The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 136

Originally Posted by AJF

Just received my 3311 as a surprise early Christmas gift from my wife (and boy was she surprised lol). I currently have a 5.1 set-up with rear surrounds and just added wides. I just want to be sure: I wire the rear surrounds to the "Surround" terminals correct, not the "Surr Back/Amp Assign" terminal ?

Originally Posted by Ronald Epstein

jdsmoothie,

Aaaah, so if I turn off video conversion I lose
the volume overlay? Interesting.

Would you recommend having the video conversion
on when running 3D or does that automatically get
bypassed?

Originally Posted by scottlindner

I set up my 3311 yesterday. I'm having an issue with my HTPC. I used to run analog from my HTPC to the old receiver and HDMI for just video to the TV. Now I hooked it up nice and clean with just HDMI for both audio and video to the receiver. For the most part this works just fine but in a few situations the audio cuts out briefly. Like every 5 seconds for just an instant. When it happens I notice something on the 3311 flashes off just for a second. I am confident this is a problem with my HTPC, but, I'm hoping someone here can help me understand the significance of the 3311 indicator flashing off. Does this indicate a loss of data but the link is still up, does it indicate the link dropped out, could it be a periodic handshake hiccup, etc?

Originally Posted by jtara

I posted this before, wanted to make sure people are aware of this potential issue, plus I have an update. I have no idea if this problem is unique to my receiver, would like to hear from others!

I was curious enough to take a look at the file produced by "Save" in the web interface. In my case, it consists of 743,984 bytes of .... zeros.

Tried it several times, with the same result, using Firefox on Linux and OSX. Tried Safari, but the receiver apparently doesn't support Safari, got a DNS error on some strange URL (goformformSaveLoad_SaveConfigLocalIP?) that Safari didn't support.

(Oh, looks like maybe Denon left off the site part of the URL, and Firefox and Safari treated the URL differently. That should have been http://10.0.1.112/goform... 10.0.1.112 is the address of my receiver. Little glitch in the web UI's HTML...)

Call Denon support. Guy who takes the call can't understand why I think there's a problem. He keeps repeating "did you try restoring your settings". Doesn't understand why I wouldn't want to try that. (Like, maybe I don't want to brick my receiver for Christmas?)

I ask to talk to a supervisor, stopping short of calling the support guy and idiot. Wait a few minutes. Explain the problem again. At least he understands why this might be a problem, and why I'm reluctant to restore a file of all zeros.

I've got a reference number to return the receiver if it still doesn't work after trying Internet Explorer and resetting the microprocessor.

I just tried saving under Windows 7 using Internet Explorer, again with the same result. And this time I checked the file with "V" on Windows (see below). So, that's two different browsers, two different file dump programs, three different operating systems, same result - a file of all "zeros".

So, only thing left is to try a reset, and send it back if that doesn't work.

In the mean time, interested in knowing if other people are seeing this problem and/or are successfully saving and restoring. On Linux or OSX, you can use the "hexdump" command-line program to dump the content of a binary file. On Windows I highly recommend the "V File Viewer" (use View, Hex mode) for this sort of thing.

Originally Posted by jkozlow3

What are you viewing the DAT file with? If I open mine in TextEdit (Mac) or Notepad (Windows), mine is most definitely not all zeros. It's 743,984 bytes and mostly in an encrypted format, although a few characters are readable here and there (i.e. my Pandora ID & password).

Originally Posted by jtara

I posted this before, wanted to make sure people are aware of this potential issue, plus I have an update. I have no idea if this problem is unique to my receiver, would like to hear from others!

I was curious enough to take a look at the file produced by "Save" in the web interface. In my case, it consists of 743,984 bytes of .... zeros.

Tried it several times, with the same result, using Firefox on Linux and OSX. Tried Safari, but the receiver apparently doesn't support Safari, got a DNS error on some strange URL (goformformSaveLoad_SaveConfigLocalIP?) that Safari didn't support.

Originally Posted by jdsmoothie

Out of phase errors can be ignored as long as you have confirmed the speakers are wired correctly.

Also, make sure you have AMP ASSIGN set to "Normal" and the "Wide" speakers selected.

Get in the habit of saying "side" surrounds as that's what they are (regardless of where you physically place them).

Originally Posted by Ronald Epstein

jdsmoothie,

You have been of real help here. Thank you.

Could you please (if it was you originally) repost
the link to the PDF file? The last few pages with
the link go to AVS's Amazon link program.

Happy Holidays!

Originally Posted by AJF

Thanks JD.

Originally Posted by AJF

I'm not sure if I should set my speakers to large or small. I'm using Def Tech all around:

Power Monitor 700's in front (which have built in powered subs)
C/L/R 2002 Center
UIW RLS II for Wides
UIW BP/A's for Surrounds

All of these can go down to at least 28 hz. Should I set them as Large?

Originally Posted by AJF

I'm not sure if I should set my speakers to large or small. I'm using Def Tech all around:

Power Monitor 700's in front (which have built in powered subs)
C/L/R 2002 Center
UIW RLS II for Wides
UIW BP/A's for Surrounds

All of these can go down to at least 28 hz. Should I set them as Large?

Originally Posted by jkozlow3

Do you have a separate sub? If so, small. If not, large. Pretty simple really.

Originally Posted by jdsmoothie

Your call given the built in sub for the fronts. You may want to try setting the others to SMALL and seeing whether you prefer that configuration any better.

Originally Posted by AJF

Dumb question: do the Wide speakers only output sound on certain material ? IOW's, if the material is DD 5.1, does it just use the 5.1 speakers, or do the wides also play?

Originally Posted by Bob539

OK here is what my 3311 is saying when I play netflix:
If the movie is in Dolby Digital it works but when in stereo I have no sound. The 2 speaker lights go on and I can see it engaging in stereo but still no sound. When I am not on a movie the default position is stereo. It is the same with Hulu DD plays while stereo does not. My other receiver that works is a 2809.
Thanks

PS I did try the other HDMI and no luck.

Originally Posted by jtara

I was curious enough to take a look at the file produced by "Save" in the web interface. In my case, it consists of 743,984 bytes of .... zeros.

Originally Posted by jkozlow3

What are you viewing the DAT file with? If I open mine in TextEdit (Mac) or Notepad (Windows), mine is most definitely not all zeros. It's 743,984 bytes and mostly in an encrypted format, although a few characters are readable here and there (i.e. my Pandora ID & password).

Originally Posted by jtara

How do I determine the version of firmware I am running?