or Connect
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK
New Posts  All Forums:Forum Nav:

The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 345

post #10321 of 10436
The out of sync HDMI handshake problem occurred again last night.

Two observations:

1) Usually these incidents are spread by many months. Twice in in two days? I hope that this isn't the new MTBF!

2) This time I applied the most simplified fix and paid attention to what I was doing. Or maybe just got lucky that it fixed itself in one step :-)

The fix:
I connected the blueray directly to one of the LCD's other (not currently connected) HDMI inputs. Confirmed the video & audio output on the LCD. Then switched back in the BP-Denon-LCD on HDMI path. Surprised myself that it worked.

It may or may not be noteworthy that during this one step there were these other conditions: The projector was on but not selected. The Denon was on and set to monitor 1 (the LCD) w/ BP input selected.

I have a theory or maybe its just a guess about the cause... I think the HDMI HDCP (copy protection) handshake is getting mangled (sometimes) as it passes through the Denon and the LCD can't correct itself. Just a theory. Or guess.
post #10322 of 10436
Does the 3311 have Spotify and would a universal WiFi adapter such as ( http://www.amazon.com/NETGEAR-Universal-Ethernet-Adapter-WNCE2001/dp/B003KPBRRW/ref=pd_sim_e_1 ) allow the 3311 to connect to my network wirelessly?
post #10323 of 10436
No it does not as Spotify was only first introduced last year with a firmware update to the XX13 models and is a built in feature with the new 2013 E/X series models. However, you can stream Spotify to the 3311CI via a smart phone as noted in the link below ....

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_G9


If the router you list can be set to "bridge" mode (which is likely) then yes it could be used to bridge to the home's wireless router. Below is a list of bridge routers other Denon forum members have used successfully as well as other options to connect to the home's wifi router.

Bridge Router (connected to AVR provides wireless connection to the home's wifi router)
Cisco WRT-54G
TRENDnet TEW-640MB
Airport Extreme
Airport Express
Linksys WET610N
Netgear WN2000RPT - 4 port
Netgear WN2500RP
D-Link DAP-1522

Other
Netgear XAVB5004 Powerline Network Adapter (4-port) (on AVR set Network Standby/IP Control to ON/Always ON)
D-Link Powerline Adapter
Belkin Video Link 3 (w/static IP)
D-Link 8-Port Gigabit Switch (DGS-1008G)
Edited by jdsmoothie - 11/24/13 at 7:44am
post #10324 of 10436
Thank you.
post #10325 of 10436
I just hooked this router/wireless bridge up to my brothers 3313 and PS3http://www.ebay.com/itm/380759883972?redirect=mobile
EnGenius Xtra Long-range ERB300H 4-Port Wireless-N Media Bridge and Range Extend
post #10326 of 10436
I have a 3311 that has started acting up as follows: Occasionally (more often than not), the left channel output is extremely weak. It is not out completely, but it is often barely audible.

The easiest way to verify the problem is to perform the tone test and move the tone manually between speakers one at a time.

I can temporarily fix the problem by beating on the top off the unit (I know, old school, right?). I haven't checked the pre-out settings to verify whether the problem is before or after the PA, but I suspect it is before the PA because I seem to recall that the same issue shows up when using headphones.

Any ideas what could be causing this problem?
post #10327 of 10436
Try swapping speakers to confirm the issue doesn't lie with the speaker. If not the speaker, the next step would be powering off and unplugging the 3311 for a few minutes. If still no joy then try resetting the microprocessor after using the Web Control feature to store the config file to a PC so you don't have to run Audyssey again. And finally if yet still no joy the 3311CI has a 3 year warranty so you're likely still covered if purchased from an authorized dealer. If not using a 7.1 (rear surround) setup, a work around would be to connect the FL/FR speaker wires to the SBL/SBR speaker posts and set Amp Assign to Front B while also setting Front Speakers to Front B.
post #10328 of 10436
I have an issue no with my 3311 when switching on it produces no sound, either at the speakers or at the preamp outputs. I hear all the various relays click when activating the power button.

At the moment it does this at about every third switch on, when it does occur I switch the unit on and off until it works, typically. Six or seven times.................I'm guessing a service man might be needed, but concerned that it may behave perfectly .
post #10329 of 10436
Having problems loading up the denon_config.dat after a microprocessor reset?

Thought I'd post this helpful hint to those in the future having the same problem...

I got errors on the upload using both Chrome and FIrefox. I had two backup files from different times... both failed.

Turns out the saved files were just a bunch of zeros. Yes, that's right, the Denon did not save the file properly.

So if you're reading this because your load is not working, find a hex dump application and check that your file is something other than all zeros!

Here's an online hex dump site: http://www.fileformat.info/tool/hexdump.htm

Here's what my file looked like:

file name: denon_config.dat
mime type:

0000-0010: 00 00 00 00-00 00 00 00-00 00 00 00-00 00 00 00 ........ ........
0000-0020: 00 00 00 00-00 00 00 00-00 00 00 00-00 00 00 00 ........ ........
0000-0030: 00 00 00 00-00 00 00 00-00 00 00 00-00 00 00 00 ........ ........
0000-0040: 00 00 00 00-00 00 00 00-00 00 00 00-00 00 00 00 ........ ........
0000-0050: 00 00 00 00-00 00 00 00-00 00 00 00-00 00 00 00 ........ ........
0000-0060: 00 00 00 00-00 00 00 00-00 00 00 00-00 00 00 00 ........ ........
and so on....


If you find what I did, you'll be, like me, rather annoyed, but at least you'll stop trying to solve THAT problem.

Once I get everything re-set and re-calibrated, I'll save the config file again - and check it before I call myself done!

Thanks to all who contribute to this useful forum.
post #10330 of 10436
I don't usually stream audio from my TV to my 3311 but was playing around with some apps today and I have a question regarding the codec display on the Denon.

I am using digital optical (Toslink) from the TV to the AVR. When selecting TV source material (e.g., Amazon Video) labeled as "5.1 Surround," the AVR display reads "PLIIz Height" instead of "DOLBY D + PLIIz" and only shows FL and FR channels on the input. I don't see any reference to this display readout on the chart on page 46 of the owner's manual as shown below. Am I missing something (that's a rhetorical question)? Is the display different from what I get via HDMI due to the PCM digital input? I do see the Dolby "double-D" symbol in the decoder indicator field of the display and it seems pretty inconceivable that a stereo input could be rendered in PLIIz eek.gif, so what is the explanation for this display--particularly the missing input channels?

post #10331 of 10436
Just got off the phone with Denon and learned that the config.dat file generated by "save configuration" being all zeros is a known bug.

The code is being worked on but no word on when it will be available. Ugh.
post #10332 of 10436
Quote:
Originally Posted by RedCab View Post

Having problems loading up the denon_config.dat after a microprocessor reset?

Quote:
Originally Posted by RedCab View Post

Just got off the phone with Denon and learned that the config.dat file generated by "save configuration" being all zeros is a known bug.

The code is being worked on but no word on when it will be available. Ugh.

AVSForum resident Denon superhero and font-of-all-knowledge jdsmoothie has already covered this feature and its quirks in depth numerous times. For example, see this narrative description from the 2013 Denon E/X Series thread.
post #10333 of 10436
Quote:
Originally Posted by chi_guy50 View Post

I don't usually stream audio from my TV to my 3311 but was playing around with some apps today and I have a question regarding the codec display on the Denon.

I am using digital optical (Toslink) from the TV to the AVR. When selecting TV source material (e.g., Amazon Video) labeled as "5.1 Surround," the AVR display reads "PLIIz Height" instead of "DOLBY D + PLIIz" and only shows FL and FR channels on the input. I don't see any reference to this display readout on the chart on page 46 of the owner's manual as shown below. Am I missing something (that's a rhetorical question)? Is the display different from what I get via HDMI due to the PCM digital input? I do see the Dolby "double-D" symbol in the decoder indicator field of the display and it seems pretty inconceivable that a stereo input could be rendered in PLIIz eek.gif, so what is the explanation for this display--particularly the missing input channels?

I bet if you check the info screen in the GUI you will find you are getting a PCM or DD 2.0 signal input from the tv. In fact, you get demerits for not having confirmed the specific input signal before posting wink.gif

Note that the chart you posted shows only MULTICHANNEL input surround modes. (There's even a parenthetical on DD saying except 2.0)

PLIIz is not a "codec", it's a post processing channel expansion.
post #10334 of 10436
Quote:
Originally Posted by batpig View Post

I bet if you check the info screen in the GUI you will find you are getting a PCM or DD 2.0 signal input from the tv. In fact, you get demerits for not having confirmed the specific input signal before posting wink.gif

Note that the chart you posted shows only MULTICHANNEL input surround modes. (There's even a parenthetical on DD saying except 2.0)

PLIIz is not a "codec", it's a post processing channel expansion.

I had to go to the web controller info screen to check the input audio signal; you are correct in that the signal is DD 2.0. So why am I not getting the full 5.1 over the Toslink connection?
post #10335 of 10436
Has to be a setting on the tv. The receiver can't control that.
post #10336 of 10436
I seem to remember if you shuttle the Denon to the other mode of IP (static versus auto), then a non-zero file will be saved.
post #10337 of 10436
I used to have the problem with all zeros. I think it ended up being a browser problem. I switched to a different browser and it always worked since. I might be remembering wrong. I also recall that I might have had a patience problem that contributed to it. It takes a lot going time. Just wait it out.
post #10338 of 10436
Sure worth the trouble to back it up, when it comes time to restore after a microprocessor reset or other loss of data.
post #10339 of 10436
O51JdG

Well,I am having networking issues after upgrading my 3311ci to the latest firmware. Immediately after the upgrade things appeared to work fine. Three days later, my AVR is not able to connect to my LAN. I tried DHCP and manually assigning an IP. Neither works now.


Edited by ihompsons - 12/20/13 at 7:13pm
post #10340 of 10436
Have you tried the LOAD feature (if you did a SAVE)?
post #10341 of 10436
Quote:
Originally Posted by chi_guy50 View Post

I had to go to the web controller info screen to check the input audio signal; you are correct in that the signal is DD 2.0. So why am I not getting the full 5.1 over the Toslink connection?
What is the nature of the signal?
Is it a disc player connected straight to the tv by Hdmi?

My samsung tv only outputs 5.1 through the tslink when receiving hd tv broadcasts. Any other input is in 2ch pcm, even bluray connected by Hdmi, there doesn't appear to be a setting to change it.
post #10342 of 10436
Quote:
Originally Posted by Sacr View Post

What is the nature of the signal?
Is it a disc player connected straight to the tv by Hdmi?

My samsung tv only outputs 5.1 through the tslink when receiving hd tv broadcasts. Any other input is in 2ch pcm, even bluray connected by Hdmi, there doesn't appear to be a setting to change it.

Interesting.

I am trying to stream Amazon Prime movies from my Sony XBR-55HX929. I can no longer test output from TV broadcasts since Comcast recently encrypted all my channels (I use TiVo for TV anyway).

But what's even more puzzling to me is that I just tried changing the audio connection from Toslink to HDMI-CEC, and the Denon display (and web controller info screen) still show just FL and FR input signal channels. I wonder if it's possible (although it seems implausible to me) that the Denon display is inaccurate in this instance for some reason?

Anyway, I suspect the issue is either with Sony or Amazon (or, perhaps, my 3Mbps DSL connection speed?) but haven't found an answer to this point.
post #10343 of 10436
^^
Most older model TVs will only pass PCM 2.0 over the HDMI(ARC) connection which is why the optical connection is recommended as it will generally pass DD 5.1.
post #10344 of 10436
Quote:
Originally Posted by chi_guy50 View Post

Interesting.

I am trying to stream Amazon Prime movies from my Sony XBR-55HX929. I can no longer test output from TV broadcasts since Comcast recently encrypted all my channels (I use TiVo for TV anyway).

But what's even more puzzling to me is that I just tried changing the audio connection from Toslink to HDMI-CEC, and the Denon display (and web controller info screen) still show just FL and FR input signal channels. I wonder if it's possible (although it seems implausible to me) that the Denon display is inaccurate in this instance for some reason?

Anyway, I suspect the issue is either with Sony or Amazon (or, perhaps, my 3Mbps DSL connection speed?) but haven't found an answer to this point.

Just to follow up, I determined conclusively that it was my slow DSL connection that was responsible for downgrading the signal.
post #10345 of 10436

Hello,

 

Just joined.  I have a 3311 ci, among other Denons. 

 

I noticed some old reviews of the 3311 ci stated that it has a "DVR/VCR/DVD Recorder connection loop." I have searched the web and this site, but I cannot find out what this is. Can anyone explain it to me and how it works? Would it facilitate externally recording material from a Direct TV input? 

 

I have a relative who creates advertising copy and I would like to permanently save programs in which it appears.

 

Thanks.

post #10346 of 10436
You can record either S-video or composite audio/video inputs to composite video/audio outputs.
post #10347 of 10436

Thanks!

post #10348 of 10436
I have a problem with my 991. Had it for the last 3 years, Its been working great till yesterday. All of a sudden the only thing I can hear through the speakers is a annoying buzzing sound even if there is no content playing. Pressing the mute on the 991 stops it. Don't know if it's a simple setting issue I overlooked. Anyone got any suggestions?
post #10349 of 10436
Check all of your cabling as well as unplug all sources as it could be related to a specific source.
post #10350 of 10436
I removed all the sources and the buzzing stills goes through all the speakers. Removing the speakers cable kills the noise. Plugged back in the sources without the speakers cable and I have video without the buzzing. Once I plug the speaker cables back in the buzzing starts up again. Its a constant buzz,
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Receivers, Amps, and Processors
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK