in a home cinema setting.

I didn't see this listed in the manual, how do you use/enable this feature.

It's called Allshare and you need to run dlna software. Samsung provides this software for xp called PC Share Manager:
http://org.downloadcenter.samsung.co...5312/setup.exe

This thread has more info on allshare and alternatives to the samsung software: http://www.avsforum.com/avs-vb/showthread.php?t=1237704
post #316 of 1610
Yeah, the rep gave bad info about hulu . Luckily I'll be able to get it on the xbox, which is a much faster interface then the samsung apps
post #317 of 1610
Quote:
Originally Posted by suzook11 View Post

NO hulu+ OR facebook on the non 3d players, just verified from 3 dif samsung reps. Im pretty pissed about this. There is NO reason the non 3d players cant support this. They are just trying to squeez more $ out of people. What a shame, i really like the 5500

This is my big issue when you purchase these type of devices from the major CE manufacturers. They change there ranges at least yearly and ditch there previous consumer base for improvements and just support bug fixes.

I understand they are out to make money but do they really think we are going to change devices on a yearly basis? I'd be happy to pay for firmware/ software upgrades for increased functionality after they have removed the product from its sales portfolio.
post #318 of 1610
I must have missed the public clamoring for 3D. When did that happen? No, I think the CE manufacturers woke up to the fact that they had sold through a large number of HD sets that won't need replacement for a few more years and so they better "make" those sets obsolete by convincing the public they "must have" a new 3D set. I don't think its going to work.
post #319 of 1610
Had to reactivate my player on Netflix again! Is this happening with other brands or Samsung models or are we just the lucky ones?
post #320 of 1610
No sometimes the firmware upgrades knock out the registrations. With Netflix you should the app should generate a key code that you just re-enter when you log into the Netflix website though I seem to remember it was a little difficult to find the page where you entered it. Vudu sent an email when the firmware knocked out the registration but I had to call because their email was a little misleading as how to re-register.
post #321 of 1610
Quote:
Originally Posted by Brian Conrad View Post

No sometimes the firmware upgrades knock out the registrations. With Netflix you should the app should generate a key code that you just re-enter when you log into the Netflix website though I seem to remember it was a little difficult to find the page where you entered it. Vudu sent an email when the firmware knocked out the registration but I had to call because their email was a little misleading as how to re-register.

If this was meant for me, I didn't do a firmware upgrade. Netflix just sometimes "loses" it's activation on the player and I have to reactiviate it on the website. It's not difficult to do, but is a pain and happens way too often.
post #322 of 1610
Quote:
Originally Posted by Rogus View Post


If this was meant for me, I didn't do a firmware upgrade. Netflix just sometimes "loses" it's activation on the player and I have to reactiviate it on the website. It's not difficult to do, but is a pain and happens way too often.

This happens on my player too
post #323 of 1610
I purchased a new Samsung Blu-ray player(BD-C55000) to use with my Samsung LCD TV (LN46A750R) for the BDLive and Anynet+ feature but when I try and play a Blu-ray the source keeps jumping from the HDMI-3 input source where it physically connected to the TV and Anynet+ BD Player connection. It does this switching after each beginning chapter about 5 times before the movie actually plays. Can you tell why this is happening. Also, I have to run the movie at the with Blu-ray Player HDMI output setting Movie Frame(24 fs) = On or the movie pops real loud and and the video freaks out. Why is this? My TV should be compatible. Please help, I went samsung over Sony for the compatibility.
post #324 of 1610
Quote:
Originally Posted by Rogus View Post

If this was meant for me, I didn't do a firmware upgrade. Netflix just sometimes "loses" it's activation on the player and I have to reactiviate it on the website. It's not difficult to do, but is a pain and happens way too often.

I'd let both Samsung AND Netflix know. Nothing like a little corporate interaction to get these problems solved (like Netflix asking Samsung what the hell are they doing).
post #325 of 1610
Quote:
Originally Posted by enigma9o7 View Post

It's called Allshare and you need to run dlna software. Samsung provides this software for xp called PC Share Manager:
http://org.downloadcenter.samsung.co...5312/setup.exe

This thread has more info on allshare and alternatives to the samsung software: http://www.avsforum.com/avs-vb/showthread.php?t=1237704

Thanks for the info. Bummer this doesn't work with the Windows 7 "play to" feature. Oh well I guess its a cool bonus I didn't even know I had before.
post #326 of 1610
Quote:
Originally Posted by Brian Conrad View Post

I'd let both Samsung AND Netflix know. Nothing like a little corporate interaction to get these problems solved (like Netflix asking Samsung what the hell are they doing).

Haha. That's exactly how it works with big corporations. Wrong. Just a bunch of pointing fingers at some one else as the problem. It just happened again. Was watching a Netflix movie. Went to the menu to choose a different movie and it asked me to reactivate. The reason I was trying to find out if it was this particular player model as having an issue is because I will either return this one if it's just my player and get another or go with a different brand if it's the model.
post #327 of 1610
Quote:
Originally Posted by Rogus View Post

Netflix just sometimes "loses" it's activation on the player and I have to reactiviate it on the website. It's not difficult to do, but is a pain and happens way too often.

Quote:
Originally Posted by Brian Conrad View Post

I'd let both Samsung AND Netflix know. Nothing like a little corporate interaction to get these problems solved (like Netflix asking Samsung what the hell are they doing).


There is a bug with Netflix. Generally, streaming movies work very well and I like the service. The bug is that in order to set up the device you have to enter a special code at the Netflix website on your computer. That's not a big deal, except every week or two Netflix will refuse to stream video unless I enter a new code. This means that I have to get up from my couch, go over to the computer, wait for it to boot, open a browser, go to Netflix, login, navigate to the account information, search around to find out where I'm supposed to put the code, then enter the code, and then return to the couch.

Firmware updates make no difference. Netflix says that it is a Samsung problem. Samsung refuses to answer support e-mails. I have no idea whose problem it is. All I know is that if I were to shop for a Blu-ray player again, I would not buy a Samsung.
post #328 of 1610
I recently replaced a older upconverting dvd player with the Samsung BD-5500C. At first I thought it was bad discs from netflix, but now I realize the problem is the same for all discs as well as Vudu HDX. We can barely hear voice dialog. We connect the the bluray to our receiver via optical cable(It does not have hdmi input). I have tried recalibrating everything to no avail. I plugged in 2 non blu ray players and there is no problem with the sound. I have googled, but have not found much other than this seems common when connecting directly to a tv set. not av receiver.

Any thoughts?
post #329 of 1610
Quote:
Originally Posted by Marc0000 View Post

There is a bug with Netflix. Generally, streaming movies work very well and I like the service. The bug is that in order to set up the device you have to enter a special code at the Netflix website on your computer. That's not a big deal, except every week or two Netflix will refuse to stream video unless I enter a new code. This means that I have to get up from my couch, go over to the computer, wait for it to boot, open a browser, go to Netflix, login, navigate to the account information, search around to find out where I'm supposed to put the code, then enter the code, and then return to the couch.

Firmware updates make no difference. Netflix says that it is a Samsung problem. Samsung refuses to answer support e-mails. I have no idea whose problem it is. All I know is that if I were to shop for a Blu-ray player again, I would not buy a Samsung.

I just checked all mine (4 x BD-C5500 and 1 x HT-C5500) and only on one of the BD-C5500 did I have to enter the Netflix code. Problem is this was only recently installed and I don't recollect if I registered in with Netflix. I'll keep an eye on this and report if I have issues...... but it does not seem to be a generic issue with the player.
post #330 of 1610
Quote:
Originally Posted by BritInVA View Post

I just checked all mine (4 x BD-C5500 and 1 x HT-C5500) and only on one of the BD-C5500 did I have to enter the Netflix code. Problem is this was only recently installed and I don't recollect if I registered in with Netflix. I'll keep an eye on this and report if I have issues...... but it does not seem to be a generic issue with the player.

Thanks, I would appreciate it. I didn't have the problem immediately. Sometimes it takes a few weeks between demands for a new activation code, but last night my Samsung player demanded one and it was only last Friday since the last time. The activation code problem doesn't seem to correlate with anything -- amount of time streaming, calendar time, time of month, firmware updates, etc. I'm clueless. Sadly, Netflix was clueless too, and would only say that they are "working on it with Samsung." As I said Samsung won't respond to emails.

I've had my C5500 since the beginning of March. I use it with my Samsung 860 Plasma.
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