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Official Sony KDL-xxHX800 Owners Thread - Page 5

post #121 of 2560
6/27/10 at 4:19am
Quote:
Originally Posted by Indiana Jones; View Post

Sony's site says the 60 is Edge backlit but calls the 55 Dynamic Edge backlit. Anyone know if that means anything or if it's just an extra word?

It's an extra word and it definitely means something. It's been discussed to death in the Sony 2010 thread.
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post #122 of 2560
6/27/10 at 5:46am
For normal "Edge backlit" sets (LX900 , NX800 ,EX700) , the whole screen is a "dimming zone" -just like the CCFL sets , the backlit is on all the time .

For "Dynamic Edge backlit" sets (HX800 , Samsung C8000), there are several "dimming zones" that can be turn on/off separately and it should produce a deeper black.

But the "Dynamic Edge backlit" sets are no match for the "Full LED backlit" sets (XBR8 , HX900 , LX9500 , B8500) as they do not have many dimming zones - HX800 has about 20 dimming zones and B8500 has 240 zones.
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post #123 of 2560
6/27/10 at 10:48pm
Thread Starter 
I just wanted to make others aware of some major issues I've had with this set since the last time I posted anything. The minor flashlighting I mentioned earlier became more apparent while watching movies and dark scenes. I'm not sure if the flashlighting actually got worse or if I just began to notice it more. It was mainly just in the lower left hand corner and lower center. I decided to exchange it for another. The replacement set looked substantially worse as seen in the picture below. The clouding was just obnoxious to me. The Sony Store staff wouldn't acknowledge that it was an issue, nor would they allow me to exchange it a second time. I even brought in pictures to no avail. They acted as if I fabricated everything, and that they would have a technician troubleshoot with me over the phone. They also offered to let me buy a different model TV, and suggested the HX909. I was just too disgusted with the way I was treated to do any further business with them. I did manage to return it for a full refund. I am still confident that Sony makes a good product but will probably never do business with Sony Style again. In fairness some of the sales staff there were very helpful and professional. I may end up picking up the HX800 somewhere else. I'm just worried that these problems are inherent to this tv or at least the initial batch of them. I'm considering the HX909 or possibly the LG 9500. I hope those of you who have bought this set already don't have a similar experience.

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post #124 of 2560
6/28/10 at 12:30am
Wow. I was wondering if there was any clouding issues on the TV. That answers that. Sorry you had to go through that, pal, but at least people will know the potentials of getting this TV now. That stinks about the Sony store not letting you exchange it one more time. Who knows, maybe the third one would've been fine?

It looked beautiful in action but I feel like I want to go for the HX909 later this year. Christmas present to myself. Unless Sony releases something else. Feh.
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post #125 of 2560
6/28/10 at 12:30am
whoops!
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post #126 of 2560
6/28/10 at 1:10am
i cant believe it is a true photo. Is there some kind of special conditions of picture?
if i saw this in the store i will never buy it in the first place. Or it was OK in the store?

too bad you did not do video of this. I would like to see this mess in dynamic.
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post #127 of 2560
6/28/10 at 4:10am
Quote:
Originally Posted by tohdom View Post

i cant believe it is a true photo. Is there some kind of special conditions of picture?
if i saw this in the store i will never buy it in the first place. Or it was OK in the store?

It looks good in the store. There's a honeymoon period with TV's and this is how these things usually go. Viewing in the store and living with a TV are two different things. I can't believe that you would even suggest that SigPrime was making this stuff up.
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post #128 of 2560
6/28/10 at 4:45am
Sony just cann't make things right.

Sony really should use the money it paid to its CEO and SVPs to improve the quality of its products.
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post #129 of 2560
6/28/10 at 4:56am
Sigprime and others,

I ordered the TV from Crutchfiled.
However, I am worrying about the 3D performance after I saw the review from below.

http:// ww w.televisioninfo.com/content/Sony-KDL-40HX800-KDL-46HX800-KDL-55HX800-3D-LED-LCD-HDTV-Review-1732/3D.htm

"We weren't impressed by the 3D feature. It wasn't nearly as good as the Samsung UN55C7000 or Panasonic TC-P50VT20, both of which were dedicated 3D HDTVs and are in a higher class than the KDL-46HX800. If you're looking for a great 3D experience, it doesn't exist yet: your best bet is a movie theater, and even then the effect breaks down more than it should. "

They reports that the 2D is fine and same level as Samsung 8000 series. Unfortunately, the 3D review is very bad and they even think it is worse than Samsung 7000 series.

It sounds so scary and I am still thinking should I cancel my order.

Any other people whom have seen the Sony and Samsung c8000 TV, can you have a fair review and recommendation between these two? I really don't know Sony or Samsung which one is better.

Thanks for helping.
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post #130 of 2560
6/28/10 at 5:35am
Quote:
Originally Posted by Holy bear View Post

Sony just cann't make things right.

Sony really should use the money it paid to its CEO and SVPs to improve the quality of its products.

Yes 1 TV justifies their entire companies quality.
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post #131 of 2560
6/28/10 at 5:36am
Quote:
Originally Posted by kinggor View Post

Sigprime and others,

I ordered the TV from Crutchfiled.
However, I am worrying about the 3D performance after I saw the review from below.

http:// ww w.televisioninfo.com/content/Sony-KDL-40HX800-KDL-46HX800-KDL-55HX800-3D-LED-LCD-HDTV-Review-1732/3D.htm

"We weren't impressed by the 3D feature. It wasn't nearly as good as the Samsung UN55C7000 or Panasonic TC-P50VT20, both of which were dedicated 3D HDTVs and are in a higher class than the KDL-46HX800. If you're looking for a great 3D experience, it doesn't exist yet: your best bet is a movie theater, and even then the effect breaks down more than it should. "

They reports that the 2D is fine and same level as Samsung 8000 series. Unfortunately, the 3D review is very bad and they even think it is worse than Samsung 7000 series.

It sounds so scary and I am still thinking should I cancel my order.

Any other people whom have seen the Sony and Samsung c8000 TV, can you have a fair review and recommendation between these two? I really don't know Sony or Samsung which one is better.

Thanks for helping.

Television info is not a halfway decent review site, over on the other threads we typically make fun of them. Why don't you go to a store and compare for yourself.
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post #132 of 2560
6/28/10 at 5:53am
Quote:
Originally Posted by theblackkeys View Post

Yes 1 TV justifies their entire companies quality.

It's not just "1 TV". Uneven backlight problem has been with Sony sets for several years.

I know TVs from other companies do have the same problem , but I see more people complain about Sony.

I really wish I were a Panasonic fanboy or simply have no preference....I'm really disappointed about Sony.
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post #133 of 2560
6/28/10 at 6:29am
Thread Starter 
Quote:
Originally Posted by UCFKevin View Post

Wow. I was wondering if there was any clouding issues on the TV. That answers that. Sorry you had to go through that, pal, but at least people will know the potentials of getting this TV now. That stinks about the Sony store not letting you exchange it one more time. Who knows, maybe the third one would've been fine?

It looked beautiful in action but I feel like I want to go for the HX909 later this year. Christmas present to myself. Unless Sony releases something else. Feh.

The first one really did look spectacular in action, with the exception of the minor flashlighting. It was really noticeable at night with letterbox movies in the black bar. The first set didn't really suffer from clouding. The second set suffered from both flashlighting and clouding. The clouding on the second set looked terrible in any lighting condition. I'm leaning toward the HX909 myself. I just hope the price comes down soon, as 4k for a 52 inch is too much. I really don't want to buy it online because returning it would be a nightmare.

Quote:
Originally Posted by tohdom View Post

i cant believe it is a true photo. Is there some kind of special conditions of picture?
if i saw this in the store i will never buy it in the first place. Or it was OK in the store?

too bad you did not do video of this. I would like to see this mess in dynamic.

The display model looked great in the store, but they really don't show you many static dark images. I think the clouding on the second set is probably uncommon, but the flashlighting was on both TV's. As far as not believing it is a true photo, I have nothing to gain from fabricating this. I started the thread and am obviously not anti Sony. I just wanted a television without defect. I feel that is a reasonable expectation when spending over 3k on a television.

Quote:
Originally Posted by Andrew67 View Post

It looks good in the store. There's a honeymoon period with TV's and this is how these things usually go. Viewing in the store and living with a TV are two different things. I can't believe that you would even suggest that SigPrime was making this stuff up.

You hit the nail on the head Andrew. In the store they avoid showing scenes with dark corners, and stationary solid color images. The lighting conditions are not ideal either. It's not until you get the set home, that you begin to notice any flaws.
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post #134 of 2560
6/28/10 at 10:45am
Quote:
Originally Posted by Holy bear View Post

It's not just "1 TV". Uneven backlight problem has been with Sony sets for several years.

I know TVs from other companies do have the same problem , but I see more people complain about Sony.

I really wish I were a Panasonic fanboy or simply have no preference....I'm really disappointed about Sony.

You are living in a fantasy world called AVSforum.com. The average consumer never goes online and digs through hundreds of forum pages to read about which tv manufacturer has more backlight issues. I could just as easily argue that Samsung has a higher return rate and much lower quality control than Sony.

Your posts on this forum, and your signature make it obvious that you are only here to bash Sony. It's getting kind of boring reading all of your "I hate Sony" garbage.

On subject: Sig, sorry to hear about your tv. That picture is crazy! Definately some of the worst clouding/flashlighting I've seen.
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post #135 of 2560
6/28/10 at 1:37pm
[/quote]

Every edge LED have a lot of this problems, on the C7000, C8000 thread have a lot of posts, more with C7000 , C8000 only have flashlights like yours on the corners. Here is a link with a cloud problem with a Samsung C6300, Your set look worst.

http://www.avsforum.com/avs-vb/showt...7#post18587327

Like you sigprime I want a set without problems but every set of this year have, is a shame, this is happen with every brand.
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post #136 of 2560
6/28/10 at 3:21pm
That is pretty bad, however from my experience it doesn’t matter who it is Sony, Samsung, LG or Panasonic. I just returned Samsung LN55C5000? back to Costco, Panasonic 54G25 to BestBuy and finally ended with Sony 52EX700 which to me is as close to perfection as you can get from any Edge LED TV. Got lucky the 3rd time. You can spend days on this forum and you’ll see all of them have some problems, so you must buy, test at home and then return or keep that’s the only way.
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post #137 of 2560
6/28/10 at 7:47pm
Sigprime i dont understand why your TV is showing this if you have an edge LED set with LOCAL DIMMING. It should be dimming the backlight in those places where you are seeing that clouding/flashlighting in dark scenes. Are you sure you have dynamic LED control in advanced settings turned on??
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post #138 of 2560
6/28/10 at 8:30pm
Quote:
Originally Posted by dave300zx View Post

You are living in a fantasy world called AVSforum.com. The average consumer never goes online and digs through hundreds of forum pages to read about which tv manufacturer has more backlight issues. I could just as easily argue that Samsung has a higher return rate and much lower quality control than Sony.

Your posts on this forum, and your signature make it obvious that you are only here to bash Sony. It's getting kind of boring reading all of your "I hate Sony" garbage.

On subject: Sig, sorry to hear about your tv. That picture is crazy! Definately some of the worst clouding/flashlighting I've seen.

I'm actually a Sony fanboy (literally)- I have many Sony products (including a XBR8/X4500) and I'm planning to buy a NEX5 in the near future.

I like Sony and that's why you always see me complaining about it.
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post #139 of 2560
6/28/10 at 8:32pm
Quote:
Originally Posted by Holy bear View Post

I'm actually a Sony fanboy (literally)- I have many Sony products (including a XBR8/X4500) and I'm planning to buy a NEX5 in the near future.

I like Sony and that's why you always see me complaining about it.

Contrary to your signature.
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post #140 of 2560
6/28/10 at 8:52pm
I don't like what Mr Stringer is doing now (more OEM products , even ODM products) and I don't think Sony is going to the right direction.
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post #141 of 2560
6/28/10 at 9:05pm
Thread Starter 
Quote:
Originally Posted by Viper2847 View Post

Sigprime i dont understand why your TV is showing this if you have an edge LED set with LOCAL DIMMING. It should be dimming the backlight in those places where you are seeing that clouding/flashlighting in dark scenes. Are you sure you have dynamic LED control in advanced settings turned on??

When I turned the dynamic led control to normal, it would reduce the effect of clouding and flashlighting. It was definitely still apparent though. I didn't like the look of the set in normal mode at all. I usually kept it on low or off. The blacks almost seem to crush on normal mode.
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post #142 of 2560
6/28/10 at 9:12pm
Quote:
Originally Posted by Holy bear View Post

I don't like what Mr Stringer is doing now (more OEM products , even ODM products) and I don't think Sony is going to the right direction.

Then better start bashing on every manufacture. This day and age... nothing seems satisfactory.
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post #143 of 2560
6/29/10 at 12:28am
Quote:
Originally Posted by kinggor View Post

However, I am worrying about the 3D performance after I saw the review from below.


Any other people whom have seen the Sony and Samsung c8000 TV, can you have a fair review and recommendation between these two? I really don't know Sony or Samsung which one is better.

Thanks for helping.


I've seen the 40HX800 and the Samsung 46C8000. To me, the 3D on the Sony is leagues ahead of the Samsung. Both dim the display due to the glasses, but the Sony had much less crosstalk to me.

Can't you find a local store with it in stock to have a look? Sony have a good demo bluray with movie trailers etc on it.



Sigprime - ouch! Roughly what were your settings for that to appear - you mention viewing at night, is that in a dark room with the backlight on low? Even at night I tend to watch with some lights on and touch wood I've never noticed anything like that on my previous LCDs (currently have a W4000). Don't want to go backwards in quality.
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post #144 of 2560
6/29/10 at 6:00am
Quote:
Originally Posted by sigprime View Post

When I turned the dynamic led control to normal, it would reduce the effect of clouding and flashlighting. It was definitely still apparent though. I didn't like the look of the set in normal mode at all. I usually kept it on low or off. The blacks almost seem to crush on normal mode.

Just curious?

Could you name any movies or sports that display "STATIC and BLANK" content?

As I view my panel virtually everything is DYNAMIC and thus how or when would you actually observe this VOID backlight sample? Please provide examples of movies and sports where this will actually REPLICATED.

I assert that if I bought a panel for Static display it would be a professional display monitor in an airport or similar but with all movies and sports your viewing DYNAMIC content that will rarely replicate this --- is it replicating in the black bars? If so and if it's on every panel then buy an Anchoe Bay DVDO Edge and you can change the viewing aspect ratio and fill the screen for $400-$500 device and get a video processor and HDMI Switcher so you don't see the black bars or pillar box.

The reason I bring this up is that if you view actual owners reviews (outside this obsessive forum) they rarely replicate negative feedback of this forum - they are quite the opposite in most cases and the clouding and flashlilghting has been reported for years yet non-AVS members rarely report these events. Honeymoon ends on virtually every thread here and it's not just 2010 - it's been that way for over 5 years. If one is going to be obsessive about the static black bars and if it's truly inherent then by a device to remove it from displaying since vitually all your viewing is going to be DYNAMIC! I assert that your not going to see that content since your home viewing is NOT displaying STATIC Content.
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post #145 of 2560
6/29/10 at 6:17am
Quote:
Originally Posted by sigprime View Post

I just wanted to make others aware of some major issues I've had with this set since the last time I posted anything. The minor flashlighting I mentioned earlier became more apparent while watching movies and dark scenes. I'm not sure if the flashlighting actually got worse or if I just began to notice it more. It was mainly just in the lower left hand corner and lower center. I decided to exchange it for another. The replacement set looked substantially worse as seen in the picture below. The clouding was just obnoxious to me. The Sony Store staff wouldn't acknowledge that it was an issue, nor would they allow me to exchange it a second time. I even brought in pictures to no avail. They acted as if I fabricated everything, and that they would have a technician troubleshoot with me over the phone. They also offered to let me buy a different model TV, and suggested the HX909. I was just too disgusted with the way I was treated to do any further business with them. I did manage to return it for a full refund. I am still confident that Sony makes a good product but will probably never do business with Sony Style again. In fairness some of the sales staff there were very helpful and professional. I may end up picking up the HX800 somewhere else. I'm just worried that these problems are inherent to this tv or at least the initial batch of them. I'm considering the HX909 or possibly the LG 9500. I hope those of you who have bought this set already don't have a similar experience.


yeah, if the cloulding gets in the way of the normal enjoyement of the TV, it's not great. Sometimes, you can get away with some clouding since it's only shows up when in specific situation, but if you see it in normal usages, it's hard not to keep noticing it after.
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post #146 of 2560
6/29/10 at 7:34am
Quote:
Originally Posted by westa6969 View Post

Could you name any movies or sports that display "STATIC and BLANK" content?

As I view my panel virtually everything is DYNAMIC and thus how or when would you actually observe this VOID backlight sample? Please provide examples of movies and sports where this will actually REPLICATED.

What's your fascination with movies and sports? Why is it not valid for the Windows Media Center home page? Or the PS3 menus? Or a video game menu? Or even a dark scene in a movie where clouding can be a real issue? I'm sure there is at least once scene in The Descent where clouding would be overwhelming. I don't know why LCD fanboys are so eager to ignore the very real issue of clouding on LCD screens. The fact of the matter is that clouding was visible enough to distract SigPrime from enjoying his TV. As he owned the TV in question and you obviously did not, leave him be.
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post #147 of 2560
6/29/10 at 7:44am
I've got a question for actual owners of the HX800....

I had the Samsung PN58C7000 Plasma but had it exchanged multiple times due to issues, and finally just returned it. I was looking at the LED-LCDs and was thinking of the 55HX800 or the UN55C8000. However, my friend just got the UN55C7000 and I helped set it up. Nice pic overall but on some scenes I noticed that objects can lose their definition. Usually when it's not an up close object/person.. It just feels a bit muddy. I turned off any enhancements to see if it changed but it did not.

Does this happen on the Sony too? Or all LCD/LED's??
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post #148 of 2560
6/29/10 at 7:56am
Yes, the clouding appears to be bad in the above picture, but the picture is also out of focus as evidenced by the unreadable Sony logo on the lower bezel. I'm guessing that's not a Sony malfunction.

That being said, I agree that the clouding is unacceptable.

I'm assuming that the clouds on the Sony are always in the same spot? On my two Samsung 650s which are hooked up to U-verse, when the TV is on and the "cable" box is off, I get a blue screen with minor clouding that "travels" over both of the TVs similar to a very subtle screen saver. However, when there is a picture on the screen, I have no clouding at all on either TV, even when I'm watching content with black bars at the sides or top & bottom. And, when the screen is all black, I also have no clouding.

I mention this only because the screen in the above pictures is blue, not black.
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post #149 of 2560
6/29/10 at 8:02am
Quote:
Originally Posted by NJChris View Post

Nice pic overall but on some scenes I noticed that objects can lose their definition. Usually when it's not an up close object/person.. It just feels a bit muddy. I turned off any enhancements to see if it changed but it did not.

LCD's do not always have the highest motion resolution. That is, when objects move the resolution of the picture can drop quite a bit. Plasmas do not suffer from this issue which is maybe why you're noticing it on an LCD. If you've turned off all the enhancements, it could be that you've turned off the one that will compensate for the loss of motion resolution.

Link to motion resolution discussion
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post #150 of 2560
6/29/10 at 8:17am
Thread Starter 
Quote:
Originally Posted by westa6969 View Post

Just curious?

Could you name any movies or sports that display "STATIC and BLANK" content?

As I view my panel virtually everything is DYNAMIC and thus how or when would you actually observe this VOID backlight sample? Please provide examples of movies and sports where this will actually REPLICATED.

I assert that if I bought a panel for Static display it would be a professional display monitor in an airport or similar but with all movies and sports your viewing DYNAMIC content that will rarely replicate this --- is it replicating in the black bars? If so and if it's on every panel then buy an Anchoe Bay DVDO Edge and you can change the viewing aspect ratio and fill the screen for $400-$500 device and get a video processor and HDMI Switcher so you don't see the black bars or pillar box.

The reason I bring this up is that if you view actual owners reviews (outside this obsessive forum) they rarely replicate negative feedback of this forum - they are quite the opposite in most cases and the clouding and flashlilghting has been reported for years yet non-AVS members rarely report these events. Honeymoon ends on virtually every thread here and it's not just 2010 - it's been that way for over 5 years. If one is going to be obsessive about the static black bars and if it's truly inherent then by a device to remove it from displaying since vitually all your viewing is going to be DYNAMIC! I assert that your not going to see that content since your home viewing is NOT displaying STATIC Content.

The clouding was very noticeable in any dark scene under any room lighting condition. It was not just visible in static images. There is really no need to get this defensive about my clouding issue. Do you have stock in Sony or something? I'm sure most Sony led sets don't suffer from this. I will probably even buy another Sony at some point. I just wanted to point out an issue I was having with this set. For you to imply that it's not visible while watching normal content is ignorant. I have shown one picture of my clouding problem, and you apparently have more experience with the exact unit I had in my home? I had two other people notice the problem while watching soccer, blu rays, and other television content. I'm not paying over $3K for a set that looks like this. If that is being "obsessive", then so be it.
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