Quote:
Originally Posted by GrizzlyD 
1) Odd "sparkles" on top edge and right edge of the screen. They were always there and never went away.
2) Extremely bad IR (image retention) I could have netflix menu up for 30 secs and it would be there for up to 20mins after.
3) 3d glasses (SSG-2100AB starter kit) consistently lose sync multiple times throughout any film/source
I began some troubleshooting and evetually enlisted support and here are the results.
1) Apparently this is a known issue with this model and Samsung has their techs lower the voltage on the set which completely eliminates the "sparkles" and significantly "reduces" IR issues
2) They did some testing and determined the X and Y boards (they called them) are bad on my set and in need of replacing. They claim they are responsible for wiping away images and are necessary to kill IR issues. (i am still waiting on them to come and replace this)
3) I've attempted many of the suggested fixes online and even replaced the started kit with another one. The opaque tape method hasn't helped and I am wondering if it isn't the fault of the previously mentioned X and Y boards.

1) Odd "sparkles" on top edge and right edge of the screen. They were always there and never went away.
2) Extremely bad IR (image retention) I could have netflix menu up for 30 secs and it would be there for up to 20mins after.
3) 3d glasses (SSG-2100AB starter kit) consistently lose sync multiple times throughout any film/source
I began some troubleshooting and evetually enlisted support and here are the results.
1) Apparently this is a known issue with this model and Samsung has their techs lower the voltage on the set which completely eliminates the "sparkles" and significantly "reduces" IR issues
2) They did some testing and determined the X and Y boards (they called them) are bad on my set and in need of replacing. They claim they are responsible for wiping away images and are necessary to kill IR issues. (i am still waiting on them to come and replace this)
3) I've attempted many of the suggested fixes online and even replaced the started kit with another one. The opaque tape method hasn't helped and I am wondering if it isn't the fault of the previously mentioned X and Y boards.
Ok. The contractor (samsung repair person) came today with replacement boards. Only, those idiots at samsung marked me down as having a PN58C8000 so he came with the wrong parts as I have a PN50C8000. Either way we went back to BB and they agreed to ship/deliver me a new set on the 1st of January. Here's hoping the replacement set is better!





















