The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 71

I'll give it a shot this evening. My troubleshooting got a little haphazard late last night (after sitting in front of the unit trying to make it work all day yesterday). The unit is NIB and I have already updated formware to newest available and reset the processor.

I'm suspecting a HDMI handshake issue. I'll power on in the correct order, then check setup of the Oppo and the Denon again. I may have video processing on in both.

for now, adding an Airport Express or Apple TV to serve as the "streaming bridge" is your best bet.

soon, hopefully, a firmware update will add AirPlay to the 3311ci and then you can stream directly without the need for an intermediary "bridge" device.

The Airplay firmware update bp is referring to will likely be out in Nov/Dec so if you can hold off until then trying hard wiring with an optical cable if feasible.

Am I crazy to replace my Rotel RSP-1066 and RMB-1075 combo by this Denon receiver?

I wan't the extra feature but will I loose sound quality? I don't think so!
What do you guy's think?

Just tried two more movies today.. Children of Men and Sunshine. Video/audio syncing was perfect in both. I have no idea why it's gone now, but I'm happy it is. Hoping it stays that way.. If I ever get it again I'll probably try to eject the disc and start it again.

Do you plan on repurposing the Rotel combo to another room? Otherwise why replace it when you can likely add additional features (ie networking) with much less expensive components?

Has it been confirmed that the update will apply to the 3311? I thought it was only official for the 4311. I hope I'm wrong, and you're right (as usual).

No I'm selling it.
The reason I want the Denon is because I want the new format (Dolby TrueHD, DTS-HD) and HDMI input the Networking, Multi-Room and automatic set-up among other thing.

I was told by a Denon rep it would be available for both the 4311 and 3311 in November.

The HD audio codecs can be played with your existing Rotel via a BDP with multi channel analog outputs, the networking via Airport express or Apple TV. Multi room and Audyssey MultEQ XT setup would certainly be a benefit added by the 3311.

Fantastic! Thanks.

OK, I did some troubleshooting this evening. Here's the setup as it stands now:

Oppo BDP-83 BR Player >> Denon 3311CI >> Panny 4000U

Problem. Player plays blu-ray disks fine. When I change to a SD or another type of disk, no signal to the projector.

I disabled all of the video processing in the Oppo.
I tested playing the other disks in the Oppo when connected directly to the projector. All play fine. When I connect the player to the Denon, BR plays fine, but others do not.

Here is my test:

1. Powered on the Projector
2. Powered on the Denon
3. Powered on the Oppo
4. Put in Up on BR into the Oppo
5. Disk played fine.
- Photo of Denon While "UP" Playing


- Photo of Oppo while "UP" playing


6. Pressed EJECT on the Oppo
7. Dropped AIX HD sound disk in Oppo.




8. Nudged tray to get it to retract.
9. Player showed disk was playing, but nothing on the screen.

Photo of Denon with AIX playing


Photo of Oppo with AIX Playing


When I tried connecting the Oppo to the Panny, the AIX played well.

I can't imagine what is next to try. I've definately got an issue between the Oppo and the Denon. Anyone got suggestions?

Talked to Denon today. Explained that I get the rapid red blink when at moderate volume. And while playing headphones. They said check impedance of speakers/connections. Maybe do the cpu reset. Rather not, as I have made some settings, like we do. Thoughts? I'm wondering about the power here. Wonder if the new receiver is drawing more than the circuit can handle?
Thanx...

Oh, doh, setup speakerwise: Fronts, l/r Ascendant Audio Sierras, center Def Tech LCR, rears Aperion small bookshelfs.

Not sure about checking impedance of speakers/connections. Don't headphones defeat speakers? Might try the cpu reset. Write down all your settings. Its a pain, but not that hard. The hardest part is recalibrating if you've used audyssey.

Soundofmind, I took your advice and posted in the Audyssey thread. No takers. I got no response from Chris from Audyssey. Oh well, back to Denon. Perhaps I didn't accurately reflect my concerns/questions in the audyssey thread?

I got another response from Denon yesterday. They still do not get it. His response is explaining why the two reciever calibrations are different, not why the 3311ci gets markedly different calibration results with two mics of the same part no. Here it is:

"The DM-A409 mic used for both units will have the same Sensitivity spec so that wouldn't cause a differential in the calibration. The only differences in the receivers would be the power output rating and that the 3311 comes with the XT Audyssey software whereas the 790 comes with the standard software package. The only difference the XT software provides is the number of filters used in the calibration (16x as opposed to the standard software's 2x) and the number of calibrations that can be made. (8 as opposed to 6) Given those are the only two variables in your application, that would be the reason you're getting different calibration results."

I'm responding to Denon, they still don't get it....

Hi. I just ran a similar protocol with my Oppo BRD-83 via HDMI to Denon 2809 to Sammy LCD via HDMI. BTW, the AIX test disc is in fact a BRD, it is not "another type". The AIX disc menu should appear, and after a few seconds my Denon picks up the Dolby TrueHD signal.

Your Denon is clearly not receiving the Oppo signal. My theory is that what is occuring is a failed HDMI handshake with the Oppo. I have had something similar occur on occasion when switching discs/formats. I discovered that all I had to do was use the Denon remote to simply switch the Denon to a different input and then back to the one the Oppo is connected to, to force another handshake and to thus receive the signal from the Oppo. Try this yourself. Also try using a different HDMI input on the Denon, possibly a different HDMI cable. Good luck.

Thanks. That was what I expected. I tried changing cables and it made no difference. I also tried switching inputs, but it didn't help either. I'll need to rerun those tests this evening and see if it helps. I will also move another display with HDMI into the equipment room and see if it works fine with a shorter cable. Is it does, then I can isolate the problem to the HDMI cable to the projector.

World Wide Stereo, I cant buy the 3311CI online?

Yeah, I just tried as well. Maybe try calling.

Just sent them an email, will try calling in a bit. Let me know what you hear also, this seems like a much better price than electronics expo.

I'm actually going to be in Phila. This weekend, so I may just go in and pick it up on person. Hopefully, the same prices are available in store.

I believe I did mention originally that WWS runs this sale through the September 21st (today!).

Understood, but no harm in trying. Also there seems to be a new code (2DAYSALE, I think) that gives the same price, at least on the 4311. You have to think that WWS will have to remain competitive in pricing with the other online resellers.

Maybe I can call and just arrange for pickup this weekend.

Today's response from Denon:

"Please email me a copy of your receipt, the serial # of the 3311, and an address to send the mic to."

I'll post final results in a week or so...

Would this also apply to the 991 series? Since the 3311/991 share similar internals.

I would imagine so as they have the same networking feature.

No go. I fiddled with the settings on the Oppo and the Denon this evening and nothing seems to help. I think the issue has something to do with video processing or color depth between the Oppo and the Denon. I'm at a loss for how to proceed now. Anyone have an idea of where I can start?

Did you try SOM's suggestion of changing inputs then back to the Oppo?

Please excuse my ignorance, but for devices such as the Boxee Box or Roku would it be appropriate to connect them to the HDMI inputs on the receiver, or would there be some sort of conflict between the source and receiver.

Yes, I tried that too. It didn't help.