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* Official * Cyberlink PowerDVD 10 Ultra thread - Page 34

post #991 of 1609
Sorry, I guess the attachment didn't stick. Let's try this again.
post #992 of 1609
Nope still nothing :/
post #993 of 1609
Quote:
Originally Posted by harvey13matt View Post

For anyone finding this, check to make sure your video cards is set to render 'Full (0 - 255)' palete when playing videos. My Nvidia drivers default to 'Limited (16 - 235)' after new drivers are installed.

This setting can be found for Nvidia owners in the Nvidia control panel under 'Video', 'Adjust video color settings', 'With the Nvidia settings', Advanced tab, 'Dynamic Range'.

Until I manualy force this PowerDVD is washed out with no black depth. You can see the change happening if you flick between 'full' and 'limited', while looking at PowerDVD Playing.

There is a setting also for this in ATI CCC setings, but I am not sure where.

This only works if your graphics card actually *has* that setting. Mine doesn't, and still there were no brightness issues up until the non-Mark II version of PowerDVD 10 Ultra. This was when my PC still ran under Vista, but it *does* work faultlessly with a trial version of Arcsoft Total MediaTheatre 3 under Windows 7 as I mentioned before, so the absence of any such setting as you are mentioning should not matter.
post #994 of 1609
Quote:
Originally Posted by Bob Giberson View Post

Anybody seen this? I finally gave up on Cyberlink's support, (contracted out to a company in India where all the techs have American names), as the three techs all provided me solutions that didn't work. And yes, I actually paid the thirty bucks on top of the cost of the cost of the software hoping a real time conversation might deliver some results.

I am done with Cyberlink.

Quote:
Originally Posted by Wytchone View Post

What as the issue other then them outsourcing tech support?

I have had horrible results from Cyberlink support as well.
And, no, I do not have an issue with tech support being outsourced.
But, they are expected to provide a solution to their customers problems (not excuses and not just a generic 'try this'). I have had 20+ support tickets to Cyberlink support since installing PowerDVD9 6 months ago and have posted here & even PM'ed Tom with my issues and copies of my support tickets. No Luck with a solution. I have posted in their forum as well with no results.
I will not pay for a phone call as I believe support should be free.
My issues were getting sent invalid keys, links to download(try this version) that were locked, and once their software was finally installed and running I was not able to install any of their patches for having an invalid registration or key. I described these issues in detail with screen snap shots. Support would respond by telling me 5-6 days later that it was a known issue and they were working on it, by patient, it will be taking care of.
Pure B.S.
I'm happy for those that have had success with Cyberlink as it does seem like a high quality product, It's just not worth my time and was a waste of my money.
post #995 of 1609
So... is this software STILL broken?????? I haven't seen one update that says its fixed it's Media Center playback issues!?!

Cyberstink, get it together! Fix your software! I mean...

this is comical at best...
post #996 of 1609
Here's a Solution

Unacceptable
post #997 of 1609
Hi.
Can i ask if there are new version of VC-1 loader (MPC-HC) ?
The version i tryed (hxxp://www.avsforum.com/avs-vb/showthread.php?p=18361179) causing lot of stuttering for me. If i remove "CyberLink VC-1 MPCMPG" from already created graph in graphstudio and connect splitter directly to decoder (yes, it is possible), it plays perfectly. Sample i am trying is M2TS, VC-1i.
post #998 of 1609
Quote:
Originally Posted by izoard View Post

Here's a Solution

Unacceptable


It's not they're fault, they honestly just don't know what they're doing over there... HORRIBLE programmers, maybe they should look into hiring some talent?
post #999 of 1609
Quote:
Originally Posted by hoborg View Post

Hi.
Can i ask if there are new version of VC-1 loader (MPC-HC) ?
The version i tryed (hxxp://www.avsforum.com/avs-vb/showthread.php?p=18361179) causing lot of stuttering for me. If i remove "CyberLink VC-1 MPCMPG" from already created graph in graphstudio and connect splitter directly to decoder (yes, it is possible), it plays perfectly. Sample i am trying is M2TS, VC-1i.

Speaking of VC-1

Had a bizarre failure. Still using PowerDVD 7.3 for some things, and it stopped decoding VC-1. MPEG2, AVC are just fine. Any BD or file with VC-1 at first has no picture, then freezes and crashes the app. Reinstallation (many many times) has no effect. Using a DirectShow filter app and changing the merit didn't help either.

Other PowerDVD versions are unaffected. Win 7 x64.
post #1000 of 1609
Guys can you help? I cannot get any sound out of Powerdvd when launching movies via media center with a mounted Blu Ray ISO. Powerdvd is set to HDMI pass through and to decode PCM in powerdvd.

I can hear sound just fine if I play a blu ray OUTSIDE of media center but if I launch it within media center no sound. Both in and out of media center are configured for HDMI pass through and PCM decoding. My recieving is capable of decoding all HD formats and I have had this setup working in the past. I can't figure out what I am doing wrong this time.
post #1001 of 1609
AFAIK, that's a known issue for some people that's not been fixed by Cyberlink.
post #1002 of 1609
Quote:
Originally Posted by SamuriHL View Post

AFAIK, that's a known issue for some people that's not been fixed by Cyberlink.

Figures....... Thanks for the info. Any work around? My previous PC worked fine with this software.
post #1003 of 1609
Quote:
Originally Posted by sethhobrin View Post

Figures....... Thanks for the info. Any work around? My previous PC worked fine with this software.

I don't know. I don't have this problem myself, but, I've seen it reported several times throughout this thread and it's never been fixed. It only seems to happen in the MC plugin. I really have no idea what causes it or why it's not consistent. I don't believe anyone who has it has ever found a solution though. I could toss an idea out there like maybe try the Realtek HDMI driver (or conversely if you're using that, try the ATI HDMI driver) and see if that helps, but, somehow I doubt it.
post #1004 of 1609
I've been evaluating the trial of PDVD 10, MarkII for a few weeks. I find there are a lot of things to like about it in Cinema Mode and its Media Center integration as well as its DVD playback performance, however, a couple of things really prevent me from purchasing the software.

1. Sometimes when placing a disc into the drive, PDVD tries to play it and I see the activity icon for a few seconds, but then the disc is never played even if I click restart or resume. I have one physical Blu-ray drive and 1 VCD so I don't know if this is confusing PDVD or what. If it doesn't work, I have to close out of PDVD and 7MC and retry or reboot. This is a showstopper for me.

2. When clicking the "Info" button to bring up the PDVD overlay menu, the Media Center popup dialog displays and then I have to click more info on the dialog to get to the overlay menu. The overlay then quickly disappears before I can make a selection. I can workaround the issue using the left or right directions on the IR remote, but this method doesn't work well when Universal Blu-ray titles are used because those titles use the left and right directions. Ultimately, I can live with this because I have a Harmony Remote and I can program it to use a right-mouse click to bring up the menu overlay which gets around this issue.

I contacted the Cyberlink support and they said the following

Please note that trial version has less features. In case you are facing the issue when trying to use trial version then I suggest you to purchase the full version of PowerDVD 10 Ultra software and then try to use its features. Additionally, please make sure that you have latest display card drivers.

In case you are not satisfied with the software then you can return it for full refund within 30 days from the date of purchase.


Does anyone see either of these issues with the full PDVD 10 product?
post #1005 of 1609
Quote:
Originally Posted by SamuriHL View Post

AFAIK, that's a known issue for some people that's not been fixed by Cyberlink.

What about earlier versions no longer decoding VC-1?
post #1006 of 1609
Quote:
Originally Posted by PeterTHX View Post

What about earlier versions no longer decoding VC-1?

I'm sorry. I have no knowledge of that issue at all. Maybe someone else knows?
post #1007 of 1609
Quote:
Originally Posted by PeterTHX View Post

What about earlier versions no longer decoding VC-1?

Have you updated your video drivers recently? The video driver might no longer support VC-1 decoding perhaps?
post #1008 of 1609
i just noticed that my nvidia control panel has pdvd listed in the profiles list. can changing these settings affect display quality? i thought this only applied to games...
post #1009 of 1609
hi guys, I have a Panasonic 3d tv and like many of you I still cannot enjoy 3d blu-rays...I have an ATI card and most propably will need a new card and head over to NVIDIA once they have HDMI 1.4 cards, but my question is: why can't we at least get 1080i 3d support with Powerdvd? If the info floating around about future ps3 3d playback is correct the ps3 will only support 1080i but it will at least play 3d blu-rays, why not our HTPCs?
post #1010 of 1609
Thread Starter 
Quote:
Originally Posted by olli66 View Post

hi guys, I have a Panasonic 3D TV and like many of you I still cannot enjoy 3d blu-rays...I have an ATI card and most probably will need a new card and head over to NVIDIA once they have HDMI 1.4 cards, but my question is: why can't we at least get 1080i 3d support with PowerDVD? If the info floating around about future ps3 3d playback is correct the ps3 will only support 1080i but it will at least play 3d blu-rays, why not our HTPCs?

Stay tuned.

Tom
post #1011 of 1609
Thread Starter 
Quote:
Originally Posted by PeterTHX View Post

Speaking of VC-1

Had a bizarre failure. Still using PowerDVD 7.3 for some things, and it stopped decoding VC-1. MPEG2, AVC are just fine. Any BD or file with VC-1 at first has no picture, then freezes and crashes the app. Reinstallation (many many times) has no effect. Using a DirectShow filter app and changing the merit didn't help either.

Other PowerDVD versions are unaffected. Win 7 x64.

PeterTHX,
What model graphics card / chipset do you have? What driver version are you using? Keep in mind that accelerated decoding is done on your graphics chip.

Tom
post #1012 of 1609
Quote:
Originally Posted by CyberlinkUSA View Post

PeterTHX,
What model graphics card / chipset do you have? What driver version are you using? Keep in mind that accelerated decoding is done on your graphics chip.

Tom

GeForce 470GTX, latest drivers (64-bit 258.96) Windows 7 Ultimate x64 on an Intel Core2 2.4GHz, P45 Intel chipset.

The demo version of PowerDVD 10 decodes VC-1 BDs just fine, as do various other media players that include it. It's only my full bought version of PowerDVD 7.3 Ultra that cannot.
post #1013 of 1609
Thread Starter 
Thanks Peter. We'll see if we can duplicate the issue.

Tom
post #1014 of 1609
Thread Starter 
This might interest you...

http://www.tomshardware.com/reviews/...50,2734-3.html

Our update to PowerDVD 10 should be available soon, supporting NVIDIA's R260 driver.

Tom
post #1015 of 1609
I was wondering about that. Sweet. I said on another thread I'm going to be in the market for a cheap card for my bedroom HTPC soon and the 4xx series has my attention. But one thing that bothers me about those cards that madshi pointed out is the power consumption is through the roof. NOT good for an HTPC case. In any case, I'd like to see if there are any issues bitstreaming with these cards.
post #1016 of 1609
Thread Starter 
Quote:
Originally Posted by SamuriHL View Post

I was wondering about that. Sweet. I said on another thread I'm going to be in the market for a cheap card for my bedroom HTPC soon and the 4xx series has my attention. But one thing that bothers me about those cards that madshi pointed out is the power consumption is through the roof. NOT good for an HTPC case. In any case, I'd like to see if there are any issues bitstreaming with these cards.

NVIDIA's newest cards are the first to support HDMI 1.4 stereoscopic output, Blu-ray 3D MVC hardware acceleration and Blu-ray audio bitstreaming (with the R260 driver and the forthcoming PowerDVD 10 update). Power consumption and fan noise are a factor when you are gaming, but for HTPC applications like Blu-ray playback I think that you'll find that these cards are very cool and quiet.

Tom
post #1017 of 1609
Quote:
Originally Posted by CyberlinkUSA View Post

NVIDIA's newest cards are the first to support HDMI 1.4 stereoscopic output, Blu-ray 3D MVC hardware acceleration and Blu-ray audio bitstreaming (with the R260 driver and the forthcoming PowerDVD 10 update). Power consumption and fan noise are a factor when you are gaming, but for HTPC applications like Blu-ray playback I think that you'll find that these cards are very cool and quiet.

Tom

Well, in my bedroom environment I just added a 1.4a capable receiver but I still lack a TV capable of 3D. It's a 120Hz Samsung LCD panel but not 3D capable so I'm outta luck on that one anyway. I wish there were some numbers on power consumption at idle and/or when playing a blu-ray just so I can see how it compares to AMD's stuff. Don't forget, also, that AMD's 3D capable solution will be out in a few weeks with the 6xxx cards. It's going to be an interesting race between the companies now that nVidia has finally embraced the HTPC market.
post #1018 of 1609
Quote:
Originally Posted by CyberlinkUSA View Post

NVIDIA's newest cards are the first to support HDMI 1.4 stereoscopic output, Blu-ray 3D MVC hardware acceleration and Blu-ray audio bitstreaming (with the R260 driver and the forthcoming PowerDVD 10 update). Power consumption and fan noise are a factor when you are gaming, but for HTPC applications like Blu-ray playback I think that you'll find that these cards are very cool and quiet.

Tom

Has anyone published power numbers for HTPC use?
post #1019 of 1609
Tom, forgot to ask. Is PDVD9 going to get an update for nVidia bitstreaming, as well, or just PDVD10? Thanks!
post #1020 of 1609
Thread Starter 
Quote:
Originally Posted by SamuriHL View Post

Tom, forgot to ask. Is PDVD9 going to get an update for nVidia bitstreaming, as well, or just PDVD10? Thanks!

I'll have to check.

Tom
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