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*OFFICIAL* Denon AVR 391 / 591 / 1611 Owner's Thread - Page 134

post #3991 of 4464
i have the setup from Best Buy with Boston speakers.. i have been loving this but recently having problems. I don't turn it on that much, unless watching movies mostly, or music, but now the sub is only working occasionally. I will be watching a movie and it will pop and then come on and not play real long, go back off??? I have no clue. Just hoping someone here can tell me what all it can possibly be.. Thanks
post #3992 of 4464
^^
Could be any number of issues ... including either the sub or cable having gone bad. Try replacing the cable first (use a yellow composite video cable as a suitable substitue if you don't have another digital coax cable handy).
post #3993 of 4464
It might be a problem with your subwoofer, not the receiver.

Did you calibrate your receiver with the Audyssey microphone? Maybe the settings are too low for the sub so that it isn't always getting a signal.

What Boston speakers and sub do you have? Model numbers? Do you have the sub set to Auto so that it only turns on when it gets a signal. If so, try switching it to ON instead.

There could be lots of reasons why this doesn't work properly.
post #3994 of 4464
Quote:
Originally Posted by batpig View Post

it sounds like you used to listen without Dynamic Volume and now you have it on?

what you are describing sounds like it has nothing to do with the bass or the subs...


Yes, Dynamic Volume was on Evening...pretty sure I had it on before. But I did just shut it off and watch a movie...same outcome. Sound was turned up to -26 to be comfortable...-36 is comfortable when using BluRay for Pandora, etc...

What about the Audesey Target curve? Letter G of the batpig process...how do I select a different one? I see in Parameter Check, but it does not allow me to select one.

And letter E of the batpig process. How do I disable DRC and D.Comp?

Can't think of anything else that would be causing this.

Thanks again!!!
post #3995 of 4464
I got a Blu-Ray player for Christmas (Sony BDP-S580) and hooked it up to my HT setup. To do this I decided to use the HDMI pass-thru on my Denon AVR-391 receiver.

I am confident that it is connected correctly from blu-ray IN to receiver and receiver OUT to tv. Audio works fine and the picture displays correctly. The problem I am getting is somewhat strange to describe as I have never seen it.

I am getting a few white pixels (I think) that will randomly appear in different places and then in random intervals less than 10 seconds apart a white very thin line across the screen will flash very quickly in different places on the screen.

I have no idea what this may be.

I tried a different, but same, HDMI cable and that did not work.

To resolve the issue temporarily I used HDMI from the blu-ray to the tv and then a coaxial audio cable to the receiver. This works fine, as it did with my previous up-converting dvd player that the blu-ray replaced.

Obvious question, what might it be and how can I fix it?
post #3996 of 4464
^^
Try connecting to each of the other 3 HDMI input jacks to see if you get the same result. If still no joy, then try using all of the HDMI cables on hand and/or pick up some new HDMI cables from forum sponsor Monoprice as the issue you describe is more often the result of a defective cable.
post #3997 of 4464
I'll be frank, I trawled through about 45 pages and didn't find the information I was looking for, and a search returned some near-results that didn't work, so I legitimately apologize if it's been asked 10 times before!

I'm trying to set my computer up to be used through my TV, and have had resounding success with the video. Unfortunately it's connected via HDMI from the video card. I mean, the picture quality is great, but the audio card will only go to one of the analog jacks.

It's plugged into the sat/cbl HDMI, and I tried connecting the audio card to the analog jacks for sat/cbl as well, and then changing the input mode to Analog, but that's not doing a thing.

Am I just SOL?
post #3998 of 4464
Thread Starter 
the procedure you did is correct -- assign the HDMI input to the analog audio input with the same name, and set input mode to "analog".

if you are sure that HDMI input is correctly assigned to match the analog audio (remember you can't assign the RCA analog audio inputs) and it's not working, I suggest you THEN troubleshoot the analog audio output of the computer. For example, try plugging the analog audio from the computer into the "DVD" inputs or some other unused source, and then see if you can play audio that way. It's possible that you need to change a setting on the computer side to enable the analog audio with HDMI for video.
post #3999 of 4464
Quote:
Originally Posted by TornadoGT1 View Post

To resolve the issue temporarily I used HDMI from the blu-ray to the tv and then a coaxial audio cable to the receiver. This works fine, as it did with my previous up-converting dvd player that the blu-ray replaced.

I hope you can get this fixed because currently you are not able to take advantage of the higher-bandwidth lossless audio on most blu-ray discs.
post #4000 of 4464
Quote:
Originally Posted by batpig View Post

if you are sure that HDMI input is correctly assigned to match the analog audio (remember you can't assign the RCA analog audio inputs) and it's not working, I suggest you THEN troubleshoot the analog audio output of the computer. For example, try plugging the analog audio from the computer into the "DVD" inputs or some other unused source, and then see if you can play audio that way. It's possible that you need to change a setting on the computer side to enable the analog audio with HDMI for video.

It was indeed a problem with my computer trying to output the audio through the HDMI cable! I had the damnedest time getting it to workaround since my sound and video cards don't play nice together - I had to route the analog signal through the headphone jack to the ARV... Regardless, many thanks!
post #4001 of 4464
I'm waiting on my HDMI Voltage Inserter from Amazon as RBTO suggested to try and see if this will solve my issue with screen tearing when my direcTV is passing through my Denon 591. Does anyone else have this specific combination of equipment by chance?

DirecTV HR24
Denon 591
LG PK540/550?
All connected via HDMI

Just wondering, as I've seen similar problems on the forums but very few and with different variations of equipment.

The DirecTV works great if directly connected via HDMI to the TV but I get screen tearing when it is connected to the Denon 591. This is the only source that has this issue, my PS3 and Sony Blu Ray player do not have this problem.

I'm still trying to figure this out!

I'm thinking that if the HDMI Voltage Inserter doesn't cure my issue that maybe it's an incompatibility between my equipment combination, so that's why I was wondering if anyone else has this setup?
post #4002 of 4464
Quote:
Originally Posted by Kremin View Post

It was indeed a problem with my computer trying to output the audio through the HDMI cable! I had the damnedest time getting it to workaround since my sound and video cards don't play nice together - I had to route the analog signal through the headphone jack to the ARV... Regardless, many thanks!

Kremin, what sound card do you have and what video card(s) do you have? Most video cards which have come out in the past couple years will pass the hd audio signal through, so all you have to do is: run a hdmi cable from your video card to the receiver and then run another hdmi cable from the "monitor out" to your tv. Basically, stand-alone sound cards are now useless.

Quote:
Originally Posted by cindyh View Post

i have the setup from Best Buy with Boston speakers.. i have been loving this but recently having problems. I don't turn it on that much, unless watching movies mostly, or music, but now the sub is only working occasionally. I will be watching a movie and it will pop and then come on and not play real long, go back off??? I have no clue. Just hoping someone here can tell me what all it can possibly be.. Thanks

I had a similar issue with my Denon DHT-591BA htib setup, which had a AVR-591 receiver and Boston Acoustics MCS 95 5.1 speakers. However, I think I used the wrong terminology before. What I considered a "pop" was actually a "thud", which occurs when the first low-freq. signal hits the sub. This is the only downside to having a sub which only 'on feature' for the power is 'auto'. It'll sit in standby until low sounds are processed & when it hits you'll initially hear that thud sound. Then, it'll go back into standby mode until the next low freq. signal occurs. I'm not sure if other subs which have the auto-on feature produce the same issues. It became annoying to me after a while, so I bought the Boston Acoustics Classic CS2310B 5.1 setup which it's sub has an always-on 'on' switch and those issues went away. Not to mention a nice upgrade in speaker quality for only a couple hundred bucks.
post #4003 of 4464
Hi all, not sure if this is the right spot to post this, or if I should create a new thread, sorry if I should create a new one.

I just got an AVR-591 with boston acoustics speakers and have it set up and working nicely.

My problem is my cable box sometimes has no audio, only video. It seems to happen when turning everything on after having been off for a bit. I can always fix the problem by turning on my PS3, switching the receiver to game, and getting some brief audio on that channel. When I switch back to cable, audio is restored. The cable box is plugged into the BD port.

My cable box is motorola, from verizon fios. I notice when the cable box is turned off, it still sends a video signal with a screen-saver style message telling me to turn on the box or shut off the tv. Maybe that has something to do with it, since the box is always sending a signal to the receiver?

Before this I had a pioneer receiver which got it's audio from the tv (so HDMI went in to tv and audio out went from TV to receiver) and I never had a problem there.

does anyone know what the problem might be?

edit: I noticed that when it has no audio from cable, the display says 'NEO:6' or something like that. And if I go to audio setup in the receiver (Menu->information->Audio Input Signal) it immediately switches to 'Dolby D' and I get audio back.

edit 2: it has nothing to do with whether the PS3 is on or not, I just have to switch to game and back to BD, and it then changes from 'NEO:6' to 'Dolby D'
post #4004 of 4464
^^
Sure ... this is the right place.

You're likely experiencing an HDMI handshake issue which is very common with cable/sat boxes and especially Fios. Try turning on in this order, TV, then AVR, then Fios waiting a few secs between each device. If that doesn't work, then connect the HDMI from the Fios to the TV and an optical from the Fios to the AVR.
post #4005 of 4464
interesting, thanks jdsmoothie, I'll do it that way from now on. At least I figured out the PS3 doesn't have to be turned on, if it doesn't pick up the audio I can just switch to game then back to BD and it seems to fix it every time.
post #4006 of 4464
Quote:
Originally Posted by Mike521 View Post

At least I figured out the PS3 doesn't have to be turned on, if it doesn't pick up the audio I can just switch to game then back to BD and it seems to fix it every time.

Like jd said, this is a common HDMI handshake issue with many cable boxes. Turning devices on in that order works, unless the cable box is already on because it's recording a show. Another fix is to simply switch channels on the cable box. Also, tuning the cable box to a HD channel before turning it off can sometimes help resolve the problem.

Unfortunately the only real fixes are to run the HDMI cable to the TV, like jd said. Another is to run component video cables from the cable box to the AVR.
post #4007 of 4464
This is what mine is doing.. i thought the sub was turning on and off, but you described it perfectly.. What model are the replacement speakers.. thanks
post #4008 of 4464
^^
Cindy, it's helps if you "Quote" the post you are responding to in order to avoid any confusion, unless it's the one immediately above your own post.

As noted, in his response to you ... Zardoz identifies the replacement speaker setup he purchased.

Quote:
Originally Posted by Zardoz04 View Post

I had a similar issue with my Denon DHT-591BA htib setup, which had a AVR-591 receiver and Boston Acoustics MCS 95 5.1 speakers. However, I think I used the wrong terminology before. What I considered a "pop" was actually a "thud", which occurs when the first low-freq. signal hits the sub. This is the only downside to having a sub which only 'on feature' for the power is 'auto'. It'll sit in standby until low sounds are processed & when it hits you'll initially hear that thud sound. Then, it'll go back into standby mode until the next low freq. signal occurs. I'm not sure if other subs which have the auto-on feature produce the same issues. It became annoying to me after a while, so I bought the Boston Acoustics Classic CS2310B 5.1 setup which it's sub has an always-on 'on' switch and those issues went away. Not to mention a nice upgrade in speaker quality for only a couple hundred bucks.
post #4009 of 4464
JD,
sorry for the middle of the night messup This was the quote I saw and it didn't say the model number, thank much though.

Quote:
Originally Posted by Zardoz04 View Post

Sorry man I totally forgot about my post. It's more of a thump when the initial low frequency sound hits, then its normal after that. I used the wrong terminology before.

I saw the email you sent to the BA rep. I guess that's normal. I'm sure there are other subs on the market that only have a "off" and "auto" switch like ours does. I wonder if the same thing happens?

I found a killer deal on another BA 5.1 speaker setup for $200 and the sub has an "on" feature as well as the other 2 modes, so I think I'll just go with that setup.
post #4010 of 4464
^^
No worries ... just trying to get you your answer a bit quicker.
post #4011 of 4464
I appreciate it JD.. I just looked at this speaker set, It is HUGE I do not have enough room for speakers this big.. Do you have any input on just changing the sub, and can you recommend one that i can just use with my BA satellites, or a set with small satellites like these. THanks again JD
post #4012 of 4464
^^
No ... depends on your budget, room size, and sub size you can comfortably fit in your room. Suggest you take all three inputs to the Speakers/Sub forum and you'll likely get some good recommendations there. Although have you tried simply raising the "CH Level" setting of your sub 3-4db to provide a stronger signal?

Another option: It seems that setup is on sale at Amazon for only $200, yet the sub alone sells for $300 so you might consider buying the whole setup, keep the sub, and selling the speakers with your old sub on Craigs list ... likely recuperating the cost of the new setup.

http://www.amazon.com/Boston-Acousti...5876176&sr=8-3

http://www.amazon.com/Boston-Acousti...5876315&sr=8-1
post #4013 of 4464
turn the sub up and I get no sound and then the thump and monstrous sound Good while it lasts but it goes away again, so it is either nonexistent or really thunderous. I cannot believe only a couple of people are having this problem so... I think it must be the settings. Maybe i need to run Audyssey again? I only ran it once, maybe it is wrong.

Alternatively, now that i can think with the sinus headache gone, maybe i keep the sub turned up through the receiver but turn it down on the sub itself. The thought was good but now it makes no sense when i read it.

I don't want to change it if i don't have to. thanks again
post #4014 of 4464
^^
Run AUTO SETUP until you get a sub setting closer to 0db and see if that helps. Once you're okay with the setting; however, you don't want to make further adjustments on the sub itself as that will impact Audyssey, rather only make further adjustments using the "CH Level" button on the remote or within the menus.
post #4015 of 4464
I am still having the issue with such quiet (low volume?) CC during movies.

Everything now sounds great in my set-up, except that the CC seems way too low. During last nights movie I had to increase the channel level (with the remote during the movie) up 7 or 8 db.

Is this a bad thing for the overall set-up?
Is it because I don't have a high end center?
Is the crossover too high or low?

Or, is this just what it is, and I need to adjust the center level for each movie?

Any ideas!?
post #4016 of 4464
^^
You're free to adjust the CH level settings for the speakers/sub to your heart's content. Have you tried positioning the CC so it points directly at your face in the main listening position (ie. #1) or is it just sitting on top of a stereo cabinet? Also your CC is not that efficient at only 87db and 6Ω so it would be harder to drive, however, AUTO SETUP should still set it to a 75db test tone at your main listening position. Where specifically did you place the mic (in relation to the seating) when you ran AUTO SETUP and how far is the main listening position from the display?
post #4017 of 4464
Quote:
Originally Posted by jdsmoothie View Post

^^
You're free to adjust the CH level settings for the speakers/sub to your heart's content. Have you tried positioning the CC so it points directly at your face in the main listening position (ie. #1) or is it just sitting on top of a stereo cabinet? Also your CC is not that efficient at only 87db and 6? so it would be harder to drive, however, AUTO SETUP should still set it to a 75db test tone at your main listening position. Where specifically did you place the mic (in relation to the seating) when you ran AUTO SETUP and how far is the main listening position from the display?

Yeah, I know its not the greatest front three. I moved the cc to the front of the cabinet it is on, and also angled it up at the ears.

The screen is about 10.5-11' from the #1 Mic spot, which I put in the dead center of the arched seating we have. I placed it at ear level first, but then read that if the chairback is higher then ears, then to move the Mic up just higher than the back of the headrest. Then, #4-6 spots were about three feet closer to the screen.
post #4018 of 4464
Quote:
Originally Posted by cindyh View Post

Do you have any input on just changing the sub, and can you recommend one that i can just use with my BA satellites, or a set with small satellites like these. THanks again JD

Many times you can fix this "thud problem" by flipping a switch on your sub. Mine has two settings: "on" and "auto on". I just leave mine on all the time.
post #4019 of 4464
Quote:
Originally Posted by mekkerl View Post

Or, is this just what it is, and I need to adjust the center level for each movie?

Many times it's just the movie itself. Dialog comes out of the CC. Sometimes movies just have these quiet sections where it's all dialog, and then other parts of the movie have loud music and sound effects coming out of all the speakers. You can try setting the compression to "midnight" for movies like this.
post #4020 of 4464
Quote:
Originally Posted by Herman Trivilino View Post

Many times you can fix this "thud problem" by flipping a switch on your sub. Mine has two settings: "on" and "auto on". I just leave mine on all the time.

As was noted earlier, the only "ON" setting on that particular sub is "AUTO".
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