*Official* Denon AVR-1911/791 & AVR-2311CI/891 Owner's Thread - Page 115

I reset the AVR, it blinked with 1 sec intervals to confirm. Turned the HD Radio back on and I had to turn it to -35 before I could make out the words to the song. I take it, I need to send it back?

Unless you want to try the reset a few more times ... yes, that is your best option. Leave it unplugged over night and try the reset again tomorrow.

Thanks JD for your help today. I will give it one last try overnight.

I am setting up my friends 1911. I can turn the receiver on and adjust volume with the remote but can't access the menu. Did I hit a button wrong or something?

Thanks
Moto

^
You need to press the AMP button first, then the MENU button.

Thanks man, that was fast.

Moto

Hi Guys,

I recently got the Denon 1911 a couple weeks ago. The sound is amazing but there is one thing that is driving me nuts.

I used to have an old Yamaha and the thing I loved most was I could run the radio or other music while watching my sat or video game system.

I can't figure it out for the life of me. How the heck can I use the Ipod feature while I am trying to see the video of my PS3 or Satellite box.

Is this even possible? I've read through the whole manual and tried searching. Can't see to find much discussion or solutions at this point.

Any ideas guys??? Or do I have to run multiple cables (component and optical) to my TV and the receiver instead of just the HDMI.

You have several options actually ...

(1) Run HDMI cable from the sat box to the TV with optical to the 1911. Then you can watch TV and listen to any audio source from the 1911.

(2) Connect a component/optical from the sat box to the 1911 and when the audio source is selected, select the sat box with the Video Select setting (this does not work with HDMI sources).

(3) Connect the audio source to the same labeled jack as the video source name (if analog) or if digital "assign" it to the same name as the video source (eg. SAT/CBL). Then change the INPUT MODE setting for the sat box to either "digital" or "analog" as appropriate depending on the audio connection used.

If you're talking about Zone 2 playback, you can only play sources provided via stereo RCA cables..... See page 39 in the manual (I have an 891 so yours may differ), no audio down conversion

I called Denon and the guy had me change the input source to +6db. He also wanted to know the speaker recommended power. Polk website says 20-275w, but the gentleman said this doesn't help him. Pretty much he thinks its the speakers and if I'm not satisfied to send the AVR back. Unfortunately this doesn't help me one bit.

Does this sound like the speakers to you guys? Are the polk monitor series weak, or do they need a lot more power then the 2311 supplies? Should I expect any different results if I exchange for the same receiver? Let alone the handshaking issues that test patience levels beyond anything I've known. Are the handshaking issues with every AVR?

^^
It's certainly possible that it could be the speakers. They are fairly efficient so do not need more power than the 2311 can provide. Do you have another receiver or can you borrow one to confirm they work or not? Why aren't you able to return the AVR?

Hello everyone...

So, I've had this AVR (1911) for a couple of weeks now and it wasn't until yesterday that I wanted to watch Dish content without actually powering up the receiver... I thought this receiver had a pass-through that allowed me to watch TV+Dish without turning on the receiver (like I used to do with my Sony HT-CT100 soundbar setup).

So question is, can this be done?!?
Do I need to set something up differently so that I can turn on the TV + Dish without the AVR?

Right now I have:

Dish HD --> AVR HDMI
PS3 --> AVR HDMI
AVR --> TV

Is the only workaround to do:

Dish HD --> TV (via HDMI)
TV optical out --> AVR optical out

so that I can watch Dish content with TV sound without turning
on amp???


Thanks.

KyleF I have monitor 40s, 60s and CS2 they have no problem outputting more sound than I need at -20 dB. If I were you I would unplug one speaker and then the other make sure the connections are solid, also make sure that you did not take the metal bridge off the back of the speakers. But they should work fine and do with my AVR-791. That is assuming you are not deaf or used to massive sound levels. It is highly unlikely that your speakers are ALL bad. Also I think you said you do not have your subwoofer yet so set the speakers to large so they send the low frequencies over to the speakers.

Set all output levels to 0 dB for every channel to start. Also it seems to me the problem is most likely your input source or something. I have different devices that have different levels. IE the usb stick runs best around -30 dB and the cable runs best around -24 dB. So try different input sources and adjust the volumes on those input sources to 100% or full then turn it down with the AVR.

Yes. The "HDMI Control" setting (p. 57) must be set to ON from it's factory default setting of OFF. Then set the "Standby Source" to the specific HDMI jack the Dish is plugged in to.

JD - unfortunately I don't have another AVR to test. Also, I can return the AVR, I'm just waiting a call back from stereo advantage. I think I might run up to best buy to hear their Denon AVR's.

Awesome!
I'll get into that and check it out.


Thanks for the quick response!

Pub - thanks for your reply, I was hoping to hear from a monitor set owner. I checked all the wiring with the Denon support and everything wad good. Also the output is equal from the FL C FR speakers so its not like one is louder or clearer. At -20 it's not even close to the sound quality you'd hope for watching a movie. I will play around a bit more on the input sources. Thanks!

Kyle.

Are you sure is not the source?
I'm just asking cause I'm experiencing more or less the same issue as you but it's usually with my Dish box. In order to listen to TV content at a "good" listening level, I need to turn up the volume quite high actually (especially for the HD channels!!). If it is the standard SD channels I'm watching, a good comfortable (i.e. NOT loud) level is like from -15 to -25... When an HD channel is selected, I actually have to go from -15/-25 to -3 or more...

This doesn't happen with the PS3 though.
Listening to MP3's only, it gets really loud from -5 to -13, and at comfortable levels from -15 to -30... (same with Blu Ray movies).

Also, what is the problem with increasing the level/volume?
I don't get why you would like to watch a movie at -20 if it doesn't sound loud enough, why not drive it to whatever number/value makes you comfortable?!? (it's not a smart-ass question, I really want to know! ).


Thanks.!


P.S. If it matters, I have Cambridge S30 as fronts, S50 as center, Emotiva Ultra 10 as sub.

Gel - I have no problem cranking it up to -5 or whatever if needed. I set the input source to +12db and it was a noticeable difference. I'm going to get a sub cable now. I was under the impression you didn't have to blast it to hear a decent sound. One last thing. I can't even use the xbox 360 as the video keeps cutting out. Is this run 1 hdmi cable output a hoax or is there a solution? Thanks again all.

Ok.
I get you.
I guess the unit goes from like -85 to +20?
So yeah, I guess we should be hearing sound coming from -60 on... again, it could be sources though. I haven't tested the FM antenna or anything so maybe that will produce higher output at lower numbers!?!

For that other issue with the XBox, did you:

1) Tried another HDMI slot on the AVR?
2) Replaced BOTH (from Xbox to AVR, and from AVR to TV) cables with new ones?
3) Changed the startup order (i.e. first turn on the TV, then the AVR, then the XBox)?
4) Checked connectors for vibrations due to sound or any other movement that might be disrupting connection?



Thanks.

Is it possible to activate the audyssey bypass L/R with a 2.1 setup on the 2311 for using audyssey only on the subwoofer?

^^
AFAIK, sure ...... although not sure why you'd want to do that. That setting is a Denon setting and not recommended for use by Audyssey.

Forgive me if this has been addressed, but I searched the forums and couldn't find an answer.

The short description:
Original setup with 1909 was separating HDMI from BD player to audio ->amp and video-> 3D TV = no issues
New setup with 891 both audio/video -> amp, video works for a few seconds, flickers, and then goes blank.

Long description:
I recently upgraded my 1909 to an 891 to allow for 3D playback from my BD player. The receiver is all setup, but video playback from the BD player is not working correctly. I have a Panasonic BDT300 and it was previously working perfectly with the 1909 and outputing the video directly to the TV and using the second HDMI for audio to the amp only. Since hooking up the 891, I have changed the BD back to the default HDMI settings with audio/video both being output through same connection.

I think this is a sync issue or perhaps a HDMI conversion issue, but when I try to play anything from the BD player (even the standby screen with no disc inserted) I get about 3-5 seconds of normal video display, then a little flickering on the lower 1/3 of the screen and then either a gray static screen to black or a green screen with vertical lines. If I select another input on the amp (DVD for instance) and then select the BD input again, it does the same thing with a few seconds of normal operation and then the video goes wacky. During this, the audio works perfectly.

Just to rule out initial troubleshooting, I have tried:
changing inputs
changing HDMI cables (all cables are 1.4)
turning i/p conversion off

This ONLY happens with the BD player. I have no trouble with the DirectTV box. The BD player works perfectly if I use the second HDMI output and send audio to the amp and video to the TV. fF I try to send both from the BD to the amp, I get crazy video sync issues within a few seconds. Troubleshooting is hard because when this happens, I can't even get the GUI menus from the 891 to display...ie, no video shows once the screen goes black. If I changed inputs on the amp to DVD or anything else, the GUI menus work normally. It acts like the video signal from the BD player is screwing up the ability to display any video from the 891, even the menus.

Sorry for the lengthy post, but I tried to troubleshoot for about 2 hours this morning before work. I haven't called Denon yet because they are only open 8-4 central and I'm not home during those times.

Any thoughts?? Is this a handshake issue, and if so, any way to rectify it??

I am looking fir a new receiver and have found this one at a good discount to clear out inventory. I am also very interested in the Onkyo txnr609 for about 100$ more.

My main usage is blu ray and cable. No music. Video upconversion is a big factor and the Onkyo looks to be superior.

Anyone have any thoughts?

Thanks

What happens when you connect the single HDMI cable to the TV directly from the BDP? Does the issue with the 891 happen with both 2D and 3D video? Try resetting the microprocessor (p. 82). Curious as to why you bought the 891 even though you had a dual HDMI 1.4 BDP?

The 609 only uses Audyssey 2EQ (ie no sub EQ) ... bottom line .. you want features .. go Onkyo ... you want audio quality ... go Denon.

Thank you.

I bought the 891 because all my equipment is in a media closet and I use the receiver to switch sources and output through one HDMI connection to the TV. For any 3D before the 891 ( with the 1909), I had to disconnect the HDMI cable from 1909 to wall and connect the HDMI from BDP to wall because 1909 would not pass through 3D.

If I output the BDP directly to TV, all is good, whether just video or both A/V.

I have been able to get the BDP stable if I do the following:
Within the BDP setup, if I change the HDMI resolution to 720p or 1080i, I have no sync issues at all. The default is "auto" and that causes all kinds of problems. Interestingly, if I change the output resolution of the BDP to 1080p, I get the same video issues as auto.

It has to be something in the way the BDP is outputting video and the way the 891 is receiving and trying to convert it. All "auto" is all trouble.

If I reset the microprocessor, do I have to redo the audio setup?

Hello all,

Thank you very much for all your posts. I have owned my 1911 for a few months and my many visits to this thread has saved me tons of headache, thank you all again.

However, due to my noobish nature i do still have 2 odd things still happening to me and i was hoping the community could help. Please forgive me if this has been discussed.

1st odd thing:

I love how audyssey has calibrated my speakers but my subwoofer is a little "underwhelming". When i check the settings i can see my sub was set to -3.5db, so i set it to a more preferable 0.0 and it sounds muuch better. The problem is that the change will never save. I will come back the next day and notice my changes did not save and have to set it again to 0.0. I have tried manually changing the Subwoofer level from the remote control and from the menu again and still my changes will not stick. What's odd is when i adjust the sub when listening to HD radio, using the same method described above my settings will stick there, just not for any other input.

2nd odd thing:

Everyday when i come home and want to watch the game i would turn on my tv first, then i would turn on my 1911 amp and choose the sat/cable input. The problem is my tv will show nothing but a black screen with the display on the 1911 showing "video only". I then have to hit the sat/cable button AGAIN and then finally will content show up on my tv and the amp display says "sat/cable audio and video". I know i am being pretty lazy complaining about an extra click but attempting this to work on a harmony remote can be pretty annoying. And it only happens from a cold start of the amp directly to the sat/cable input. cold start to dvd,bd hd radio do not result in this issue. I have even tried to delay hitting the sat/cable for 10minutes until tv fully boots but still requires that 2nd hit of the input. Also turning on the amp first waiting a few minutes and then turning on the tv after and still nothing will display until the 2nd push of sat/cable is hit.


Sorry to be posting on such dribble but this is all that remains of problems on one of the best things i have ever purchased.

Thank you for your time,
BaronDavisFan.

^
1. Are you using a Quick Select to either turn on the AVR or select a particular source? If yes, you need to rememorize that sub channel setting on that particular Quick Select button(s).

2. Try turning off HDMI-CEC on your TV, or if you don't use HDMI Standby pass through, then turn OFF HDMI Control on the AVR.