The Official LG xxPK550 Owner's Discussion Thread [no price talk] - Page 111

Originally Posted by Andrew P

Is this a plasma feature? Its been awhile since I've owned a plasma tv.

Originally Posted by Jimrod

I don't think it's the technology, just poor QC - these "dirty" areas don't move, they are in one place so it's most likely some kind of dirt/residue inside the panel - it's annoying but mainly only visible on pans of solid colour, sometimes it bugs you sometimes it doesn't, depends on the content but I find I can live with it as the rest of the set has no problems.

Originally Posted by Andrew P

Is this a plasma feature? Its been awhile since I've owned a plasma tv.

Originally Posted by Jimrod

I don't think it's the technology, just poor QC - these "dirty" areas don't move, they are in one place so it's most likely some kind of dirt/residue inside the panel - it's annoying but mainly only visible on pans of solid colour, sometimes it bugs you sometimes it doesn't, depends on the content but I find I can live with it as the rest of the set has no problems.

Originally Posted by wiersch

But I wonder what all these returns cost them and what they do with the returned units.

Originally Posted by AlanBuck

My Panasonic didn't have the issue. I am sure they vary from sample to sample. I would return yours if it bugs you.

Originally Posted by Andrew P

It bugs me because it's noticeable enough but it's not easy for me to return a 50" tv unless hhgregg is willing to come to the house and exchange it for me. Just sounds like the issue is hit or miss and an exchange won't guarantee anything.

I bought this so I would stop using my projector as often but that probably won't be the case now.

Originally Posted by Andrew P

It bugs me because it's noticeable enough but it's not easy for me to return a 50" tv unless hhgregg is willing to come to the house and exchange it for me. Just sounds like the issue is hit or miss and an exchange won't guarantee anything.

I bought this so I would stop using my projector as often but that probably won't be the case now.

Originally Posted by AlanBuck

Did HH Gregg deliver it? If so they will swap it out for 14 days. I went through THREE Whirlpool refigerators recently to get a good one. They cheerfully swapped them out each time. Talk to the store manager and the sooner the better...don't let your 14 days run out.

Originally Posted by Andrew P

My friend picked it up from hhgregg. My concern is that I really don't want to get the same issue over and over again. From the sounds of it this is pretty common.

Originally Posted by AlanBuck

They would probably deliver a new one and pick the old one up if you pay for it. If you are not happy I would def try another one. I made the mistake of getting a SXRD, and after the 2nd one was still not right I gave up and kept it when I could have gotten a refund...BIG mistake that ended up being a 6 month battle with Sony until they finally hauled it away and refunded my money. Try another one, and if still not happy get your money back. Before that though I would look at the display models at stores and see if you notice the same issues. If so you may just want to move on and get your money back now.

Originally Posted by AlanBuck

My Panasonic didn't have the issue. I am sure they vary from sample to sample. I would return yours if it bugs you.

Originally Posted by Hawkeye101

Well I just got mine exchanged. Bright red flashing pixel on it. I can't believe it. I'm returning this set and I'm not getting another one. I'm done with LG for now. I'm either going to wait and buy another LG later in the year and hopefully the newer sets will be fine, or buy a Samsung, or wait until next years Panasonics.

Not very impressed here LG!

Back to my old reliable Samsung LCD for now.

Originally Posted by magdielito

I exchange 4 PK550 to have one without dead pixels i do not recommend to buy it online.is a great tv but multiple dead pixels is common on this set dont know why but is proof other than that it have a perfect 24hz and a awesome picture quality with a lot of room to tweak the picture with 2 isf calibration modes i have the 60"pk550 i don't regret the purchase even with 4 exchange is the best bang for your buck.worth every penny.

Originally Posted by Hawkeye101

Well I just got mine exchanged. Bright red flashing pixel on it. I can't believe it. I'm returning this set and I'm not getting another one. I'm done with LG for now. I'm either going to wait and buy another LG later in the year and hopefully the newer sets will be fine, or buy a Samsung, or wait until next years Panasonics.

Not very impressed here LG!

Back to my old reliable Samsung LCD for now.

Originally Posted by ubermeister

You do realize often times dead pixels will go away as the TV gets broken in. I had 3 on my screen the two that blinked red and white went away after about 80 hours or so. The other one only shows up on blue colors and even then I have to be about 2 or 3 feet from the screen. Honestly if there is only one flashing pixel I'd consider it win. These things happen with every other manufacturer. Anyone here can tell you no TV is perfect. One or two dead pixels is going to happen at some point. With 2,052,000 pixels on the screen it's amazing there aren't more dead ones.

Originally Posted by JL-KA

ONE PROBLEM THAT I NEED HELP WITH!!!
I can't get our Comcast remote to recognize the TV! I tried the methods/code they have listed here http://www.comcast.com/MediaLibrary/...ents/codes.pdf but it didn't work for me.
IF ANYONE ELSE WITH COMCAST CAN LET ME KNOW IF/HOW THEY PROGRAMED THEIRS, I'd appreciate it. I tried calling but they told me that they would have to send a tech out and they charge you like 25 bucks to do that. Ridiculous. Thought I'd check here before going that route.

Thanks,
Justin

I've decided to try to exchange mine. There are two big issues:
* It buzzes loud enough to hear at my normal listening position. I haven't read many complaints about this so I assume this isn't normal. UPDATE: Tightening the back screws helped reduce the buzz.
* There's a piece of lint under the glass that is annoying and distracting (see photo I uploaded). Can't really see from normal viewing position, but combined with issue #1, I'm not happy.

Good things:
* Relatively inexpensive for a 60" TV
* Does have some great picture quality, but unfortunately black level doesn't seem to be as good as my older Pioneer 5080HD, but it's still pretty good when the brightness is adjusted down a bit
* Proper viewing/processing of 24P material like Blu-ray movies

Other cons:
* Relatively highly reflective screen - so windows or lights in the background could be a problem
* Questionable quality control

Other:
* My TV was manufactured in Feb 2010, even though I received it in August, 2010

UPDATE on 2010-08-26:
* My replacement came today (thanks Amazon for great service - I highly recommend you buy from them).
* The new set (also manufactured in Feb 2010, even though I ordered in August, 2010) also had buzzing and had screen defects as well, in at least 3 places (I did a white wash to see them). I did not accept this set. It also made a popping noise while doing the white wash, which concerned me.
* I'm going to keep my old set. I later learned that I was able to significantly reduce the buzzing my tightening the screws in the back (which I learned from messages about this issue posted on the Internet). Unfortunately the LG tech didn't know about the "screw tightening trick" and just said the buzzing was normal, but when I heard the buzzing while watching TV from my normal viewing position about 12.5 feet away, I decided that amount of buzzing couldn't be normal. I've since reduced the buzzing by tightening the screws. The buzzing is still there, but it's not so bad anymore.

I'm sticking with my 3 star rating because of the quality control issues with this set, the buzzing, and the highly reflective screen, but it can produce some great picture quality.

Originally Posted by Zuk109

Wow , that's some serious glare.

Please share your thoughts after your new shades , I'm seriously considering the 60" but have 3 windows facing the tv I'm afraid of.

Originally Posted by eyeofthestorm


I haven't forgotten, but I'm having another issue with delivery. The package made the local hub too late to go on a truck, or so I thought. I just checked & the UPS website states "Tendered to local post office". Now WTF? I live in a densely populated area & have never had UPS hand off a package to the USPS. I'd really like to find out if they fit so that I can mount them or return them. If they do fit I'll take pictures from the same view as the original shot so that the difference can be seen. It doesn't make sense to me to return a set because of glare if an inexpensive fix makes the issue go away.

Originally Posted by Zuk109

So much for service , now UPS passes the buck instead of fulfilling their obligation ?

Originally Posted by Hawkeye101

... great blacks that stay that way...