@ hardballpete - I have the same thing happening to my AVR-1911, only its my Front Left channel. It had nearly 0 output, just a little higher frequencies. After resetting the micro, the output was better, but still didn't quite seem as loud as the Front Right channel (both at 0 dB level). Not long after doing this, the output kept decreasing, and is now essentially at zero again.
Also, before resetting the micro, while watching TV, I would get these (sorry for lack of better description) large "pops" in the speakers. It would just go from outputting what was on TV, to a "pop! pop! pop!" then the sound would come back. It seemed to do this maybe not every day, but at least once every 2-3 days on average. Has anyone had this happen?
@ jdsmoothie - I have been a "viewer" on this site for a few year, and I know you used to own a xx10 model (I also have an AVR-1910), and you had a post about Firmware updates for it (it wouldn't play HD Audio from a BR Player). I forget where you got your info from, but do you know if there have been Firmware updates to the AVR-1911? If so, do you know anything about them?
Since I am still under warranty, I will be shipping my 1911 to Panurgy in NJ to get serviced. Hopefully they find the issues I mentioned.
Thanks for the help...
Nick...