Originally Posted by veryoldschool
You might want to recheck this.
"Leased with Agreement" is standard.
"Lease Without Agreement" doesn't make much sense.
"Owned Without a Lease" also doesn't make sense as Owned means not leased.
"Owned Without an Agreement" isn't common but is an option. I've added several owned receivers without a program commitment/extension.
The regular monthly subscription / service fees are the same for a leased or owned receiver.
Maybe the best/worse example of this is if you have a RVU TV and want to use it as a Genie Client. Even though you aren't using a receiver, you pay the additional monthly fee for the service.
Have now had a follow-up conversation with D* Customer Retention, and the contradictions continue. (If what one CSR has told you does not subsequently hold up, what does that say for any other statements, on the part of whichever CSR you happen to speak to, on any occasion ?)
The 2nd. CSR reaffirmed that you can get a leased
receiver (or more than one receiver) from them
from them), with NO contract extension. (That must be the "Leased Without Agreement".) With this option, you must pay a substantial amount for each receiver up-front, and said equipment must be returned to D* whenever service is terminated. In other words, it remains their
Contrary to what you and others have said, she told me that there is -- effectively -- NO
"Owned Without an Agreement " That is to say, Yes, you can
own the hardware and not have to return it -- ever
-- but then you must still obtain a new access card for each receiver, and the very fact of activating this new access card will initiate a fresh 24-month contract ! No exceptions. If correct, that is one huge Gotcha, and completely torpedoes the premise so many buyers and sellers are operating under, on eBay and wherever else.
D* will not sell you hardware that you own, with no contract, for any amount of money. Neither will Solid Signal. I haven't canvassed a bunch of other vendors, but this makes me wonder where these "$600. (New) receivers, but you OWN it, free and clear" figures are coming from ? Buying it WHERE?
Even if these can be found, somewhere
, that access card activation = Extension thing would still nail you.
There seems to be a fine line in the distinction they make between "replacements" (even for dead or defective receivers) and "upgrades" , even if we are only talking like for like, same class of equipment. A "replacement" is whatever they choose to send you: most likely a refurb; might be a 24, a 23, or even something older. The replacement I was sent for my one non-DVR receiver was a pretty beat up refurb, and I just won't go that route again. If you are so fortunate as to get a brand new HR24 from D*, replacing your dead HR23 or HR24, they can and will consider this an "upgrade." At least, that's what I got from a lengthy, detailed conversation with Retention CSR #2. No chance of my jotting it down too quickly, this time.
She told me she was sorry if their policies were not to my liking, but the D* policies are what they are, and she was not free to alter them, and did not want to misrepresent them. She added that I was free to go over any of this with a supervisor.