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DirecTV HD DVR - HR2*/ HR34 Master Topic: one thread for all - Page 55

post #1621 of 1949
7/3/12 at 7:00am
I have the HR24/100 and since the last software upgrade I've been having a couple of problems. Software version: 0x5d2 thur 6/21.

First, when I switch between a SD picture and HD picture the screen turns green for a few seconds. This isn't a big deal but weird. I've tried turning on/off the Native setting but it didn't make any difference.

Second, when I'm watching a program and want to switch to another channel I'll press the chanel number, ie: 360, it shows on the top of the screen but about 30-40% of the time it won't switch the channel. I have to do it sometimes 2 or 3 times for it to change.

Has anyone else noticed this?
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post #1622 of 1949
7/4/12 at 5:30am
Is your remote set for RF or IR?
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post #1623 of 1949
7/4/12 at 5:35am
Quote:
Originally Posted by joed32 View Post

Is your remote set for RF or IR?

It's set to RF.
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post #1624 of 1949
7/4/12 at 8:02am
I've had exactly the same problem of the channels not switching. It's still occurring as of this morning. The entered channel number appears at the top of the screen in its normal location, but the new channel is ignored and no switching occurs. As long as the numbers appear on the screen, RF or IR certainly cannot be the issue. I've also had a strange issue with closed captioning since the software update. I was seeing just the top half of the words. Tough to read. The CC problem does appear to have gone away.
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post #1625 of 1949
7/4/12 at 8:53am
Quote:
Originally Posted by mjh99 View Post

I've had exactly the same problem of the channels not switching. It's still occurring as of this morning. The entered channel number appears at the top of the screen in its normal location, but the new channel is ignored and no switching occurs. As long as the numbers appear on the screen, RF or IR certainly cannot be the issue. I've also had a strange issue with closed captioning since the software update. I was seeing just the top half of the words. Tough to read. The CC problem does appear to have gone away.
I've had this happen too, but it seems to only happen the first time after a FW update.
If it's a problem for anyone, try "select" after the entry, or go to the three digit channel number, as this only happens to me with my local channels. 11 may not take, but 011 does, or 11 enter does.
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post #1626 of 1949
7/4/12 at 10:20am
For me, the problem occurs with the entry of 1 digit, 2 digits or 3 digits. Using the "Enter" button does seem to assure that the switch occurs. The non-switching problem has continued to occur all ten days since the 6/25 firmware update. As I was testing just before submitting this message, the non-switching failure rate was roughly 50% without using the "Enter" button.
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post #1627 of 1949
7/4/12 at 10:44am
Quote:
Originally Posted by mjh99 View Post

For me, the problem occurs with the entry of 1 digit, 2 digits or 3 digits. Using the "Enter" button does seem to assure that the switch occurs. The non-switching problem has continued to occur all ten days since the 6/25 firmware update. As I was testing just before submitting this message, the non-switching failure rate was roughly 50% without using the "Enter" button.

You might want to take the time to post this here: http://www.dbstalk.com/showthread.php?t=206134
DirecTV does read this thread.
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post #1628 of 1949
7/5/12 at 9:13am
Quote:
Originally Posted by veryoldschool View Post

Sounds like you're having more rainfade than you should be.
You might want to call DirecTV and see what the whole home upgrade will cost [or what deal if any they'll make you].
This will upgrade the dish/LNB to a SWiM, which does help with rainfade [to some degree] as it will amplify weak signals.
The coax will be checked and the multi-switch will be replaced with a splitter and a power inserter will be added [to power the SWiM].
The HR20-100 can work, but they also have been troublesome as they need a special setup to work with the DECA [coax networking]. Sometimes the HR20-100s get replaced during the install.
I'm on a SWiM and the only time last year I had signal issues was for maybe 15 mins during a very heavy thunderstorm.


Thanks for the information. I Just got off the phone with D Customer Retention. Here is what they offered. They first offered nothing, and a $50 service call to look at the dish. I pushed back and they offered an "upgrade" to Whole Home with the existing 4 HD DVRs that we have, dish re-alignment, and $30 credit per month on the account for 2 years a $50 install fee to cover everything. I took this, but insisted I would not agree to a 2 year commitment. I tried for the HR34, but they would do nothing except the $399 price. Other than 5 tuners vs 2, am I missing anything not getting the HR34?

A couple of other questions:

We have an oval 3 LNB dish with 4 (i think cables running into the house). Will the dish or LNBs need to be replaced? Are the 4 cables sufficient?
2 of the HR21-1000 receivers are on the second floor with no wired internet access. Does the new setup allow for internet connection via the coax now? The tech was not clear on this.
Does replacement for the multiswitch become the connection for Ethernet into the system?
Currently, 2 tuners require two coax connections in each room. Will the new setup reduce this to one? House was originally wired with 2 connections in each room.
Are there any provisions for local OTA channels? We lost this when the HR20-100s were installed.
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post #1629 of 1949
7/5/12 at 6:22pm
Quote:
Originally Posted by barhoram View Post

Thanks for the information. I Just got off the phone with D Customer Retention. Here is what they offered. They first offered nothing, and a $50 service call to look at the dish. I pushed back and they offered an "upgrade" to Whole Home with the existing 4 HD DVRs that we have, dish re-alignment, and $30 credit per month on the account for 2 years a $50 install fee to cover everything. I took this, but insisted I would not agree to a 2 year commitment. I tried for the HR34, but they would do nothing except the $399 price. Other than 5 tuners vs 2, am I missing anything not getting the HR34?
A couple of other questions:
We have an oval 3 LNB dish with 4 (i think cables running into the house). Will the dish or LNBs need to be replaced? Are the 4 cables sufficient?
2 of the HR21-1000 receivers are on the second floor with no wired internet access. Does the new setup allow for internet connection via the coax now? The tech was not clear on this.
Does replacement for the multiswitch become the connection for Ethernet into the system?
Currently, 2 tuners require two coax connections in each room. Will the new setup reduce this to one? House was originally wired with 2 connections in each room.
Are there any provisions for local OTA channels? We lost this when the HR20-100s were installed.

With four DVRS now there isn't much you'll be missing from the HR34. picture in picture is one and it's a lot faster than even my HR24s.
Your current dish/LNB needs to be changed, and only one coax is used. This gets split to feed each DVR, but each DVR only needs one input, so the second coax will be unused and can be re-purposed for OTA.
The SWiM & Whole home [aka DECA] has all the DVRs networked, but you will need another DECA to connect to your home networking for internet access. One DECA or CCK as they call it now shares access to everything on the coax network.
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post #1630 of 1949
7/5/12 at 6:40pm
Quote:
Originally Posted by barhoram View Post

We have an oval 3 LNB dish with 4 (i think cables running into the house). Will the dish or LNBs need to be replaced? Are the 4 cables sufficient?

Probably neither. They'll add a SWiM 8 multi-switch (since you have 8 tuners).
Quote:
Originally Posted by barhoram View Post

2 of the HR21-1000 receivers are on the second floor with no wired internet access. Does the new setup allow for internet connection via the coax now? The tech was not clear on this.

Yes, they'll add DECA which will network all the DVR's via coax.
Quote:
Originally Posted by barhoram View Post

Does replacement for the multiswitch become the connection for Ethernet into the system?

No, the DECA does.
Quote:
Originally Posted by barhoram View Post

Currently, 2 tuners require two coax connections in each room. Will the new setup reduce this to one? House was originally wired with 2 connections in each room.

Yes, it will be reduced to one per DVR.
Quote:
Originally Posted by barhoram View Post

Are there any provisions for local OTA channels? We lost this when the HR20-100s were installed.

You'll need an AM21 which will allow for OTA.
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post #1631 of 1949
7/5/12 at 7:32pm
Quote:
Originally Posted by barhoram View Post

Are there any provisions for local OTA channels? We lost this when the HR20-100s were installed.

As mentioned, the AM21 adds OTA tuner capability and integrates the local channels into the guide. One caveat - if you're interested in specific digital subchannels as a reason for purchasing the AM21 and adding OTA access, you might want to check with people in your local area to see if any of them are unavailable on DirecTV. For example, one of our local subchannels carries the AntennaTV lineup but there's some error on DirecTV's end that they have been glacially slow to address. The end result is that that channel isn't viewable. And there's also been talk of DirecTV not adding any additional future subchannels, claiming that the bandwidth needed to download guide data is the reason. Hope that helps...
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post #1632 of 1949
7/6/12 at 6:45am
Quote:
Originally Posted by Stew4msu View Post

Probably neither. They'll add a SWiM 8 multi-switch (since you have 8 tuners)..
The SWM8 is only used when there is also a World Direct dish to combine.
Otherwise it's the cheaper SWiMLNB.
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post #1633 of 1949
7/6/12 at 6:47am
Quote:
Originally Posted by SVTarHeel View Post

As mentioned, the AM21 adds OTA tuner capability and integrates the local channels into the guide. One caveat - if you're interested in specific digital subchannels as a reason for purchasing the AM21 and adding OTA access, you might want to check with people in your local area to see if any of them are unavailable on DirecTV. For example, one of our local subchannels carries the AntennaTV lineup but there's some error on DirecTV's end that they have been glacially slow to address. The end result is that that channel isn't viewable. And there's also been talk of DirecTV not adding any additional future subchannels, claiming that the bandwidth needed to download guide data is the reason. Hope that helps...
While this is true, it's not with the HR34 to my surprise.
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post #1634 of 1949
7/6/12 at 6:58am
Quote:
Originally Posted by veryoldschool View Post

The SWM8 is only used when there is also a World Direct dish to combine.
Otherwise it's the cheaper SWiMLNB.

Even if the Dish is currently on a 2 story roof?

I think the average installer opts for simplicity over cost.
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post #1635 of 1949
7/6/12 at 7:24am
Quote:
Originally Posted by Stew4msu View Post

Even if the Dish is currently on a 2 story roof?
I think the average installer opts for simplicity over cost.
While a tech may take that approach, it isn't policy.
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post #1636 of 1949
7/6/12 at 9:25am
Gotcha, understood.
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post #1637 of 1949
7/10/12 at 11:54am
Install went well. He re-aligned the dish and tightened it up. Installed the new LNB and the new SWIM (4). Now we have two tuners and network in all rooms (were limited by single coax runs in 2 locations before). The only problem with the new whole home setup is I have to wade though lots of of kids recordings now. Will have to read up on the functionality more...perhaps there is a way to filter those out.

Andy
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post #1638 of 1949
7/10/12 at 12:34pm
Quote:
Originally Posted by barhoram View Post

Install went well. He re-aligned the dish and tightened it up. Installed the new LNB and the new SWIM (4). Now we have two tuners and network in all rooms (were limited by single coax runs in 2 locations before). The only problem with the new whole home setup is I have to wade though lots of of kids recordings now. Will have to read up on the functionality more...perhaps there is a way to filter those out.
Andy

Turn off sharing on whatever DVR you are recording the kids shows on. This will keep those recordings from showing up anywhere else, however, that also means they can only watch the recordings on that DVR.
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post #1639 of 1949
7/10/12 at 2:39pm
Quote:
Originally Posted by barhoram View Post

The only problem with the new whole home setup is I have to wade though lots of of kids recordings now.

If the kids' recordings are on one DVR, you can also use the yellow button to filter the list on 'your' DVR to show only what's been recorded locally.
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post #1640 of 1949
7/11/12 at 8:34am
Three weeks with the HR34... all I can say is WOW!!! No problems what so ever, I even moved some recordings from the regular DVR to the HR34 just to consolidate and to organize things. Everyone in the family loves it, no more conflicts with any recordings. Great engineering DTV. smile.gif

My next debate is wether or not to replace a DirecTivo with another HD/DVR. The reason for it is that I can pull recordings from it and either archive them to DVD/CD or transcode them to be used with any mobile device (ipad/ipod). Don't want to deviate the thread too much but a quick question. Anyone would comment on Nomad?
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post #1641 of 1949
7/11/12 at 8:55am
Quote:
Originally Posted by superleo View Post

Three weeks with the HR34... all I can say is WOW!!! No problems what so ever, I even moved some recordings from the regular DVR to the HR34 just to consolidate and to organize things. Everyone in the family loves it, no more conflicts with any recordings. Great engineering DTV. smile.gif
My next debate is wether or not to replace a DirecTivo with another HD/DVR. The reason for it is that I can pull recordings from it and either archive them to DVD/CD or transcode them to be used with any mobile device (ipad/ipod). Don't want to deviate the thread too much but a quick question. Anyone would comment on Nomad?

I think Nomad is great.

It's not a streaming device, but that's why I like it.

I can transfer any show on my DVR's to just about any portable device (tablet, phone, etc.) for later viewing, and because it's not a streaming device, no internet connection is needed to watch them.

I haven't used my Nomad as much lately, because I'm not really traveling any more, but a few months ago I was traveling a lot and loved being able to watch my recorded shows at the airport, on planes, in my hotel, anywhere.

The downside is that you have to transfer the shows ahead of time (since it's not a streaming device) and if you're gone from M-F, you can't watch a show that records that week (until you get home and transfer it), but those weren't really issues for me.

I mostly use it to record movies and such from HBO and others and then watch them from my tablet.
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post #1642 of 1949
7/11/12 at 9:04am
Quote:
Originally Posted by Stew4msu View Post


I think Nomad is great.
...
I mostly use it to record movies and such from HBO and others and then watch them from my tablet.

Thanks Stew, any known ways, or possible at all, to archive to DVD/CD?
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post #1643 of 1949
7/11/12 at 3:27pm
Not that I've heard.
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post #1644 of 1949
7/11/12 at 3:30pm
We lost all of Viacom's channel just to let everyone know. Big dispute going on. Some people from dbstalk have called and got credit or some free channels or some even got NFL ticket for free. Worth a try I guess. I'm new though not sure how much leverage I would have being still in a contract but they did promise me those stations.
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post #1645 of 1949
7/12/12 at 2:32am
I was offered Nomad for $50 off, is it worth it?
Btw is there any way to stream to your ipad from HR34 DVR? while on the same network?
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post #1646 of 1949
7/12/12 at 7:26am
Quote:
Originally Posted by zoro View Post

I was offered Nomad for $50 off, is it worth it?
Btw is there any way to stream to your ipad from HR34 DVR? while on the same network?

If you're looking for just a streaming system then nomad is probably not for you. You need to plan ahead and tell nomad to transcode whatever program you want, which runs in real time, and then download it to your device which is much quicker. That said the beauty of nomad is that you don't need a network connection to view the content when away from home. Sling is great when you have a good network connection, but when you don't have one or the bandwidth is contrained the nomad is better solution.

As for streaming to your iPad from a HR34, not at this time, but there's rumors that they're working on it. You can stream live programming from a number of cable channels to your iPad with the current software when on the same network as your DIRECTV HRXX's.
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post #1647 of 1949
7/12/12 at 8:42am
Quote:
Originally Posted by rad View Post

As for streaming to your iPad from a HR34, not at this time, but there's rumors that they're working on it. You can stream live programming from a number of cable channels to your iPad with the current software when on the same network as your DIRECTV HRXX's.

It is quite funny how DTV has similar technologies but at the same time the final implementation is different. DTV has the ability to stream recorded programs from the DVR to a PC and can also stream certain live channels from the DVR to the IPad. However, the app for the IPad can not stream recorded shows while the software for the PC can not stream live channels.

I can see where the IPad might have some hardware shortcomings to play files from the DVR (maybe), but there shouldn't be any hardware issues playing live streams to a PC (one would think).
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post #1648 of 1949
7/12/12 at 8:54am
My hr34 is great (upgraded from hr22) but my Hauppauge hr pvr no longer works. Does the hr34 still do simultaneous hd out on component along with hdmi?
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post #1649 of 1949
7/12/12 at 9:12am
Quote:
Originally Posted by superleo View Post

the app for the IPad can not stream recorded shows while the software for the PC can not stream live channels.

This has been frustrating for me. I am interested in buying an iPad and had hooped I could stream recorded shows from my networked DVR.

I originally joined AVS to get info when Time Warner 'upgraded' the software on the DVR I had with them. One of the first things I learned is how uniquely people valued various features. In the case of DirecTV, I have zero interest in ever streaming live channels but can think of dozens of times when I'd like to view a recorded item on some other platform than the attached TV.
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post #1650 of 1949
7/12/12 at 9:30am
Quote:
Originally Posted by SVTarHeel View Post

[

This has been frustrating for me. I am interested in buying an iPad and had hooped I could stream recorded shows from my networked DVR.
...

The IPad app, IMO is very cool. It canalso be used as a remote and to search and setup recordings. When it first came out, and no one at the house knew what it could do, I would change the channel on the tv with no one else knowing... "Daaaaaaad, there something wrong with the TV!!!" very funny until they realized that it was me from the IPad.
Now, if it could play recorded shows from the DVR, or even better if you could choose to save it in the device to watch latter (Nomad like implementation), then it would be a KILLER application.
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