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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › *Official* Denon AVR-1911/791 & AVR-2311CI/891 Owner's Thread
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*Official* Denon AVR-1911/791 & AVR-2311CI/891 Owner's Thread - Page 166

post #4951 of 5023
Quote:
Originally Posted by jdsmoothie View Post

What did you try?
. I did the hdmi reset. I tried doing it in a different order as well but no luck. Is there a way to make an hdmi input audio only? I have an hdmi cable for my phone for listening to FLAC music and I have it on the DVD input right now but when I shut the screen off the same thing happens where audio cuts out. If there was a way to make the input audio only i think maybe my problems would be solved.
post #4952 of 5023
I've noticed that my receiver is really quiet on mid-high frequency sounds. Not sure where the sound falls in the frequency range but basically glass shattering and bullet casings dropping are masked in the background. I am comparing to a friend's set up who has a Yamaha receiver and has a speaker version 1 grade lower than mine (So I'm assuming if anything, my speakers should be more capable). The sounds on his system seem to be more clear and defined when it comes to highs. I always thought that the higher sounds were masked a bit on my set up but now that he lives close, we can basically do back to back comparisons pretty easily. We both use the PS3 as the bluray player so there is no difference there. I get that different room acoustics come into play but I've felt that these higher sounds have been muffled in the past 3 locations I have lived at over last 3 years. I've tried to play with the manual set up but I don't see anywhere where I could turn up mid-high's manually. I've aleady turned up the volume on the center channel over what Audyssey set it at and that made a small improvement. I've also turned up the cross over on the center to 120hz from 90 and that gave me a slight improvement but anything higher than that didn't seem to make a difference (I tried up to 250hz for the center). Does anyone have any other suggestions?

My speaker set up is as follows:
Center - Polk CSIA6 (crossover set at 120hz)
Fronts - Polk RTI10 (Crossover set at 90hz)
Rears - Polk RTIA3 (Crossover set at 90hz)
Sub - HSU VTF-15H
post #4953 of 5023
Thy standard Audyssey curve specifically has a high frequency roll off built in. Have you tried switching to the "flat" curve which removes the roll off?

I also believe that the Polk RTi are sort of known for being "smoother" than the lower end stuff. Maybe you just want a brighter, more lively speaker?
post #4954 of 5023
I posted this over in the 3D tech forum but am posting here as well as I am not sure where my issue is coming from.

My set up: Sony Blu Ray Player BD570 --> Denon 2311 ---->3DC-1000(3D Converter for Mitsubishi DLPs)---->Mitsubishi WD-73737

I have had no problems viewing 2D or 3D with this setup for years. When viewing 2D material the volume overlay has worked fine but as expected does not show up when viewing 3D.

I went to watch "This is The End" blu ray and the feature was very dark and washed out and the volume overlay would not show up . All of the previews and additional content on the same blu ray disc look fine and the volume overlay would show up.

I thought maybe it was the disk but the feature looked fine on different system. I then swapped out blu ray players and still had same issue.

Pulled out other 2D blu rays, no problems.

I finally bypassed the 3DC-1000 and the picture looks fine BUT the volume overlay does not show up.

Any ideas on what is happening?


Thanks,

Steve
post #4955 of 5023
Quote:
Originally Posted by batpig View Post

Thy standard Audyssey curve specifically has a high frequency roll off built in. Have you tried switching to the "flat" curve which removes the roll off?

I also believe that the Polk RTi are sort of known for being "smoother" than the lower end stuff. Maybe you just want a brighter, more lively speaker?

I'll give the flat a shot and see where that puts me. New speakers would be nice but I'm going to hang on to these for a few more years until I get a house and build the home theatre. I'll do my speaker upgrades from there. Bought the sub now only because my other one died on me.
post #4956 of 5023
Alright, I tried the flat and it improved things slightly. I later went and got 2 extra speaker cables to run the fronts in bi-amp mode which made the biggest difference. I think the woofers were sucking up more power and not leaving a lot for the rest of the speaker. That being said, I could still use a tad more mid-high volume. Is there a way to adjust the volume independently for the bi-amp set up? When I pull up the speaker info it shows them as one so I tried running front height mode as if they were a seperate speaker but that didn't give me the best results.
post #4957 of 5023
Using that setting simply passes the same full range signal to each set of speaker posts, The speaker draws whatever power is required to produce the volume you have set ... the woofers aren't taking away power from the tweeter/mid range. The volume would control the volume of the FL/FR speakers.
post #4958 of 5023
My receiver started changing the input from SAT/CBL to TV by itself two days ago. It has occurred three times since. Any ideas?
post #4959 of 5023
It's actually not the receiver, but the TV that's controlling the receiver through HDMI-CEC. If you aren't using the "TV" input you can just delete it from the list of available inputs in the Source Delete menu. Otherwise the only way to prevent this behavior is to disable HDMI-CEC in the display (e.g. Anynet+ for Samsung, VieraLink for Panasonic, etc).
post #4960 of 5023

Hi,

 

  I am new to this forum and have recently had my home theater system installed. Everything was working flawlessly until recently the video is not coming up on the TV, but the audio is still on. From what I gather, this is something that happens with the HDMI cables and one has to do a reverse handshake..... Well, I tried this but the video is still not coming up. If anyone has any insight into this I would really appreciate it. 

 

This is my set up..

 

Denon AVR-2311CI from which i have a PS3 hooked up, apple tv, and cable. A Panamax power conditioner M5300-PM a center channel speaker a subwoofer and 4 ceiling speakers. This is all powered by the Contro 4 system.

 

Thanks.

post #4961 of 5023
Quote:
Originally Posted by Buckeye21 View Post

Hi,

  I am new to this forum and have recently had my home theater system installed. Everything was working flawlessly until recently the video is not coming up on the TV, but the audio is still on. From what I gather, this is something that happens with the HDMI cables and one has to do a reverse handshake..... Well, I tried this but the video is still not coming up. If anyone has any insight into this I would really appreciate it. 

This is my set up..

Denon AVR-2311CI from which i have a PS3 hooked up, apple tv, and cable. A Panamax power conditioner M5300-PM a center channel speaker a subwoofer and 4 ceiling speakers. This is all powered by the Contro 4 system.

Thanks.
If you search this thread, you'll see many HDMI problems are cured by trying different cables, different HDMI slots on the receiver, specific order of turning on devices (IIRC turn Denon on first, then TV), or some combination thereof. Best of luck.
post #4962 of 5023
Quote:
Originally Posted by Buckeye21 View Post

Hi,

  I am new to this forum and have recently had my home theater system installed. Everything was working flawlessly until recently the video is not coming up on the TV, but the audio is still on. From what I gather, this is something that happens with the HDMI cables and one has to do a reverse handshake..... Well, I tried this but the video is still not coming up. If anyone has any insight into this I would really appreciate it. 

This is my set up..

Denon AVR-2311CI from which i have a PS3 hooked up, apple tv, and cable. A Panamax power conditioner M5300-PM a center channel speaker a subwoofer and 4 ceiling speakers. This is all powered by the Contro 4 system.

Thanks.

Was there a recent thunder/lightning storm? HDMI boards are very sensitive to voltage surges which is why it's important to have a valid warranty on the AVR. First ensure all the devices work when connected directly to the TV. If yes, then unplug the AVR for 10 minutes to do a "soft" reset. and if no joy, then try doing the microprocessor reset listed on p. 84 in your Owner's manual, noting this will return all settings to mfr defaults and require you to run Audyssey, so make this the last step.
post #4963 of 5023
Anyone out there able to give me a little help?

Recently moved house and my AVR-891 was disconnected for two months. Fired it back up and the HDMI input ports weren't working. This happend over the summer when I went away for a month and so I thought it was the same issue, did a microprocessor reset and a reverse handshake and it cleared up. Tried that this time and nope. However, it seemed that not all the ports are dead, only 4 of the 6 HDMI ports are dead. The only ones that reliably work are ports 2 & 3 (DVD and SAT/CBL respectively.)

But then I decided, hey, let me try plugging my Nexus 10 in via the HDMI. Restored functionality to the other ports! Plugged my blu-ray into port 1 and it worked. Well, briefly it did. Then the ports died again. The the tablet stopped communicating altogether.

So, do I have a HDCP/ handshake issue, or is my HDMI board about to burn out?

The receiver is out of warranty through Denon BUT I have six months of coverage left thanks to having paid for it with an Amex. Would rather not have to take it in if it's just some setting I need to mess with (the repair place 13 miles away in Los Angeles traffic... 45 minutes driving each way basically).
Edited by darryl zero - 10/21/13 at 9:49pm
post #4964 of 5023
Sounds like repair is warranted. frown.gif
post #4965 of 5023
Hey where do I download the latest firmware for AVR-2311CI ? I would be very inconvenient to have a repair person do the work.

Thanks!
post #4966 of 5023
^^
Unfortunately, USB updates are not available. frown.gif Are you experiencing any issues that a microprocessor has not resolved?
post #4967 of 5023
When I have toslink and hdmi are both plugged in one of them drops out and is sporadic. Do you know where and how I can get it updated?
post #4968 of 5023
There is a RS232 serial interface on the back for firmware updates. Just a matter of getting the firmware files. Denon US does not appear to have them and Denon EU does not recognize my receiver. If anyone has them please let me know.
post #4969 of 5023
If there are any updates for that model, the only way to update it would be through an authorized repair center.
post #4970 of 5023
Potential problem.

sometimes I'll hear a series of clicks coming from the 791 and then my mains will go out. then if i tap the top they go back on. i've check the bananas and they look nice and solid. could this be an amp issue coming up?
post #4971 of 5023
Perhaps, or possibly a loose internal connection.
post #4972 of 5023
Quote:
Originally Posted by jpcamaro70 View Post

Potential problem.

sometimes I'll hear a series of clicks coming from the 791 and then my mains will go out. then if i tap the top they go back on. i've check the bananas and they look nice and solid. could this be an amp issue coming up?

sounds like it, I have similar problem with my 3312; main L&R and surrounds go out with click, push down on top rear of AVR near the HDMI outputs, clicking and the channels are back...
post #4973 of 5023
Oh great
post #4974 of 5023
Quote:
Originally Posted by jpcamaro70 View Post

Oh great

got any warranty left?
post #4975 of 5023
Quote:
Originally Posted by SanchoPanza View Post

got any warranty left?

Nope, bought it used off ebay. But it had been working great.
post #4976 of 5023
Well mine works well for sometimes a couple of weeks at a time after pressing on the top.
post #4977 of 5023
Mine worked fine all morning while playing with it and trying to set the sub up properly. It seams to happen more at low volumes and mainly when using the pandora app on my ipod.
post #4978 of 5023
Mine is doing it more often now. Is there an easy fix for this, a loose wire or something, or does it need to go in for service?
post #4979 of 5023
As there's no warranty, no harm in popping the top and checking for a loose wire. wink.gif
post #4980 of 5023
I'm trying to hook up a gaming chair that was my son's Xmas gift.
It has analog inputs, RCA L/R.

I have an AVR-2311CI with all HDMI in from Xbox 360, Cable and Roku.
The video is output over HDMI to our TV.
The audio is played on the Denon Receiver speakers.
The Denon has a setting to output audio to either the TV over HDMI or the Denon Speakers, but not both.

If I set the Denon to output audio to the TV there is an analog output on the TV that will send audio to the chair.

Does anyone know a way to output audio on both the TV over HDMI and the Denon's speakers simultaneously?

Thanks
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