The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 105

[quote=Smoothjake;19441021]I sent my 3311ci in for repairs for the Internet connection that I lost so waiting to hear
Took it to the mom & pop dealer I bought it from they will send it in or get me a new one

I feel your pain. Mine has to go in also for the same network issue. I would be pretty upset at having to be without an AVR for 10 days or so, but luckily, I 'm going on vacation and will just drop it off before I leave.

I wonder why so many network cards are failing on our model?

hi,
i just got my avr-991 and it is connected to the HDMI-ARC on my samsung tv (3d plasma - C8000)

however, the denon's video output seems to have a lots of random white dots (see pic). They are not static, and is random no matter what resolution the output is at (480, 720, 1080p/i). Those dots even show on the default denon menu screen without any video inputs (or it will just overlay on top of the input video signal)

It doesnt matter whether it is upscaling or pure-direct or standby-passthru, and i tried 3 different brand HDMI cable already

I assume this is not by-design ... anyone know how to fix this ?

thanks in advance

Hi guys.

I am trying to listen to 2 channel music to my two fronts, (Cerwin Vega VS-150's 15"), and I am not getting the right amount of bass that I would like.

I tried running Audyssey and without to no avail. The Manual EQ only controls a +6dB boost at 63Hz, when I'm trying to boost up the 20-40Hz range.

I also tried using the "Tone" control to full bass, running in manual mode.

My source is a USB stick with various MP3's encoded at full 320kbps.

I don't have a subwoofer, so isn't there a way to pump up the bass for the fronts??

Hi jag. If this only occurs for MP3 you should try some flavors of "Restorer", which can improve the compressed formats. If this occurs mostly at low to moderate listening levels, try DynEQ ON (but never DynVol) which will boost bass considerably.

Let's not blow things out of proportion .... folks generally only come here when they have problems with or questions about the AVR. Of those that have posted about network issues, several were resolved by the "network reset" and a few others by NOT using a wireless connection, rather hardwired to the modem. To date, only about 3 posters have indicated they ended up sending in their AVR for repair which did indeed resolve their network connection issue.

You must have set the Denon's new "Starfield Simulation" mode to ON. Set it to OFF.

Do you get the same issue connecting to Monitor 2 Out? What about connecting direct to the TV?

We can add another one to the list, my network died late last week. One question I have is how to reset the networking, which is see a couple of references to? I have reset the microprocessor, but can't find where to do a network reset.

Could anyone help me with this?

Thanks

Hi Mike. This is an opportunity to use the "Search this Thread" box in the upper right (visible to members) part of the page. I put in "network reset" and got this post by jd which gives exact instructions.

Thanks for your reply SOM. I followed you advice and changed to PLII Music. Much better. Very happy now. Took me a while to figure out how to get from PLII Cinema, to PLII Music using the Sound Parameters...

Great, you're welcome. Yeh the menus can be daunting. My first time setting up my first Denon wasn't pretty.

Without a possible network connection at the AVR, what would you recommend for a connection. Wireless bridge (like airport express) or powerline adapter? The couple of times I hooked up a 50ft cat 5 cable to check for fw updates, the internet radio was cool to play around with. Particularly classical music, I could get stations all over th world.

now that you have it in PLII Music, you can go to lesson #2 and learn about how you can tweak the surround field for music precisely to fit your room / tastes. Go to the GUI > Audio Adjust > Surround Parameter and you can adjust the amount of sound extracted to the center (Center Width) and to the surrounds (Dimension) so you can get the balance just right.

The "Panorama" control creates a neat "wraparound" effect that you may enjoy since you liked the old multich stereo mode.

from what I have read, powerline adapters are more stable and provide better network bandwidth than wireless bridges.

Thanks for the reply, I did try the search, must have been operator error The reset doesn't work, still no connection. Interestingly enough, it does seem to pick up an IP each time from the DHCP server, just no connection. So, it's off to the repair depot, bummer.

argh.... it is actually my TV, that hdmi input has been fine until i hooked up to the receiver. thanks for the help ;-P

Yes, I've heard that as well. Although, I've also read some user reviews who report they work great when on the same power circuit but have problems when the powerline adapter crosses circuits in you house (transmitting through separate breakers).

Regardless of the method I'm going to hook to the device via a 50ft ethernet cable that is coiled below the cabinet. When FW updates are required, I'll just unplug from the ethernet adapter (either powerline or wirless bridge) and run the 50 ft directly to the cable modem in the office. I don't want any hiccups doing FW updates.

For now the 50 ft is plugged in to the AVR and coiled below the cabinet, just hooked to nothing awaiting something to plug it in to.

On another note I should replace the wireless router I have. Its an old Linksys G router. Just fine, even for streaming netflix HD to my panasonic BD player and the vizio bedroom tv, but it does tend to freeze up a lot and need unplugging and then replugging.

I am using a Cisco powerline adapter that crosses breakers in my 50+ yo house and my FIOS internet connection has never been better. I stream Netflix through my Samsung HDTV (TV is also using this connection) and it gets the highest quality settings with no interruptions. When I used a wireless adapter, it would always drop down to a lower setting after the first 10 minutes... I also used the powerline adapter to do my firmware updates and it has not even hiccuped.

I will definitely play around with this. Sounds really cool. I saw those settings but really had no idea what to do with them. Thanks for the tip kind sir.

Thanks, that's what I'll do. Powerline. I need one with multiple outputs, one for the Oppo, one for the 3311. I'm tired of usb drives and long cords for fw updates.

I'm really not trying to blow it out of proportion, and I'm aware that these forums tend to get the problems rather than the satisfied users, but it is still a problem worth noting. I spent a week trying to fix a problem that was unfixable, and by making a note of it, it can help future users realize that this is a fairly common issue, and that they will likely have to send their unit in for repair. I love my receiver, but I'm not thrilled at being without an AVR for a week or two, especially when it's only 2 months old.

Can I use this PLII Music to adjust my sound when listening to HD radio or FM radio...? Or do I need to have a CD in playing? Are the "panorama" etc. available only with CD?

I have never seen these PLII or Neo 6 stuff as options, what button are they on. I have only listened to TV, FM and BluRay .

I have some new 5.1 DVD music from Tom Petty coming but , again it will be 5.1 surround DVD.

Wanting to be able to adjust the bass etc like I used to way back when.
Sound is fine on BluRay or DVD but the regular old FM seems to be lacking in base etc. Cant seem to get the old glass walking across the coffee table anymore.

Have BA 12 inch Sub and Klipsch WF-34 floor standing speakers with Klipsch surrounds and center.

I think it is any 2 channel source. So, yes you can use it with internet radio, Pandora, etc... I am listening to it now in that mode.

To use it, go into the menu (GUI), audio/video setup, audio setup, sound parameters, then change the mode to music. Now come back out and use the "standard" button on the remote until PLII Music appears on the receiver's display... You also get to NEO 6 using the standard button.

After more critical listening I decided to turn off DynamicEQ for good on the 3311ci. I could not watch TV w/o a chance of waking the wife upstairs with the elevated bass. LOL. Plus I like turning up my sub a little more during normal listening.

I would also recommend the RESTORER function for mp3s if they don't have as much bass as you want. I almost sent back my 4308ci because of the lacking bass in mp3s as compared to the avr787 that I upgraded from. RESTORER was the fix.

About trying to split my Zone 2 and 3 with speaker wire,


Well I did as you said, got an A/B/AB selector switch for the Patio/Pool in Zone 2, and made Zone 3 run the Intercom system running throughout the house! Very cool. This makes a "whole house" party situation doable with Remote iTunes, docked iPod, and hopefully AirPlay in the future with the firmware update.

Does anyone know if the Airplay for the 3311CI will be a 2CH PCM, so Zone 2 and 3 will be covered? Obviously for music only in that case.

Also, how firm is the AirPlay update for the 3311? I've only seen press on the 4311 but this thread seems to indicate otherwise. Thanks.

Very firm. Per Denon's Director of Product Development, the Airplay upgrade will be available for the 3311/991, 4311, A100, and soon to be released N7.

Does adjusting the sound parameters in the PLII while listening to music affect or screw the Audessey stuff. Can I kick up the bass while in the PLII and have it not affect the calibration of other settings when I go back to watch a movie etc.

Audyssey works with whatever is in the individual channels. Adjusting paramaters in PLII will not keep Audyssey from working. AFAIK, you can't adjust bass within the PLII paramaters.

So apparently there is no way to set up the old equalizer type things the way WE like it rather than the way the studios have recorded it. I cant set up the chest thumping bass or ear tingling cymbals etc. Is there a way to set up an equalizer type thing the way WE like it and then switch back to the Audessey thingy later. It would be nice to have some way to SAVE different profiles for different occasions. Maybe a quiet calibrated session and a heavy duty pounding party mode etc. Ability to keep the Calibrated Audessey...but still able to mess with the settings without losing the calibration.

Well, lets see if we can tweak it to your liking. Your Denon remembers some settings by source/input (Personal memory plus) including the chosen EQ. You have several EQ options both with Audyssey on and off.
1. Audyssey ON, DynEQ off, use your bass tone control to boost bass.
2. Audyssey ON or off, DynEQ off or on, just trim up the AVR sub channel.
3. You can chose Manual EQ with "base curve copy" (this is a very gross basic EQ version of Audyssey without the sophisticated filters and it turns Audyssey off). Then just trim up the bass freq virtual sliders to your taste; it can be individualized on each satellite channel.
4. If you have capable fronts, when in PLII change speakers to Large and set sub top LFE&Main. This is not reference bass at all, in fact it is called "double bass" and really kicks butt!

For some reason I think the tone control only works on the front two mains as they're the only speakers highlighted when you go into the tone control menu. Also you can play with and use the custom EQ and then just press the MultEQ button on the remote (or use the on screen menu) to cycle back to Audyssey when done (he asked if you could use custom EQ sometimes then switch back to Audyssey later and the answer is yes). I do exactly that as I hate Audyssey (and flat) for stereo music and use my own manual EQ then switch back to Audyssey/DynEQ for movies. I really like how this receiver lets you setup custom settings for different sources (i.e. a separate 2-channel config that auto loads which is nice when you like to use your front mains without a sub for stereo or a different crossover or something).