Originally Posted by Spanbauer
I'm presumably going to be in the same boat as I have a bd-up5000. However, I would assume Samsung will either release a firmware upgrade for all of none of their older players. The 5000 combo player has had a more recent firmware upgrade than their 1000 model, the first blu-ray player they released.
I had one of the first 5K's in my area, but sold it off along with the 20 or so HD DVD titles that I had collected a number of months after the HD DVD format was killed off.
Here is the latest from my friend with the BD-UP5000
Note - this was his second contact with Samsung regarding the issue. His first attempt resulted in Samsung suggesting that he perform a reset, and re-apply the v1.04 firmware. He did, and of course the issue remained unchanged.
Please wait for a Samsung Agent to respond.
You are now chatting with 'Pamela'
Visitor: Hi. I was wondering when a firmware update will be avaial for my Blu-ray player Bd-UP5000. I have the current release but yet Avatar says I need an update to play movie.
Pamela: What is the firmware version on your player?
Visitor: Version 1.4, which is the latest on your download center for my player.
Pamela: Yes it is the latest firmware version on your player
Visitor: Does that mean one is not in the works adn any other 20th Century movie I can't watch??
Pamela: Just to confirm, all the other discs works fine with no issues on your player?
Visitor: Correct, this is the first time I have ever encountered a red screen after loading saying that my player needs an update adn to check manufacter's website. I have been extremely please with thsi player until that night. ;-)
Pamela: I apologize for the inconvenience. It appears to be a firmware issue, we had similar issue and we forwarded the issue to product support department. New firmware will be releases as soon as possible.
Now then, don't you think that it would be prudent for the studios or companies mastering the release, to inform hardware manufacturers of an upcoming change to the DRM, and perhaps... oh, ...I don't know, provide them with a sample of material utilizing the new DRM for the purpose of testing, so that they may in some way have a firmware update ready to release? Call me crazy... SHEESH!!! SAMSUNG!