Benq w6000...a few problems

Normally I would work on my new projector until I get everything worked out, but I am only allowed 4 lamp hours to decide if I need to return this projector without penalty.

BenQ W6000
Using onkyo sr805 and PS3 with a 25ft HDMI cable.
Also dish network HD receiver ( I believe 1080i only)

I just installed the W6000 tonight. The first thing I noticed is that the image appears grainy(on dish hd for sure). I doubt seriously that it's the projector. It's more likely a setting on the W6000, sr805 or the dish receiver.

I switched over to the PS3 (set to 1080p) and put in a Blu-Ray disc and immediately the projector started jumping from full brightness to very dark and continued to jump back and forth.

I am thinking that it maybe a processor conflict between the sr805 and the W6000. I have used this same set-up with other projectors without problems.

I did a search on the forum and did not see the same problem with other W6000

Any suggestions would be appreciated.

Thanks,
Pokerman

I have the updated firmware. It seems to have a real problem switching between resolutions. I tried setting my dish network box to 720p instead of 1080i. I couldn't see a lot of difference. When I changed back to 1080i, the projector went to black every time I tried to turn on dish. I had to shut the projector down to get it to show dish again. It has also started the back and forth from Very dim to bright while using dish as well. I have looked through the menus of all of my equipment to see if there was anything that needed to be changed and couldn't really find anything. I have also searched the web and have not found any similar problems with this unit. I have a heavy duty hdmi cable, although I don't know if it's 1.3 certified or not.

After listening closely to the projector, I think it is definitely an iris issue. I can hear the iris close every time the screen goes dim. It's so dim I can't read the menu. I think it's just a bad unit. I'll be sending it back asap.

Just as an update.....I called to get a RMA number today and the tech told me they have a lot of problems like mine from lamps being jarred loose during shipping. So he told me to take the lamp out and put it back in again. I tried it and it did not help. If anything it was worse. I even tried changing cables and going directly to the projector (bypassing the Onkyo sr805). No change. It's going back tomorrow, but it is definitely spooking me about having them send me another one. It must be a good machine since I have seen very few complaints after the original firmware update.

Pokerman

Final update.
Thanks for all the help and messages. I received the replacement w6000 today. It does not have any of the problems that manifested in the first one. The first unit (and original subject of this post) was definitely bad. The bad news for me is that the second one only has the 1.0 firmware. I will be sending it back on Monday.