As promised here is my report with the firmware update that I received in the mail from Samsung last week.
As mentioned on another post the 1019 firmware update doesn't work; this has been confirmed by Samsung customer service, mater of fact the file won't even load, you get an error message " no file present".
So I went to Best Buy on Friday, May 28 to have them install the firmware update on the 7000 series Led TV. The sales rep just told me that the Samsung rep was in last week and updated the firmware but decided to use mine anyway. While watching the screen during the update it say that is was updating version 1014 to 1017 ( so I don't believe a firmware update was performed as mentioned).
OK, the TV restarted after the firmware update was installed and we started Monster vs Aliens, turned on the glasses and presto/chango, the picture still suffered from ghosting and was NOT improved at all.
When will this problem be fixed?
I have already returned my 8000 series, which by the way is now reduced another $300.00 or so from when I purchased it.
Also other posts have mention that updating the 3D player has helped with the ghosting issue but this is not true either since I updated mine and it didn't make a difference; why would it. I am using a 1.4 HDMI cable so this is not the problem either.
Right now it's just a very good expensive 2D LEd TV.