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The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 344

post #10291 of 10436
Right, that's "internally tuned", a direct network stream. I'm talking about an external source hooked up with HDMI like a cable box, DVD player, etc.
post #10292 of 10436
Hey fellas, picked up a 3311 refurb from A4L a few weeks ago. Loving it.

One thing I can't figure out is why I can't see the corrected EQ for the subwoofer but I see all the rest. Am I missing something simple or is this not possible?

Thanks!!!
post #10293 of 10436
Denon just chooses not to show it. You aren't doing anything wrong. Also note that these graphs are VERY crude representations of what Audyssey is actually doing.
post #10294 of 10436
Quote:
Originally Posted by batpig View Post

Denon just chooses not to show it. You aren't doing anything wrong. Also note that these graphs are VERY crude representations of what Audyssey is actually doing.

Bah. That sucks. Just would like to get a visual. Thanks BP.

I'm very happy with the unit coming from a UMC-1 and a Onkyo 876 before that.
post #10295 of 10436
My front left main channel has gone bad. You can just barely hear sound coming out of it if you put your ear up close to the speaker, and what little sound is coming through is all crackly/staticy. I bought this new back in Feb 2011, it sits on an open rack with vented shelves and rarely ever gets pushed, this is pretty ridiculous for a piece of equipment this high end to go bad after 2 1/2 years of light to moderate use. Well, anyone know where can I take this to get fixed in New Hampshire?
post #10296 of 10436
If it comes down to repair, you can check Denon's website for repair facilities in your state. However, you have a couple of options available to you, the first as listed in my sig is to reset the microprocessor (see p. 116 in your Owner's manual). If no joy, another option if you only have a 5.1 setup is to set AMP ASSIGN to "Front B" and connect your FL/FR speaker wires to those posts instead and then setting the Speakers setting to "Front B" as well for both STEREO and Multi CH audio.
post #10297 of 10436
Quote:
Originally Posted by NSZteg View Post

My front left main channel has gone bad. You can just barely hear sound coming out of it if you put your ear up close to the speaker, and what little sound is coming through is all crackly/staticy. I bought this new back in Feb 2011, it sits on an open rack with vented shelves and rarely ever gets pushed, this is pretty ridiculous for a piece of equipment this high end to go bad after 2 1/2 years of light to moderate use. Well, anyone know where can I take this to get fixed in New Hampshire?

Before shipping for service have you checked the speaker by swapping out with a known good speaker and have you tried a micro reset. Probably a bad amp but I would trouble shoot before shipping.
post #10298 of 10436
I reset the processor, that didn't do anything. I do just have a standard 5.1 setup. Plugging the mains into the amp assign terminals, how will that fix the bad channel? I don't want to go around the problem, though it would be fine solution for the short term, but I want the problem to be fixed.

I tested to make sure it wasn't the speakers. I hooked up the right speaker to the left channel, and no sound came out of that one either.
Edited by NSZteg - 9/18/13 at 4:03pm
post #10299 of 10436
If it's the channel then yes, it will require repair. Try the reset at least 4-5 more times in a row.
post #10300 of 10436
Quote:
Originally Posted by jdsmoothie View Post

If no joy, another option if you only have a 5.1 setup is to set AMP ASSIGN to "Front B" and connect your FL/FR speaker wires to those posts instead and then setting the Speakers setting to "Front B" as well for both STEREO and Multi CH audio.
I tried that, now I have sound from the left side but no sound at all coming from the right. It's not the bad quiet crackly sound that was coming from the left side like before, its just normal hiss.
Edited by NSZteg - 9/18/13 at 6:30pm
post #10301 of 10436
Phono out setup?

Decided to bite the bullet and digitize some lps. What is the preferred way to get a line-out signal from the phono? I take it I need to use the DVR Audio Out R/W jacks, but what else needs to be done? I remember doing this years ago on my 3300 (to a tape deck) and it was kind of complex.

scott s.
.
post #10302 of 10436
The DVR RCA outputs are tied to the "Zone 2" source, so just make sure the ZONE 2 / REC OUT source selection is the PHONO source. That should be all there is to it.
post #10303 of 10436
Quote:
Originally Posted by batpig View Post

The DVR RCA outputs are tied to the "Zone 2" source, so just make sure the ZONE 2 / REC OUT source selection is the PHONO source. That should be all there is to it.

Thanks. Any point to fiddling with the output like setting Pure/Direct?

scott s.
.
post #10304 of 10436
No, it's an unprocessed line level path.
post #10305 of 10436
Hey gang, anyone else getting excessive noise from their unit? I had my UMC-1 hooked up in the same manner and had absolutely no audible noise, but with the Denon it's noticeable through the movie.....

Thanks!
post #10306 of 10436
Nevermind......Just remembered that the UMC-1 didn't have a ground terminal. I must have a loop issue.
post #10307 of 10436
Curious to know what to do in order for my subwoofer to work? I have a elemental lt500 amp and the receiver isnt sending a signal to it.
post #10308 of 10436
I tried different listening selections and nothing worked. I checked and subwoofer is set to "yes" and all other speakers set to small....still nothing worked. So I tried plugging the sub cable into one of the pre out plugs for the right speaker and now the amp is getting a signal....sub is working. What does this mean? Why isnt the SW pre out sending a signal to the amp?
post #10309 of 10436
Have you tried switching from Direct to Stereo?
post #10310 of 10436
Does the sub get a test tone?
post #10311 of 10436
I just picked up a slightly used Denon AVR-3310, and I have some questions for you Denon gurus. (I know this is the 3311 thread, but I figured that would have better luck posting here as there is more traffic on this thread, and since the AVR-3311 is so similar to the AVR-3310.....


First, being that this AVR-3310 is used, would it be wise to do a full reset to wipe out any settings that the previous owner might have left in the unit, If so, how is this reset actually done?

Second, how does this particular version of Audyssey in the AVR-3310 perform? Does it help or is it even all that effective in EQ!ing the subs?

Third, can this AVR-3310 be controlled by an iPad and/or iPhone?

Forth, can this Denin AVR-3310 play back 24/192 lossless Flac or Apple Lossless, WAV?
post #10312 of 10436
^^
1. Yes. You can download the Owner's manual from Denon's Downloads website. Reset procedure (p. 103 OM).
2. Although the 3310CI only features the same version of Audyssey MultEQ (while the more current 331XCI models feature the more advanced MultEQ XT), found in the lower level models, it can EQ the sub.
3. Any networking model, to include the 3310CI can be controlled by a smart phone app.
4. AFAIK, no.

Also note that the 3310CI has a network card defect, so unless it has already been replaced on that unit, if still available, will cost about $150 to replace.
post #10313 of 10436
Also as an addendum for the sake of clarity, since you specifically asked about the sub eq, the MultEQ version in your 3310 has the same sub filter resolution as the XT in the 3311, the only difference is the speaker filters. To get better sub calibration you would need to step all the way up to XT32.
post #10314 of 10436
When I turn on my 3311 on, the volume control does not work (either using the remote control or the volume control dial). So, I turn it off and back on again and it works. I have to do this every time I turn the receiver on the first time each day. Anyone know what may be causing this issue?
post #10315 of 10436
Quote:
Originally Posted by TechnoG View Post

When I turn on my 3311 on, the volume control does not work (either using the remote control or the volume control dial). So, I turn it off and back on again and it works. I have to do this every time I turn the receiver on the first time each day. Anyone know what may be causing this issue?

After using the SAVE Feature to back up your configuration, try a soft reset: unplug power cable for a few minutes.
post #10316 of 10436
Stumped again..... need some smart debugging.

Tonight I had a problem that I've seen before, but I just can't remember how it fixed itself last time. I'll try to explain simply.


Denon has 3 inputs.... tivo, bp, ps3 and 2 outputs... LCD and projector.

Tonight the LCD (on monitor 1 output) would show no output (audio or video) from any of the 3 inputs.

The projector (on monitor 2 output) showed all of the inputs with no problem.

I switched the HDMI cables between monitor 1 and 2. The problem remained with the LCD. So I know it's not the Denon output.

I hooked my mac to the HDMI input on the LCD.... it works fine.

I took the HDMI cable between the Denon and the LCD and moved it to a different input on the LCD. Still no sound/picture on the LCD.

Now last time I had this problem I got this far and I started trying new cables .... and suddenly the LCD / Denon combo was working again. Then I went back to the ORIGINAL cable between Denon and LCD and it too was working. (So I know the problem isn't a bad cable)

I'm thinking the problem could be in the syncing between the output of the Denon and the input of the LCD.

Has anyone seen this problem or have a guess as to what to do? I unplugged the Denon for 30 seconds or so but that made no difference. Problem remains.

I'm stumped.
post #10317 of 10436
Are you changing the "Monitor Out" setting?

post #10318 of 10436
I use Mon1 and Mon 2 to switch between my LCD and projector with the output resolution set to AUTO. Just confirmed that it is still set that way.

The oddity of all this is that my setup has not changed in more than a year... it has worked fine for a long while... last time I had this problem was about a year ago.

What else can I try fiddling with?
post #10319 of 10436
Power to Standby and unplug the AVR for 10 minutes. You can also try an HDMI reset.

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_L11
post #10320 of 10436
I've resolved the problem but I still don't know the cause.

Here are the steps to resolution. I don't know if step 1 has any bearing.

1. Plugged tivo and bp into a completely different LCD (re-confirmed no problem with those inputs, may also have reset HDMI handshake I'm not sure)
2. Plugged tivo and bp into original LCD (no problem now w/ audio/video on the LCD, just doesn't have Denon in the middle)
3. Re-plugged original set up with Denon in the middle (now it all works!)


So I think it's a HDMI handshaking issue from those sources through the Denon to the LCD, but I'm really not too sure. The fix involves getting to the back of the cabinet and lots of unplugging and plugging so finding a solution in the software set up would be preferable (if only I could confidently identify the root cause!)
Edited by RedCab - 11/10/13 at 11:47am
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