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*Official* Denon AVR-1911/791 & AVR-2311CI/891 Owner's Thread - Page 160

post #4771 of 5023
It can pay to have quality cables. Enjoy. smile.gif
post #4772 of 5023
Quote:
Originally Posted by pm123 View Post

This morning, i cannot get any sound to come out of my 1911. Everything had been working correctly
I've tried all inputs, including the radio. I've attached headphones to make sure it wasn't my speakers. I've confirmed i'm working the main zone.
The video pass through is still working correctly.
I'm not sure what else to check. Any suggestions?

I got my sound back without having to do a reset. The solution was to turn on my Blu Ray player !!?? Not sure why.

I'm guessing that somehow the 1911 was looking for input from the Blu Ray no matter what input I used. When I turned on the Blu Ray, I got audio, then when I shut off the Blu Ray and switched to other inputs, I got sound
post #4773 of 5023
Do you have HDMI-CEC enabled on Blu-ray player and the Denon 1911? It can do wacky things sometimes. I've had it do strang things like you mention between the TV and a Denon 891.
post #4774 of 5023
does the 791 have pro logic IIz? thanks.... I know the 1911 does but am somewhat confused if the 791 does

edit does it also have dynamic EQ?
Edited by mark62 - 10/27/12 at 10:14pm
post #4775 of 5023
Yes to both features.
post #4776 of 5023
I rearranged my inputs, and now I run an optical cable from my HTPC into the 1911 Digital input. It works great for watching movies, but when I listen to music it pushes the sound through all 5 speakers, and I mostly hear it from the center channel.

How do I switch this to give me 2 channel stereo when I want it, and 5 channel sound when i need that?
post #4777 of 5023
When the 2CH music is playing, select the STEREO surround mode instead of DD PLII.
post #4778 of 5023
Quote:
Originally Posted by pm123 View Post

This morning, i cannot get any sound to come out of my 1911. Everything had been working correctly
I've tried all inputs, including the radio. I've attached headphones to make sure it wasn't my speakers. I've confirmed i'm working the main zone.
The video pass through is still working correctly.
I'm not sure what else to check. Any suggestions?
Same thing happened to me last night when my wife had her friends and a group of kids over to watch the Polar Express. Going to reset it now. This is the second time this has occurred. I have always been very happy with the sound quality but I am getting a little frustrated with this 1911. Does anyone know if this occurs on the 1912 or 1913 as well? Any other recommendations?
post #4779 of 5023
Before trying a full microprocessor reset, try simply unplugging the power cord for a few minutes (aka "soft reset") which will not reset any settings. Although rare, just as with a PC, the processor can get a little mixed up and needs to be reset to restore normal functions.
post #4780 of 5023
I will try that next time JD. I already did the full reset and everything is working great again. I noticed that on some of the content that should have been playing Dolby Digital, it was not displaying that (a particular Xbox game, etc...) after the reset it is all back to normal.
post #4781 of 5023
Hey guys and gals,

this morning when I turned on my tv / receiver (2311CI) I had pics, but no sound. It's been flawless since I got it (1 year). I check all my settings and they're all ok. Did a soft reset (unplugged for a few minutes) and everything is fine.

Later, I tuned everything on again and same thing. Did soft reset and all is fine.

From you guys experience, is this the start of something more? Haven't done a hard reset yet, I will if the problem doesn't subside. I'm not overly worried, still 2 years warranty left but just concerned. Although my wife said, and I quote "oh oh, you're gonna need a new receiver"tongue.gif

cheers
post #4782 of 5023
Not necessarily. When there is no audio initially, does the front panel display something like "H/P ON"? If yes, blow some compressed air into the headphone jack, otherwise if no then what does the front panel display? You may also want to just do the full microprocessor reset (p. 84) noting that this will require you to reconfigure the AVR again as well as rerun Audyssey.
post #4783 of 5023
I knew I could count on mr. Smoothie smile.gif When it happened, the display shows like usual. All the correct info is there, except for the icon that shows the incoming signal on the left (not sure what' it's called but I think you know what I mean) but it shows the outgoing signal icon.
post #4784 of 5023
Check to ensure the HDMI cable is securely fitted at each end and if still no joy, then do a microprocessor reset.
post #4785 of 5023
thanks jdsmoothie, it did it again last night so I checked if it was only the 1 source (tv/sat) but it's on every source, BD, CD, Game, all the same with no sound. I will do the hard reset.

On another note, my wife still thinks that I should get a new one:). Will wait for Boxing Day though and see if there's anything interesting. Probably stick with Denon as their authorized repair center for the province I'm in is about 4 minutes drive from home:cool:

cheers
post #4786 of 5023
Using HDMI control on my Denon 891. While the receiver will power off when TV is powered off with remote, it does not power on with TV. Components that have HMDI control set to on will make the TV turn on when they are powered up, but the receiver does not power on. I'm not sure it is supposed to, but it would be nice.
post #4787 of 5023
It generally only works when powering off (as noted in your Owner's manual).
post #4788 of 5023
Quote:
Originally Posted by walke108 View Post

Same thing happened to me last night when my wife had her friends and a group of kids over to watch the Polar Express. Going to reset it now. This is the second time this has occurred. I have always been very happy with the sound quality but I am getting a little frustrated with this 1911. Does anyone know if this occurs on the 1912 or 1913 as well? Any other recommendations?
The problem happened again tonight on my movie night with my wife. Very frustrated, and think I am done with this receiver. I love the sound quality but every time I turn on the receiver, I wonder if it will work or not...not sure if I will try one of the newer Denon's or maybe one of the Onkyo's with Audyssey's XT32 that always seem to be on sale. Truly bummed because I heard so many good things from Denon and truly love the sound quality, but not sure if I trust their product now.

Edit- soft reset worked overnight. Still not sure why this is happening.
Edited by walke108 - 12/27/12 at 8:38am
post #4789 of 5023
Quote:
Originally Posted by blexann View Post


thanks. I'm taking it in for warranty repair.

I am done with Denon. My 891 was repaired under warranty for shutting off and popping/stuttering. The shutting off on its own was fixed but the very loud popping and stuttering picture has resurfaced. I like the receiver and did quite a bit of research before purchasing. I remember reading about the popping but did not think anything of it and didn't expect it in all units. The reliability has been abmissal and I don't have the time nor energy to continue with this unit.
post #4790 of 5023
Hello all!
A couple of quick questions...I am considering running two 8 ohm speakers together for my left and right mains. I am still trying to figure out how this might affect the impedance and the phase, but my main questions are 1) can the 2311ci handle 4 ohms (I believe the specs say it can handle 16) and 2) are there any concerns over the power draw from the amp when running speakers together, either in series or in parallel?
post #4791 of 5023
I am looking for an answer that I can't seem to figure out. About a month ago I was watching HBO and a message came up that my device does not support HDCP and that I should connect directly to my display. This is the only channel that does this. Anyone else run into the same problem. I don't want to have to reconfigure my system.

AVR791 - everything being routed through it
Directv HR 34
Panny 60GT50
PS3
Atv
post #4792 of 5023
Firmware updates to DTV boxes have been known to cause HDMI handshake issues (audio/video) where none existed prior to the update. Much better served bypassing the AVR and connect HDMI direct to TV with optical from DTV to the AVR for surround audio.
post #4793 of 5023
Quote:
Originally Posted by **OptimusPrime** View Post

Hello all!
A couple of quick questions...I am considering running two 8 ohm speakers together for my left and right mains. I am still trying to figure out how this might affect the impedance and the phase, but my main questions are 1) can the 2311ci handle 4 ohms (I believe the specs say it can handle 16) and 2) are there any concerns over the power draw from the amp when running speakers together, either in series or in parallel?

Denon AVRs are designed to power 6-16 ohm speakers without issue although and at average volume levels (eg. -30db) 4-ohm speakers can be powered as well although at higher volume levels the 4-ohm speakers will cause the AVR to shut down in protection mode. With (2) FL and (2) FR 8-ohm speakers connected in paralled, the AVR sees each of them as 4-ohm speakers so just limit the master volume and you should be fine. Connecting them in series presents a 16-ohm load to the AVR which will cause a reduction in volume but again, fine.
post #4794 of 5023
Thanks, JDS. I'd feel more comfortable running them at 16 ohms, since it would prevent the amp going into protection mode as you mentioned. I'm not even sure if I will actually decide to do this. I'm upgrading from 2 way to 3 way speakers, so that may make a difference by itself without having to link the two speakers together.
post #4795 of 5023
I was hoping someone may have an answer or can lead me to find one. I have an AVR 891 and after watching a movie for a while, generally into a second movie straight runtime, I will start to get intermittent video. The sound, however, will continue to run. After unplugging and reconnecting an hdmi cable, either from the blu ray player or the receiver, it will sometimes run fine for another 20 minutes or so. It has done this before but quit on its own or maybe never got enough straight run time to get it to tweak out again, but now its back with a vengeance. I will get some snow/glitched images intermittently for a while and then my tv comes up with the lack of signal message. It will sometimes come back and sometimes it takes my playing with the cords/power to get the video back. The receiver doesn't feel more than a little warm, so I doubt an overheating issue. It's difficult to isolate the culprit since the issue doesn't pop up all the time.

Thanks for any advice.

Edit: After looking around a bit more this seems to be a HDMI handshake issue. I hope that is the extent of the issue but any suggestions would be helpful.
Edited by Skaliwagg - 1/1/13 at 12:09am
post #4796 of 5023
If the BD player has a "Deep Color Output" setting, set it to OFF.
post #4797 of 5023
Thanks. It was on auto, switched it to off. Hopefully that will do it. It is so frustrating having a movie go out mid way through...
post #4798 of 5023
No doubt ... although I've made the same suggestion quite a few times in the past week so it's becoming more common.
post #4799 of 5023
Got problems i cant figure out. Made a reset and now my Denon 1911 wont automatically change to proper audio format. Everything comes out as stereo, i have to manually change to PLII C everytime i change source.
Anyone know how to fix that?
post #4800 of 5023
Hi all,

Quick question. How much (if anything) does Audyssey do towards channel integration? In other words, should I worry about tweaking the Audyssey-assigned distances to better integrate my mains with my subs (which flank them symmetrically)?. Thanks!

Vader
Edited by Vader424242 - 1/8/13 at 7:40am
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