Originally Posted by mjbuoni
Good point - go through the motions that they want you to, and if the issue is not perfectly resolved, immediately contact them again. I doubt they will be too surprised to hear if you are still having problems and will then be more likely to offer a replacement model if it comes to that. Just sucks that it is a drawn out process
Went through the motions today and here is the report
Sharp contracted Service Tech was professional and listened to me.
Sharp sent a "NEW" main board. This board actually was defective from the get go it appears. The display would not work if power was removed, instead it would turn on and then off with the power light blinking green.
Service Tech put in original board and said a new replacement will be ordered. I felt the Service Tech did a good job, and I know Sharp support is trying to fix the issue but until Sharp comes out with a real fix I doubt this is going to happen.
I checked and both my original board and the NEW replacement to fix the issue were the same part number and version (F). This leads me to believe that Sharp has not addressed the issue and is just swapping parts to see if it gets fixed. My guess is that either the board itself has a component that is subpar or the firmware needs updated.
I am not sure I am going to do next. I will keep everyone updated on what transpires.