Originally Posted by RichB
A couple of us have had this problem.
If you unplug the connector and plug it back in just after connecting to the network you may be able to get it to work.
I returned mine, but you need to call Onkyo. It looks like a bug.
Rich, I followed the instructions you gave me by e-mail:
1. Turn on Receiver and then switch to the Net/USB input
2. THEN plug in the Ethernet Cable
Once I did this, the "missing" options showed up!
Thanks, Rich! Once again the AVS Forum comes to the rescue!
For anyone with a similar problem, I suggest you connect your Ethernet Cable BEFORE turning on the Receiver for the first time. Then turn on the Receiver and select the Net/USB input. You'll see a message telling you whether you are connected or not. If you don't see that you are connected, unplug the ethernet cable and switch the Receiver to another input. Then reconnect the Ethernet Cable and again select the Net/USB input. Once your connection if recognized, go to Set-Up/Hardware Set-Up/Firmware Update. Check for any Firmware updates before proceeding with the rest of your installation, and before running Audssey.
FYI, I'm usually pretty "tech savy" and have set up several computer networks and work with computers every day. In a previous life, I was a home theater installer, certified as an "advanced" installer by the THX Home Division of LucasFilm. I point this out because this network problem was not an obvious "fix" and the manual explains this very poorly.