Originally Posted by nycpenn
I had tried all that. Disconnected the antenna wire, all cables, unplugged over night, etc. Could not do a soft reset as the dvr would not response. Still under warranty so its going back for a replacement. When I called them, they acted like they didn't know about the bug in the firmware for dst. Once I pointed out it was a known bug and posted all over the net, they admitted they knew about it, and that the unit was most likely dead at that point. Lucky its still under warranty. Thanks for your input although.
If you haven't sent it back yet...
1. unplug unit and disconnect antenna
2. replug and wait for "Downloading Program Guide" to finish and immediately press the DVR button (before it loops and reboots again)
3. If sucessful, go to the Menu-->Setup-->Sytem Setup-->Factory Defaults-->Reset Factory Defaults. When it reboots and you get the "Point Antenna-Find New Channels" screen, replug the coax antenna in and select find new channels and go thru the install process. (If not sucessful in #2, you may try pressing Sys Info button at the same point in #2 or hitting "Cancel" when you see the "Downloading Program Guide" begin and immediately pressing Menu and going to #3)
So far, trying these methods has saved me from a dead DVR about 4 times!