*OFFICIAL* Denon AVR 391 / 591 / 1611 Owner's Thread - Page 130

Just received my 591 back from service. It had a bad HDMI board that was replaced. All seems well now. Telco electronics in idaho seems to have done a good job.

Thanks for all the help everyone.

I spoke too soon. I'm still having the same issues with the Denon 591 that I had before I sent it in for service. They replaced the HDMI board on it and i'm still getting horizontal picture tearing when watching My DirecTV HD DVR through my LG PK540. This doesn't happen when the DirecTV HD DVR is connected directly to the TV..only when it's being passed through the Denon.

Is there a setting I'm missing? I've reset the microprocessor, swapped all the HDMI cables, replaced the HD DVR. The only thing I can think of is that recently they replaced the panel on the LG PK540 and the problems started shortly there after. Why would it only happen when passing the signal through the Denon 591 though?

Sooo frustrated. Almost $30 in shipping charges to get it to the depot for repair.

Hi totalkonfuzion, so what happen when connecting component cables, same result?

Jchin,

I have not tried component cables because it is wall mounted and a large set. I will however get my 25 inch TV and test it with both component and HDMI here shortly to see if the problem persists with a different panel.

Thank you for the suggestion.

^^^ that should help you eliminate the problem. Another suggest if you haven't yet is to try the other HDMI inputs on the LG PK540.

I haven't tried a different input on the TV, but when I connect the DVR directly to the TV it doesn't happen...wouldn't it occur then as well if it were the television?

I've started a document with all this information so I can sort through it and eventually come to a resolution, but eliminating variables is actually harder than it seems, lol.

I was actually suggesting to connect a set of component video cables (green,blue,red) from DVR to receiver and leave HDMI cable from receiver to tv.

Would that then just pass video and the audio would still go through the HDMI? or is that just for testing to see if HDMI is the issue?

Would replacing the panel have had something to do with this? I never noticed it before the repair people swapped out the LG panel. Then again, it doesn't happen with any other source besides the DirecTV HD DVR (HR24). I'm watching a DVD at the moment and all is fine. It also seems more apparent when watching DirecTV content that's broadcast in 720p.

It also doesn't occur when the DVR is directly connected to the television.

^^^ as a test using component video cables. Its possible the DVR may not be giving out a strong signal from HDMI output jack to pass through receiver.

set up as a test for now:
DVR component video cables -> receiver -> HDMI cable -> Tv
DVR optical cable -> receiver

I might be way off base here, but I ran into a problem some time back that might be related to yours. Some Directv receivers don't have a stable HDMI voltage output (voltage that appears on two leads to power downstream devices), and some receivers won't work if this voltage isn't there. You might try a voltage inserter on the output side of your AVR and see if it fixes the instability. Again, I'm just making a suggestion and it might not solve the problem. I had this problem and the difference between two HDMI cables made it appear and disappear. Interestingly enough, the highest quality cable was the worst in this sense. A voltage inserter fixed it with both cables.

Voltage inserter:

http://www.yourcablehookup.com/cable...3-p-22224.html

Also Amazon and others.

I don't think any suggestion is way off base anymore, lol.

I'm going to try to segregate my cabling to make sure that no power cables are running near the HDMI cables tonight.

I find that the TV sometimes has a hard time handshaking initially with the directv receiver and always has, so I wonder if this voltage inserter wouldn't fix the issue. I will definitely put this on my list if my next few steps don't solve the issue.

I REALLY appreciate your suggestion RBTO..as I'm drawing blanks at this point in my troubleshooting.

RBTO,

Question:

You said to put the inserter on the output side of the AVR. So the TV output..correct? I wouldn't put it directly on the DVR?

I lieu of having a power inserter available I connected a 25 inch 1080p TV set to replace the LG PK540 and low and behold, no screen tearing. Nothing else changed, same hdmi cables, same connection to the Denon AVR and no problem with the rolling horizontal line (screen tearing).

This really still doesn't explain why it doesn't do it when the DVR is connected directly to the TV via HDMI. I have a sneaking suspicion that since this started happening after the panel was replaced that maybe it's a defective panel again.

*pulls hair out*

Sorry about that - I meant AVR. You would place it between your 591 receiver and TV display (the female HDMI connector side, toward the receiver). It would pass the audio and video HDMI information as is, and replace the power with its own wall-wort power. In replacing your TV and getting it to work, it might still be worth a try because some displays need to see power and others may not (not sure here). I have a Panny that must see HDMI power before it will enable, but there could be others that don't care. I would think the power might be suspect however, since your receiver works with everything else except the Directv receiver. When you have all your hair on the floor, it might be worth a try, and unfortunately, there's no other way to test for this problem. I found that it was the capacitive loading on my Directv receiver that caused its HDMI power to be unstable, hence one cable worked and another didn't. The same thing could be happening when your receiver is in the HDMI path.
Good luck. I lost my hair a long time ago.

I have no issues trying the power inserter as I think this may have something to do with it. Last night I brought out a 25 inch 1080p set I have and had none of the issues I see on the 60 inch. Considering they were broadcasting the same program at 720p I'm assuming the fault definitely lies in the 60 inch LG.

Could the 60 inch LG be more prone to something then the 25 inch is? Does the size matter in powering the picture so to speak?

I'm thinking another call into LG wouldn't be a bad idea at this point explaining the situation.

Today I tested by connecting component cables from the DirecTV HD DVR to the Denon 591 and the problem with the screen tearing went away completely. That's all I changed. However, I obviously love the HDMI pass through feature and the simplicity of HDMI so I don't want to component cables if I don't need to.

I'm beginning to think more and more this is an HDMI power issue with the DirecTV HD DVR, but why would it begin happening only after our TV repair that swapped out the panel? I think I'll be ordering the HDMI power inserter that RBTO suggested just to test and see if this is the issue, but even if it were, why would it only happen with the LG PK540 and not another TV?

^^
Another option is simply connecting the DVR (HDMI) to the TV with DVR(optical) to the AVR which solves the tearing issue and provides the same feature as HDMI pass through, just no OSD when using the DVR.

Is it possible to do a 6.1 set upg using a 1611? I have a left over centre channel speaker from my old system that i wanted to make good use of. Roomdoesnt really allow a 7.1 set up.

^^
Yes ... as noted on the diagram on p. 28.

Just found my manual and found it was possible. Much thanks!

I have the AVR 1611 set up using Audyssey. My issue is I have to go up and down on the volume when watching tv or movies. If the volume is low enough to hear then the dialog sometimes gets lost and so I go up on volume and then the special effects take over and back down I go. I am using dynamic eq with dynamic volume set to midnight. I have tried changing the reference level from 0 to 10 or 15 and still having the same issue. Any ideas to tweak and solve this problem?

All my speakers are in ceiling. The tv in the family room is above the fireplace on the wall diagonally and the in ceiling speakers are diagonally. So the front L, R and Center are diagnolly too like the tv same with surounds. The tv and the speakers are not directly in front of me facing foward. I have to look to the left to see it. Don't know if I made sence.

Denon said to reset the microprossesor

There's your issue then ... not an ideal speaker setup.

It's bad enough the L/C/R speakers are facing down towards the floor rather than towards you, but even worse if you have to look to the left rather than facing the TV/speakers directly.

I can't agree 100% thats the issue. I used to have floor standing speakers with two different av receivers and had the same problem with having to go up and down on the volume. With the in ceiling speakers I have know the 5.1 set up sounds really nice it is just the volume control thats the issue.So in other words if I don't have a problem waking the family up then there is not a problem. I want to keep things on the low side at night.

Batpig, I did what you advised me. I set the offset to 15 and the dynamic volume to evening for watching tv and know at lower volumes I do not have to go up and down on the remote. What setting should I use for watching movies? The standard is to have the reference level at 0 but can I do 5,10, or 15?

More than likely you weren't using an AVR with Dyn EQ and Dyn Vol either.

Batpig, all my speakers are in ceiling. The tv in the family room is above the fireplace on the wall diagonally and the in ceiling speakers are diagonally. So the front L, R and Center are diagnolly too like the tv same with surounds. The tv and the speakers are not directly in front of me facing foward. I have to look to the left to see it. Don't know if I made sence.

has anybody ever noticed the "link menu" secondary function on the SHIFT button...i looked all over to see if i could figure out what it is for but to no avail. i might just be over thinking it.

oh and this might seem like an odd question but is there any way to set up the remote so i can access my TV menu (for on the fly pic adjustments) without the video input switching to TV, which i currently have nothing connected. In other words, i want the video feed to stay the same whether its coming from a blu ray player or xbox, but just tinker with the TV menu options